Goldberg's New York Bagels and Coffee

My BiL came here and was ignored to the point he had to leave without placing an order. We're not sure if this was racially motivated so customers beware.

We went to this restaurant based on a suggestion from someone else. The parking lot was not the easiest. We were really disappointed. The customer service was awful, with the exception of one young man who was trying to do many things at the same time. We tried to order from the kiosk, but the machine broke in the middle of the order. We ordered from the second machine. Then we waited for a long time. Finally I asked and was told to go to another counter to get my bagel. I asked about the sandwich and was told to find a seat and wait for my name to be called. All of the seats were taken. When we finally found one, we did not hear our name called but saw two women talking about a sandwich while looking at a receipt. I asked if it was a tuna, and the lady confirmed. She told us that we did not put a name in when we ordered. We were unable to complete the order without our name. In addition, there is a number on the receipt she could have called. We left feeling like a huge bother to the folks that worked at this place (minus the young man). The tuna was ok. We were beyond disappointed. Then we were still eating and had a customer walk up and ask us if we were almost done so he could have our table. Really!!!! Perhaps if the customer service was better we would have enjoyed it more but I will never go back to this place!!!!!!!! What a waste of my money and time.

Is there a rating less than 1?

Limited menu items. I was disappointed that they did not serve any Pastrami. The bagels were average. I expected better. Plenty of parking and the location is convenient. It's also popular with the locals. I don't think I will eat here again.

Real NY bagels. Got a baker's dozen with cream cheese for work, and a sausage egg and cheese on Everything for me. Highly recommend.

This place has really gone downhill. The employees clearly hate being there. Attitudes are bad, and customer service is even worse. It used to be known for amazing bagels, but now they’re just ok at best. Trying to get anything done over the phone or online is a nightmare. It’s frustrating to see a place with so much potential be brought down by poor service and declining quality. I heard a lot of people say its the new ownership and I guess that is it. We used to love this place as kids.

I was in one line till they rerouted me to a different one. I went to the next one (waiting for a while) just to tell me their toaster doesn't work. I left without anything after wasting my time for 10 minutes.

Very good bagels

We ordered a shiva platter on Sunday for delivery on Wednesday at 11am. We used this place before 8 months ago also with a Wednesday delivery. Around 11:30 we started getting anxious about the food arriving. Seeing as the food was coming to Harrisburg from Baltimore I waited until 11:50 to call. The person on the phone said one delivery time they had was 10:30, then another said it was a 2 pm delivery time. We finally got to speak to someone higher up. They had someone leave immediately. We were told that deliveries on Wednesday don’t go out until 2pm. Nobody made us aware of this and 8 months ago we had no issues with an 11am delivery time. The order came with coffee and the time on it was 9:30, had the order come on time the coffee would have been the proper temperature. The order didn’t leave Baltimore until after 12, so the coffee was lukewarm. By the time we got home from my father in law’s funeral the food was here and set up thanks to a great friend helping. My advice is, if you use this establishment for catering CALL to confirm. The presentation of the food was great and the food delicious. Very frustrating not to have gotten an apology when we had written confirmation of 11am delivery time.

Got shorted on my dozen. Bagels are tasty and fresh but not a fan of the shape and style. Wish I would’ve got my full dozen as well. These have a flat mushy style with a big center hole. Good, but not my style.

I was there last week, it's a great place. I would go again. The price was ok, the service was pretty good and the food was nicely displayed.

Absolutely amazing!!!
Truly a definition of Baltimorean food, but it’s still amazing comparing it to the hometown of Lakewood, New Jersey

Dietary restrictions: Kosher

Wheelchair accessibility: Yes

Atmosphere: 5

Food: 5

Service: 3

Recommended dishes: White Fish Salad

Bagel was dry and the omelette was overcooked. I can get tastier bagels at Costco. The ordering system was also confusing.

Atmosphere: 1

Food: 1

Service: 1

Breakfast burrito - amazing!
Coffee = dirty water.
I will not come back for the coffee again.

I share the sentiment of the recent one-star review regarding the noticeable decline in quality. While I recognize that prices have increased industry-wide, the reduction in portion sizes is disappointing. However, I’m giving you five stars because I believe in your potential to improve and return to the standards you once upheld. I’m hopeful for a positive change!

Atmosphere: 5

Food: 5

Service: 5