Hilo Poke & Sushi

Absolutely amazing. Fresh and delicious. If I was rich I'd have them be my personal chefs.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Hawaiian Burrito

The employee was leaning with both hands on the glass of the display, coughing directly into all of the food that was enclosed being the glass. That was crazy.

Buyer beware!! ☠️☠️☠️

Great experience!! Even on a snowy day!!

Atmosphere: 5

Food: 5

Service: 5

The poke is great quality but a bit expensive for the portions of tuna/salmon. The best way to get more sashimi is to build your own poke bowl and go double protein. Otherwise, I'd recommend the Spicy Hawaiian. And ask for furikake!

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Spicy Hawaiian

This place WAS my favorite sushi spot for almost 4years…not anymore. I went to pick up my usual order and notice a few ingredients missing! When I asked about it a young girl (new manager) said we have updated the menu and that’s now considered double”. I get it nothing stays the same in this economy but to take away KEY ingredients & the price was $2 more without the extra stuff…the newe manager looks like the younger children of the previous owners. New fancy menu but now mediocre food
must find a new spot. Quality vs Quantity

Atmosphere: 5

Food: 2

Service: 2

Service on the slower side, and my musubi was saran wrapped to death, but the food was delicious!

Atmosphere: 4

Food: 4

Service: 4

The location just doesn’t have much energy. Ok. I was here on a Tuesday at noon- but both people working behind the counter seemed exhausted and not really interested in customers.

Food only ok - not amazing and not so fresh you noticed. There were some door dash orders going out, but not a lot of customers- just low energy.

Parking: Hard to get a spot in the free lot for the building

Atmosphere: 4

Food: 4

Service: 4

The prices at this sushi location are pretty expensive already but I was willing to pay them in hopes that the quality would be good. i’m writing this review before I have even had a chance to eat the food based on service alone. The wait was about 20 minutes for 2 sushi rolls which i felt like was on the longer side. As I walked outside i tripped and my sushi roll fell. I immediately came back in with the roll and a picture of it on the ground and asked if there was anyway they could remake it for me. They said they could remake it but charged me another 13 dollars for a shrimp tempura roll. I felt like their communication was poor and their service was subpar. I then had to wait another 20 minutes for a new roll. I understand that businesses are busy but I think that their lack of graciousness is very disappointing and I will definitely not be back. There are certainly better sushi spots & better spots and businesses within the r house food market to spend your money on.

Atmosphere: 1

Service: 1

Was not remotely impressed by my $16 BYO pole bowl. I chose spicy tuna as my protein. instead of square chunks that typically come with poke, theirs was minced, like you’d find in a sushi roll. Once I mixed it into my bowl it’s like it wasn’t even there. Not to mention the scoop of tuna was about 1/4 of a cup, if that. Their onion and cucumber slices were huge as well. Everything was just sloppy and it felt like a huge waste of money for a bowl that was 99.9% rice.

Atmosphere: 3

Food: 2

Service: 2

The food flavor and quality wasn't bad. However, the prices are pretty high. I payed $20 for a poke bowl which honestly wasn't worth it because the amount of tuna and salmon kinda small. The service was fine and atmosphere wasn't anything special. The table was just an average food court seating arrangement.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Spicy Hawaiian

Great poke bowl! Service was a bit slow, didn’t notify when food was ready.. had to go up to the counter and ask if the tray on the counter was ours (even though we were standing right beside the counter)

Atmosphere: 5

Food: 5

Service: 4

Great poke bowl! Service was a bit slow, didn’t notify when food was ready.. had to go up to the counter and ask if the tray on the counter was ours (even though we were standing right beside the counter)

Atmosphere: 5

Food: 5

Service: 4

I ordered online to pick up the other night and when I got home noticed my 2 protein poke bowl only had 1 protein in it. Contacted the store but have yet to receive a reply. Disheartened as I have enjoyed their food but that left a sour taste.

Came here for a light lunch the other day, and ordered the spicy tuna roll. They are located in the R House food hall. The sushi was pretty good but I feel like they could be a little more generous with the amount of fish you get. I will say, I don’t think it was overpriced and I did enjoy my meal. I’ll be back again soon!

Atmosphere: 5

Food: 4

Service: 4