Chicken Salad was awesome. Everything I have ever purchased was great.
Monique
Tall blonde chic with the glasses attitude sucks and she shouldn’t be on the front line !!!Manger ended up making my food due to her unprofessional behavior!!My food was delicious #13 is a must have !!
On 9/8/25 4:15 if the manager not making my sandwich I don’t want it .Customer service sucks !!
Atmosphere: 1
Food: 3
Service: 1
R Bunch
First time going the young lady was very nice the guys not so nice Sep 6 2025 @ 5:30pm
Atmosphere: 3
Food: 5
Service: 2
Noelle Davis
I was SHOOK. Everyone was welcoming and friendly. They asked me about my day and if I was doing anything exciting for the weekend. They seemed like they genuinely wanted to offer customer service and a great experience and you just don’t see that very much anymore.
Atmosphere: 5
Food: 5
Service: 5
TENT MY PARTY
AMIYA was so nice, pleasant, patient and kind to one of your elderly customers that I had to ask her name and write a review. There was a really tall, blonde employee helping one of your elderly customers at 1st and she was so rude and impatient with the woman. The woman asked for very little oil and the tall blonde woman poured what seemed like a like a half bottle out of spite, then she told the woman she had to get on the grill and walked away midway in making her sandwich. Thats when Amiya helped the woman and made all that was wrong right! I was so impressed with how she made that woman feel . Great customer service and just plain old decency and respect is what every growing business is made and Amiya is truly a blessing to your business. I lost my grandparents so to see a old person mistreated is bothersome to me , im glad Amiya understands the value in simply being nice.
Food: 5
Service: 5
Myke Green
Best Tuna sandwich the jersey mike way
Atmosphere: 4
Food: 4
Service: 4
Jeremy Moore
I used to like this place but now they don’t start preparing the mobile orders until you get there. I guess they don’t understand the whole purpose of ordering ahead This is so stupid. I hope it gets corrected. I won’t come here if you keep wasting my time. i’m doing an update. This is August 17, 2025. I got an offer to pick up at this location in Joppa. They had not started the sandwich yet and did not start it until they finished the line they had in the store, it took them 25 minutes to make two sandwiches absolutely ridiculous. They need to treat the online orders as if there’s someone standing in line and take them in the order that they come in this definitely needs fixed horrible service and they have a full staff.
Food: 5
Service: 1
Antoinette Maynard
The employee that waited on me was amazing. Outstanding customer service. I was happy to tip her. I wish I could remember her name. The sub was perfectly made. Will definitely return to this location.
Atmosphere: 5
Food: 5
Service: 5
Gary Ruby
Online orders take priority over customers actually in the store. I've walked out with co workers the last 3 times and went elsewhere. Atleast a 40 minute wait for your lunch on prior occasions. I'm done.
I left a negative review for this store several months ago. However, it's important to give credit were credit is due. When I brought issues to management's attention, immediate action was taken, and I have noticed a substantial improvement in service and quality of subs.
Atmosphere: 4
Food: 4
Service: 4
Centura McNeil
The service at Jersey Mikes was Excellent! Shanee the Shift Manager at the White Marsh location is Amazing! She is very Welcoming and greets her customers as they enter. I noticed how well she works with her team and provides Great Customer Service! I highly recommend this Jersey Mike’s location for their good food and the Best service. Thank You Shanee for making your customers feel appreciated.
Atmosphere: 5
Food: 5
Service: 5
Blu Vision Photography
Awesome service.Today we met Shanee'. She was super pleasant and provided excellent service. The cook and cashier were super friendly and great as well.
Atmosphere: 5
Food: 5
Service: 5
Sandra Harris
I got the Club. Meat is not premium quality. Just regular lunch meat. Turkey and ham was bland!!!
Atmosphere: 4
Food: 2
Service: 4
Queen Ro
This is my favorite Jersey Mikes location, Shanee and Dominic were phenomenal. My sandwich and customer service was great.
Chicken Salad was awesome. Everything I have ever purchased was great.
Tall blonde chic with the glasses attitude sucks and she shouldn’t be on the front line !!!Manger ended up making my food due to her unprofessional behavior!!My food was delicious #13 is a must have !!
On 9/8/25 4:15 if the manager not making my sandwich I don’t want it .Customer service sucks !!
Atmosphere: 1
Food: 3
Service: 1
First time going the young lady was very nice the guys not so nice Sep 6 2025 @ 5:30pm
Atmosphere: 3
Food: 5
Service: 2
I was SHOOK. Everyone was welcoming and friendly. They asked me about my day and if I was doing anything exciting for the weekend. They seemed like they genuinely wanted to offer customer service and a great experience and you just don’t see that very much anymore.
Atmosphere: 5
Food: 5
Service: 5
AMIYA was so nice, pleasant, patient and kind to one of your elderly customers that I had to ask her name and write a review. There was a really tall, blonde employee helping one of your elderly customers at 1st and she was so rude and impatient with the woman. The woman asked for very little oil and the tall blonde woman poured what seemed like a like a half bottle out of spite, then she told the woman she had to get on the grill and walked away midway in making her sandwich. Thats when Amiya helped the woman and made all that was wrong right! I was so impressed with how she made that woman feel . Great customer service and just plain old decency and respect is what every growing business is made and Amiya is truly a blessing to your business. I lost my grandparents so to see a old person mistreated is bothersome to me , im glad Amiya understands the value in simply being nice.
Food: 5
Service: 5
Best Tuna sandwich the jersey mike way
Atmosphere: 4
Food: 4
Service: 4
I used to like this place but now they don’t start preparing the mobile orders until you get there. I guess they don’t understand the whole purpose of ordering ahead This is so stupid. I hope it gets corrected. I won’t come here if you keep wasting my time. i’m doing an update. This is August 17, 2025. I got an offer to pick up at this location in Joppa. They had not started the sandwich yet and did not start it until they finished the line they had in the store, it took them 25 minutes to make two sandwiches absolutely ridiculous. They need to treat the online orders as if there’s someone standing in line and take them in the order that they come in this definitely needs fixed horrible service and they have a full staff.
Food: 5
Service: 1
The employee that waited on me was amazing. Outstanding customer service. I was happy to tip her. I wish I could remember her name. The sub was perfectly made. Will definitely return to this location.
Atmosphere: 5
Food: 5
Service: 5
Online orders take priority over customers actually in the store. I've walked out with co workers the last 3 times and went elsewhere. Atleast a 40 minute wait for your lunch on prior occasions. I'm done.
Atmosphere: 1
Food: 1
Service: 1
Every thing I've tried was the best 😜😜
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I left a negative review for this store several months ago. However, it's important to give credit were credit is due. When I brought issues to management's attention, immediate action was taken, and I have noticed a substantial improvement in service and quality of subs.
Atmosphere: 4
Food: 4
Service: 4
The service at Jersey Mikes was Excellent! Shanee the Shift Manager at the White Marsh location is Amazing! She is very Welcoming and greets her customers as they enter. I noticed how well she works with her team and provides Great Customer Service! I highly recommend this Jersey Mike’s location for their good food and the Best service. Thank You Shanee for making your customers feel appreciated.
Atmosphere: 5
Food: 5
Service: 5
Awesome service.Today we met Shanee'. She was super pleasant and provided excellent service. The cook and cashier were super friendly and great as well.
Atmosphere: 5
Food: 5
Service: 5
I got the Club. Meat is not premium quality. Just regular lunch meat. Turkey and ham was bland!!!
Atmosphere: 4
Food: 2
Service: 4
This is my favorite Jersey Mikes location, Shanee and Dominic were phenomenal. My sandwich and customer service was great.
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