Workers there are rude and unpleasant. Would give 0 stars if I could.
Service: 1
Nicki Bryant
Stopped in after an emergency dr appt at Kaiser. Was greeted by a tiny, miserable human whom I still spoke to pleasantly and with kindness. I go to fill my drink at the fountain and the tiny miserable woman begins making comments regarding my hair. Mind you; I just left an urgent dr appt, not the hair salon. Thankfully, I’m not fighting for my life, but you never know what people are going through. To spend my money in an establishment with service workers who are rude (in general) then decide to make disparaging comments about customers to their coworkers (continuously, because there were several comments made), AND prepare their food. Absolutely not. Instead of giving the satisfaction of a reaction, I left. Let God & my bank sort em out.
Atmosphere: 1
Food: 1
Service: 1
Troy Hicks
Five Guys Burgers are still delicious if you have never had one and like greasy burgers whether you're cheating on your diet or having a casual bite to eat this is a great location
Atmosphere: 4
Food: 4
Service: 4
Shawn Hallmon
Everytime I come in the short lady with the glasses keeps getting my order wrong like I'm speaking another language. She should not be at the register. Otherwise the food is always DELICIOUS and the restaurant itself is always spotless.
Atmosphere: 5
Food: 5
Service: 4
Kelly Kel
They hooked me up on the polish hot dog while on my lunch break
Atmosphere: 5
Food: 5
Taya Callahan
I walked in I was greeted by the all women staff, instantly I noticed someone back there eating the fries they prepared to sell 🤢🤢 no gloves just digging in the fries eating them right in front of the customer. I paid for my food with a $100 bill , it took them over 5 mins to verify the authenticity. I then waited for over 7 mins after paying without being acknowledged for my paid cup , I asked them for a “water cup” they lady rudely responds we don’t do that no more , never heard of that . Lastly I looked in my food I get this small paper bag of fries , never have I ever been given 5 guys fries in a paper bag, it’s always been a cup . The staff was super unprofessional and the food was wet and soggy. The atmosphere was terrible. Actually the worst five guys in Baltimore. Won’t ever go back , I’ll also be writing to corporate.
Atmosphere: 1
Food: 3
Service: 1
DeShaye Berry
I Always Come To This Location And Neva Have A Problem With My Food But Idk If It’s Different Ppl Or What But My Fries Wasn’t Done My Burger Was Still Pink I Asked For Ketchup They Put Mustard
Atmosphere: 5
Food: 1
Service: 5
Brandon Tilghman
Very slow and rude.
Atmosphere: 2
Food: 3
Service: 2
Ken Reely
Burgers have always been good. If you want a good burger go here as an alternative to a grill place.
Atmosphere: 4
Food: 5
Service: 4
Usawa Andwele
The location was fairly clean. The service was fast.
The food is good, the staff was polite, and they had the order ready when I arrived. However, for paying $75, I would expect the toppings to be correct. Three of the burgers’ toppings were all mixed up, going on the wrong burgers.
Atmosphere: 5
Food: 4
Service: 4
Robin McBride
Sitting Five Guys enjoying my 🍔 & 🍟 & and soda and was getting entertained buy Gary the manager keep singing baby .... Bathroom nice & clean restaurant clean ...A very happy staff 😀.... Keep up the good job 👏 👍 Gary
Atmosphere: 5
Food: 5
Service: 5
Dream Chaser
Popped in here to grab lunch for a colleague. It was near & clean, staff was polite, order came in an efficient amount of time, looked and smelled fresh. The greasy fry bag is a signature of this establishment, the fries are always fresh cut and tasty. There were no complaints about the order.
Atmosphere: 5
Food: 5
Service: 5
Guru Dev
Nice place. The food was very awesome and the drinks I got was a really good and the servicing also was better. I really appreciate that atmosphere also, but it is always crowded.
Parking: Kind and friendly. But not peaking very close by.
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Octavia Williams
Courtney and the team know me by name! Everytime I come into this location I am greeted with such enthusiasm it warms my heart! As someone who has in a not so good space in my life and battling a lot mentally it feels good to get such amazing customer service and the food is always good and made correctly! Thank you Courtney and your team for being amazing to me! It’s always great to be kind to people because you never know what they are battling and I can honestly say your kindness has made a impact on my life 🙏🏾💯
Workers there are rude and unpleasant. Would give 0 stars if I could.
