Jimmy John's

1723 Whetstone Way, Baltimore
(410) 685-1999

Recent Reviews

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Scott Blair

Got the Country Club. It was excellent... fresh, tasty, good portion. Quick delivery.

Atmosphere: 5

Food: 5

Service: 5

Rae Boyd-Awa

We LOVE everything Jimmy John's‼️

Atmosphere: 5

Food: 5

Service: 5

Roger Osborn

Food delivery was fast. Food was great and plentiful. Highly recommend.

Atmosphere: 5

Food: 5

Service: 5

Asher Hammond

Young lady here moves like a glaciar. Last time we were here, me and my motber were ignored for 10 minutes in line. With only one person waiting on theur order in front of us. She never greeyed ys and continued to work on what maybe was a caterimg order. The other staff ignored us as well. We said hi, yet were ignored. We ended up leaving. That young lady go my order wrong the last half dozen times, I would verify with her several times to add pickle, but she never did, so I had to go back and ask for some. Not a huge deal, but goes to show when it's everytime and she confirms verbally that she will add then to the order.

What in the world is going on here? Awful place with awful service.

Rebekah Law

Anthony took my order and he along with everyone else in the store were so friendly and polite. as always it was freaky fast!

Atmosphere: 5

Food: 5

Service: 5

Chris Douglas

Edit: I added a photo given the absurd response from JJs that clearly didn't read that I had already escalated with no contact or resolution. Further, I should not have to go through a multi-step process as a customer to report an issue. Unacceptable.I really try and shy away from negative reviews. But I can't really avoid it in this case. 3 times now (literally every time I have tried to order) I ordered delivery from a place that prides itself for "freakishly fast" delivery. What actually happened? After placing the order in the app, I am promptly called by the store saying there is no delivery driver and can I come pick it up. And these three times were spread over the course of weeks - indicating an endemic issue. I contacted corporate, which apologized and said they were forwarding the issue to the store manager. Never heard anything from the store manager.Bottom line, don't expect this location to uphold a key aspect of their business model. I've never physically gone into the shop and can't speak to the quality of their food and service.

Service: 1

Christine Ports

My sandwich only had one slice of turkey per half of sandwich! Paid $15 for 4 slices of turkey in my sandwich!!

Food: 1

Vic D

Found a hair embedded in my tuna sandwich several months ago, complained online and got a generic response by JJ corporate that the store will get back to me. Still haven’t received a refund or any reaction.

Nannie Millings

OMG our sandwiches were delicious and fresh and we will be going back again

Judy Bareilles

Subs, Service & Cost we're On Point at this JJ location. Thanks to Evie the food & service were right on time. Sub rolls are freshly made daily. Second visit ordering Vito & Italian Nite subs. Both were delicious and quickly made.The cleanliness of this restaurant far exceeds the W. Pratt St location. Ask for Evie & she'll treat you right, Everytime!

Atmosphere: 5

Food: 5

Service: 5

Jeff Schwander

Freaky Fast service and friendly

Atmosphere: 5

Food: 5

Service: 5

Sandra Harmon

My Italian hoagie was

Atmosphere: 5

Food: 5

Service: 5

Vanessa Hood

First time I ordered from this place it was flawless I got my food delivered in less than 20 mins, this time I placed my order and an hour goes by and still no food , so I call the store... the response I got was " we tried to call you but we have no delivery driver tonight" IM SORRY WHAT ! ON A SATURDAY NIGHT YOU DONT HAVE A DELIVERY DRIVER? so then i ask okay well then can i come pick it up " no we cancelled your order sorry your going to need to re order it but we did refund your money though"money I'm not going to get back right away to even place another order. but yet when i tracked my food it said it was out for delivery & then it was delivered so how does any of this make any sense.......

Atmosphere: 1

Food: 1

Service: 1

Afm Afm

The sandwiches were good but nothing to write home about. The potato salad was acceptable at best. The pickles were great except the skin is a little too thick.The service was amazing. The staff were extremely kind and very helpful

Atmosphere: 4

Food: 4

Service: 5

nick daetwyler

Worst run Jimmy John’s franchise in the US.

Atmosphere: 3

Food: 1

Service: 1

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