Food was great. Took a little long to get service and there was a man who must have been on drugs or something walking around bothering customers.
Atmosphere: 3
Food: 5
Service: 4
Janae Owens
The food was cold hard and nasty. The size of a normal side is the size of a kids meal side. They forgot my sauces, and didn’t give me napkins or utensils.
Food: 1
mark queen sr.
Chicken nothing like it used to be not done to grease
Atmosphere: 3
Food: 1
Service: 3
Alex N
Do NOT eat here ever!!! I drove to this location for honey bbq wings. I thought the drive thru was a good idea. I was wrong. Almost everyone who ordered had to either pull forward to wait or park in a spot and wait. I finally get the wings and they looked like they were sitting in the container all day! It’s supposed to be drenched in sauce and edible instead it had such a small disappointing amount and the skin was discolored. Fries were cold and the soda was absolutely disgusting!!! I would’ve gotten a refund but oh wait!! There was a big sign on the drive thru window that said no refunds. I’m never going to this location again. Please close down. This location is unacceptable. I get it it’s kfc and you don’t have to put that much effort in but just go to the Essex location or any others. The food was much better there.
Atmosphere: 1
Food: 1
Service: 1
Dawn Berdych
I went thru the drive-thru. My first question was do you have pot pies, which he replied yes. I ordered one and a 12 piece meal. He asked me to pull forward. When he came out with the bag, he asked me what I ordered cuz he forgot. He handed me the bag. Once I got home, I realized that they did NOT give me the pot pie. I called 4x and finally got an answer. She apologized and said come back and get one. So I went back to the store and my husband went in to get it. He came out empty handed. When I asked what happened he said that they are cooking them and it would be 15 more minutes. She never said anything on the phone about them not being ready. So, when I asked if they had any, he lied. Then instead of saying they need to cook them, he brought my food without the pot pie. Very sad that this is what we go thru when paying a lot of money for food that we don't even receive.
Atmosphere: 1
Food: 1
Service: 1
clydeb918
There was no chicken available. We had to order some tenders. And they had to cook that. Also I paid twenty dollars piece tender box for a 8 Pic . 2.50 a Pic. The tenders were bailey bigger, send a cigarette lighter An oversea, what's seasoning? I was not happy when I got home and saying, what they put on the box !
Louis Blankenship
No honey barbecued wings ouch hurt my feelings.
Mr: S
Toooo much oillllll on the chicken😷😷
Atmosphere: 2
Food: 2
Service: 5
Clayton Carlton
Good luck ordering anything they don’t even take cards or tap to pay.
After pulling up to an empty drive tru with no inside customers, I waited too long for what turned out to be an erroneous order. I was charged for full order but left with missing items. Upon finding out and calling the store, they didn’t answer the call. I just don’t have the time to dedicate to fixing this problem so I’ll this franchise fall by the way side and totally understand why their parking lot is always empty.
Atmosphere: 1
Food: 1
Service: 1
Mikey Vegas
Half their soda machines don't work, slow and unacceptable behavior of service, never coming here again.
Atmosphere: 1
Food: 1
Service: 1
Cody Davis
Very very very rude the lady Anna at thr register at driver throught is completely rude and incompetent, asked to do 2 orders a driver through so I guess that kfc is the only one who don't because it's "confusing" thrn when you ask to do so not knowing that stores policy then I tell her okay I'll just drive back around I finished my order she didn't tell me the total or to pull around she said "is that all you want"? Like I was annoying her fir asking to do another order thrn telling her I'll just complete this order then come back around so I go around to the windows where she slams it open and snatches my card while laughing with the windows closed then walks away wit my card on the counter I was the only customer so there's no reason for her to leave then she comes back almost throws my card at me then means mugs my soul and walked away the other guy had to give me my food cause she was to incompetent to Handel herself like a adult this and don't even try to come to this kfc and order more then 1 thing because they will constantly forget to give you your full order this kfc needs to be shut down remodeled and get people who know how to conduct then selves like an adult
Atmosphere: 1
Food: 3
Service: 1
Carlier Bru
Absolute trash don’t even waste your time there unless you want food poisoning
Atmosphere: 1
Food: 1
Service: 1
Sabrina Martin
Unfortunately I paid $19 plus. Went through drive thru placed my order. Won't even say how service was from who was taking my order.. Paid picked up. Only to get home and find out it was a waste of my money. Chicken was sour and smelled bad. Plus the greasy chicken soaked through the cardboard container through the paper bag. The gravy on the mashed potatoes was even worse. Ended up throwing it away because of how bad it smelt. Afraid of being food poisoned. Definitely was not what I was expecting after watching the commercial. Definitely want a refund. I will never go back to this location again.