Service: 1
Stopped in after an emergency dr appt at Kaiser. Was greeted by a tiny, miserable human whom I still spoke to pleasantly and with kindness. I go to fill my drink at the fountain and the tiny miserable woman begins making comments regarding my hair. Mind you; I just left an urgent dr appt, not the hair salon. Thankfully, I’m not fighting for my life, but you never know what people are going through. To spend my money in an establishment with service workers who are rude (in general) then decide to make disparaging comments about customers to their coworkers (continuously, because there were several comments made), AND prepare their food. Absolutely not. Instead of giving the satisfaction of a reaction, I left. Let God & my bank sort em out.
Atmosphere: 1
Food: 1
Service: 1
Five Guys Burgers are still delicious if you have never had one and like greasy burgers whether you're cheating on your diet or having a casual bite to eat this is a great location
Atmosphere: 4
Food: 4
Service: 4
Everytime I come in the short lady with the glasses keeps getting my order wrong like I'm speaking another language. She should not be at the register. Otherwise the food is always DELICIOUS and the restaurant itself is always spotless.
Atmosphere: 5
Food: 5
Service: 4
They hooked me up on the polish hot dog while on my lunch break
Atmosphere: 5
Food: 5
I walked in I was greeted by the all women staff, instantly I noticed someone back there eating the fries they prepared to sell 🤢🤢 no gloves just digging in the fries eating them right in front of the customer. I paid for my food with a $100 bill , it took them over 5 mins to verify the authenticity. I then waited for over 7 mins after paying without being acknowledged for my paid cup , I asked them for a “water cup” they lady rudely responds we don’t do that no more , never heard of that . Lastly I looked in my food I get this small paper bag of fries , never have I ever been given 5 guys fries in a paper bag, it’s always been a cup . The staff was super unprofessional and the food was wet and soggy. The atmosphere was terrible. Actually the worst five guys in Baltimore. Won’t ever go back , I’ll also be writing to corporate.
Atmosphere: 1
Food: 3
Service: 1
I Always Come To This Location And Neva Have A Problem With My Food But Idk If It’s Different Ppl Or What But My Fries Wasn’t Done My Burger Was Still Pink I Asked For Ketchup They Put Mustard
Atmosphere: 5
Food: 1
Service: 5
Very slow and rude.
Atmosphere: 2
Food: 3
Service: 2
Burgers have always been good. If you want a good burger go here as an alternative to a grill place.
Atmosphere: 4
Food: 5
Service: 4
The location was fairly clean. The service was fast.
The 2 patty burger was greasy and tasted alright.
The fries were good.
Atmosphere: 2
Food: 3
Service: 3
Restaurantji Recommends
The food is good, the staff was polite, and they had the order ready when I arrived. However, for paying $75, I would expect the toppings to be correct. Three of the burgers’ toppings were all mixed up, going on the wrong burgers.
Atmosphere: 5
Food: 4
Service: 4
Sitting Five Guys enjoying my 🍔 & 🍟 & and soda and was getting entertained buy Gary the manager keep singing baby .... Bathroom nice & clean restaurant clean ...A very happy staff 😀.... Keep up the good job 👏 👍 Gary
Atmosphere: 5
Food: 5
Service: 5
Popped in here to grab lunch for a colleague. It was near & clean, staff was polite, order came in an efficient amount of time, looked and smelled fresh. The greasy fry bag is a signature of this establishment, the fries are always fresh cut and tasty. There were no complaints about the order.
Atmosphere: 5
Food: 5
Service: 5
Nice place. The food was very awesome and the drinks I got was a really good and the servicing also was better. I really appreciate that atmosphere also, but it is always crowded.
Parking: Kind and friendly. But not peaking very close by.
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Courtney and the team know me by name! Everytime I come into this location I am greeted with such enthusiasm it warms my heart! As someone who has in a not so good space in my life and battling a lot mentally it feels good to get such amazing customer service and the food is always good and made correctly! Thank you Courtney and your team for being amazing to me! It’s always great to be kind to people because you never know what they are battling and I can honestly say your kindness has made a impact on my life 🙏🏾💯
Atmosphere: 5
Food: 5
Service: 5
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