Haven’t been to this location before, but Insomnia was a staple for me in undergrad at Clemson, and a treat for me in Fell’s Point through the pandemic! Saw that they’re having an event next week! Think it’ll be fun for the undergrad kiddos.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Oatmeal Raisin, White Chocolate Macadamia
Maranda s
I haven’t been to this location in about 2 years only to go again tonight and see that the service still suck. We waited outside in the cold because the store is so small there’s not enough room for many people to fit. There were 3 employees working , yet the line was not moving . How long does it take to pack cookies or scoop ice cream? We ended up leaving because it’s ridiculous how there’s been no improvements. This is for the Towson location.
Leola Simmonds
We ordered through Uber eats and never got our order. We weren’t able to get our tip back since someone from Insomnia Cookie delivered it even though we never received it. Very disappointed!
Service: 1
Bashan Isaac
The cookies here are always fresh and delicious...
Atmosphere: 5
Food: 5
Service: 5
Michael
Cookies are amazing, but the prices are way too high. I have no problem with the quality of the items. Delicious, but can only afford it on occasion. Chocolate chip raisin walnut cookies are the bomb!!!
Tim
Love love love...cashier had an amazingly refreshing
Atmosphere: 5
Food: 5
Service: 5
Marvin Barksdale
The were ok I can bake better cookies
Atmosphere: 3
Food: 1
Service: 2
Jennifer Andrews
These cookies aren’t no different from the ones you buy at a grocery store it taste like the cookies you can get at a grocery store. I’m so mad that I spent a lot of money on these cookies. Y’all not gonna get any more of my money. Don’t waste your money you be better off buying baked cookies from the grocery store.
Extremely disappointed. Ordered a cookie cake as a surprise birthday present for a friend to be delivered. An hour and a half after it should have been delivered and had not been, I called the store. They did not have a driver available and asked me to pick up my order, but I could not. The clerk said she would call me back after she talked to the manager. 25 minute later I get an email that my order was cancelled and refunded. They never called back. I am extremely disappointed and will never order from here again. I understand things happen, but it was on the store to call me and let me know.
Service: 1
Recommended dishes: Fresh Baked Cookies
Maurice Jones
Bring your check
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fresh Baked Cookies
Beans Beans
Insomnia cookie is better than like the trays of cookies at Safeway sure but it’s not as good as just getting nestle cookie dough and putting it in the oven. And for the PRICE?!! Absolutely ridiculous. It’s not worth it to go here just buy a damn tub of cookie dough and make cookies in ten minutes for a fraction of the price.
Atmosphere: 3
Food: 4
Service: 3
anabolicvegan
This location has vegan chocolate chunk, double chocolate chunk, and birthday cake, with occasional limited edition vegan options like a sweet potato pie cookie for fall. The cookies are what you'd expect, no complaints!
R B
Still a one star, they do not take cash and the one sticker that says they are cashless is so small! Also I drove 10 miles to get to the first location I called to talk to the next one and the woman was at customer service I told her my ordeal and what I wanted to order and they sent me a gift card of $5, the value of 1 cookie! I drove 15 miles 30 round trip for 1 cookie? Nope won't happen again. Chips ahoy heated in the microwave.
Cookies were AMAZING! Jamir was very pleasant!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Snickerdoodle, Chocolate Chip Brownie, Chocolate Chunk
Delicious warm cookies!
Atmosphere: 4
Food: 5
Service: 4
Haven’t been to this location before, but Insomnia was a staple for me in undergrad at Clemson, and a treat for me in Fell’s Point through the pandemic! Saw that they’re having an event next week! Think it’ll be fun for the undergrad kiddos.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Oatmeal Raisin, White Chocolate Macadamia
I haven’t been to this location in about 2 years only to go again tonight and see that the service still suck. We waited outside in the cold because the store is so small there’s not enough room for many people to fit. There were 3 employees working , yet the line was not moving . How long does it take to pack cookies or scoop ice cream? We ended up leaving because it’s ridiculous how there’s been no improvements. This is for the Towson location.
We ordered through Uber eats and never got our order. We weren’t able to get our tip back since someone from Insomnia Cookie delivered it even though we never received it. Very disappointed!
Service: 1
The cookies here are always fresh and delicious...
Atmosphere: 5
Food: 5
Service: 5
Cookies are amazing, but the prices are way too high. I have no problem with the quality of the items. Delicious, but can only afford it on occasion. Chocolate chip raisin walnut cookies are the bomb!!!
Love love love...cashier had an amazingly refreshing
Atmosphere: 5
Food: 5
Service: 5
The were ok I can bake better cookies
Atmosphere: 3
Food: 1
Service: 2
These cookies aren’t no different from the ones you buy at a grocery store it taste like the cookies you can get at a grocery store. I’m so mad that I spent a lot of money on these cookies. Y’all not gonna get any more of my money. Don’t waste your money you be better off buying baked cookies from the grocery store.
Restaurantji Recommends
Extremely disappointed. Ordered a cookie cake as a surprise birthday present for a friend to be delivered. An hour and a half after it should have been delivered and had not been, I called the store. They did not have a driver available and asked me to pick up my order, but I could not. The clerk said she would call me back after she talked to the manager. 25 minute later I get an email that my order was cancelled and refunded. They never called back. I am extremely disappointed and will never order from here again. I understand things happen, but it was on the store to call me and let me know.
Service: 1
Recommended dishes: Fresh Baked Cookies
Bring your check
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fresh Baked Cookies
Insomnia cookie is better than like the trays of cookies at Safeway sure but it’s not as good as just getting nestle cookie dough and putting it in the oven. And for the PRICE?!! Absolutely ridiculous. It’s not worth it to go here just buy a damn tub of cookie dough and make cookies in ten minutes for a fraction of the price.
Atmosphere: 3
Food: 4
Service: 3
This location has vegan chocolate chunk, double chocolate chunk, and birthday cake, with occasional limited edition vegan options like a sweet potato pie cookie for fall. The cookies are what you'd expect, no complaints!
Still a one star, they do not take cash and the one sticker that says they are cashless is so small! Also I drove 10 miles to get to the first location I called to talk to the next one and the woman was at customer service I told her my ordeal and what I wanted to order and they sent me a gift card of $5, the value of 1 cookie! I drove 15 miles 30 round trip for 1 cookie? Nope won't happen again. Chips ahoy heated in the microwave.
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