Food was great. Took a little long to get service and there was a man who must have been on drugs or something walking around bothering customers.
Atmosphere: 3
Food: 5
Service: 4
The food was cold hard and nasty. The size of a normal side is the size of a kids meal side. They forgot my sauces, and didn’t give me napkins or utensils.
Food: 1
Chicken nothing like it used to be not done to grease
Atmosphere: 3
Food: 1
Service: 3
Do NOT eat here ever!!! I drove to this location for honey bbq wings. I thought the drive thru was a good idea. I was wrong. Almost everyone who ordered had to either pull forward to wait or park in a spot and wait. I finally get the wings and they looked like they were sitting in the container all day! It’s supposed to be drenched in sauce and edible instead it had such a small disappointing amount and the skin was discolored. Fries were cold and the soda was absolutely disgusting!!! I would’ve gotten a refund but oh wait!! There was a big sign on the drive thru window that said no refunds. I’m never going to this location again. Please close down. This location is unacceptable. I get it it’s kfc and you don’t have to put that much effort in but just go to the Essex location or any others. The food was much better there.
Atmosphere: 1
Food: 1
Service: 1
I went thru the drive-thru. My first question was do you have pot pies, which he replied yes. I ordered one and a 12 piece meal. He asked me to pull forward. When he came out with the bag, he asked me what I ordered cuz he forgot. He handed me the bag. Once I got home, I realized that they did NOT give me the pot pie. I called 4x and finally got an answer. She apologized and said come back and get one. So I went back to the store and my husband went in to get it. He came out empty handed. When I asked what happened he said that they are cooking them and it would be 15 more minutes. She never said anything on the phone about them not being ready. So, when I asked if they had any, he lied. Then instead of saying they need to cook them, he brought my food without the pot pie. Very sad that this is what we go thru when paying a lot of money for food that we don't even receive.
Atmosphere: 1
Food: 1
Service: 1
There was no chicken available. We had to order some tenders. And they had to cook that. Also I paid twenty dollars piece tender box for a 8 Pic . 2.50 a Pic. The tenders were bailey bigger, send a cigarette lighter An oversea, what's seasoning? I was not happy when I got home and saying, what they put on the box !
No honey barbecued wings ouch hurt my feelings.
Toooo much oillllll on the chicken😷😷
Atmosphere: 2
Food: 2
Service: 5
Good luck ordering anything they don’t even take cards or tap to pay.
Sorry store
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Pot, Fried Chicken Thighs
Restaurantji Recommends
After pulling up to an empty drive tru with no inside customers, I waited too long for what turned out to be an erroneous order. I was charged for full order but left with missing items. Upon finding out and calling the store, they didn’t answer the call. I just don’t have the time to dedicate to fixing this problem so I’ll this franchise fall by the way side and totally understand why their parking lot is always empty.
Atmosphere: 1
Food: 1
Service: 1
Half their soda machines don't work, slow and unacceptable behavior of service, never coming here again.
Atmosphere: 1
Food: 1
Service: 1
Very very very rude the lady Anna at thr register at driver throught is completely rude and incompetent, asked to do 2 orders a driver through so I guess that kfc is the only one who don't because it's "confusing" thrn when you ask to do so not knowing that stores policy then I tell her okay I'll just drive back around I finished my order she didn't tell me the total or to pull around she said "is that all you want"? Like I was annoying her fir asking to do another order thrn telling her I'll just complete this order then come back around so I go around to the windows where she slams it open and snatches my card while laughing with the windows closed then walks away wit my card on the counter I was the only customer so there's no reason for her to leave then she comes back almost throws my card at me then means mugs my soul and walked away the other guy had to give me my food cause she was to incompetent to Handel herself like a adult this and don't even try to come to this kfc and order more then 1 thing because they will constantly forget to give you your full order this kfc needs to be shut down remodeled and get people who know how to conduct then selves like an adult
Atmosphere: 1
Food: 3
Service: 1
Absolute trash don’t even waste your time there unless you want food poisoning
Atmosphere: 1
Food: 1
Service: 1
Unfortunately I paid $19 plus. Went through drive thru placed my order. Won't even say how service was from who was taking my order.. Paid picked up. Only to get home and find out it was a waste of my money. Chicken was sour and smelled bad. Plus the greasy chicken soaked through the cardboard container through the paper bag. The gravy on the mashed potatoes was even worse. Ended up throwing it away because of how bad it smelt. Afraid of being food poisoned. Definitely was not what I was expecting after watching the commercial. Definitely want a refund. I will never go back to this location again.
Atmosphere: 1
Food: 1
Service: 2
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