Mason's Famous Lobster Rolls

I ordered a lobster grilled cheese, and they didn't put any lobster on it. The young men working were clearly under the influence of something. I order from there regularly and am very disappointed.

Atmosphere: 1

Food: 1

Service: 1

We have been going to Masons since they opened and always have a great experience. the quality of the lobster rolls is consistent and delectable! -

I typically pair my CT lobster roll with a glass of wine from the Grand Cru bar and sit in front of the window 🪟 to enjoy it - Can’t wait for my next trip

Parking: Plenty of parking between street parking and the BSQ parking lot

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Connecticut Lobster Roll

Absolutely the worst! I don’t know why this place has 4 stars. A friend of mines told me not to get food from here because the lobster rolls are not flavorful. However, I thought I would be good with getting the lobster bisque and lobster grilled cheese. I’m so upset with the food. For $14, I would expect the grilled cheese to have a bit more lobster than what was given. The lobster bisque had NO lobster meat in it at all. They advertise a photo of the soup and it shows that it is topped with chucks of lobster. I do not recommend this place at all! Waste of money.

Awesome lobster rolls!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Connecticut Roll

I had the classic lobster roll, so good ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Classic Lobster Roll

The guys made me a Connecticut roll fast. It was delicious a true delicacy.

Atmosphere: 5

Food: 5

Service: 5

Double check the orders.

Service: 1

The worst experience ever. The sign says we open at 11. The first worker gets there at 1130 and tells all the customers he will open at 12. Then at 12 he is so overwhelmed by customers it takes him 35 minutes to make 4 lobster rolls and 1 salad. As the line grows longer at 1215 the second worker shows up and strolls to the back. Service was horrible and the rolls were the same. Never again.

Atmosphere: 1

Food: 1

Service: 1

Ehhh used to really like Mason's, but they have recently priced themselves a bit too high for the quality and amount of food being received. The lobster rolls were $16 and used to be a pretty good deal. Solid 4 star experience and food. I would go 2-3X a month. Now, just a few weeks later... Rolls are $19 with no additional lobster meat being provided. To jump from 16 to 19 is substantial, especially without being offered a higher food quality, or more importantly amount. That's the standard roll price as well. Not the upgraded roll with tail meat. Which by the way is only about the size of my hand.

Atmosphere: 5

Food: 4

Service: 4

Everyone is ALWAYS friendly. Food is delicious.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Classic Lobster Roll, Shrimp Salad, Lobster Salad, Lobster Mac and Cheese

Got their Connecticut Roll. I'd say the taste was about average. The reason I gave it 2 stars is because I've never had a Connecticut roll not come with a slice of lemon. Lemon would have made it better. It also came with a sliver of pickle. The pickle was thinner than a #2 pencil. Oh the lobster meat itself had a lot of shredded meat with a few chunks. Other places have always bee mostly chunks of meat.

Atmosphere: 5

Food: 2

Service: 5

The prices are high but not surprising because it's lobster, what was disappointing was the over presentation, taste and service.When we arrived, we were greeted at the counter by a young lady with no gloves, picking he nails with her teeth. This was made worse by her general lack desire to work or even be there.We ordered the lobster bisque, shimp and sausage gumbo and lobster mac and cheese.The lobster bisque was just lobster flavored cream, there was no meat in in.The shrimp and sausage gumbo, was not gumbo just soup, the shrimp isn't even cooked in the soup, it's thrown in after( I know this because the shrimp tasted like it was boiled in water)The lobster mac and cheese was dry and burnt and have about 5 pieces of meat that were again, boiled with no flavor.When I tried to speak with the workers about the food, the same one who didn't want to be there, ignored me as if I wasn't even there.They need new management, better staffing, and a better menu. The prices are to be expected, but the trash food and service are not worth it.

Atmosphere: 3

Food: 1

Service: 2

Recommended dishes: Lobster Bisque Topped with Lobster Meat L, Lobster Mac and Cheese

The Bar Harbor had no tail meat, which was advertised on menu, the portion was generous but claw and knuckle meat are nothing without tail meat, the roll had little flavor and they need to lose that lemon butter, who does that anyway? I had to ask for a cloth and cleaner to wipe the table down. Their were no clean tables. lobster Bisque seemed to right out of can, was runny, no meat at all in the soup and was bland. The counter person was friendly and professional and was the best part of this experience.

Atmosphere: 2

Food: 1

Service: 4

Recommended dishes: Kids Hot Dog

POINT BLANK the food nasty ? don't go

Food: 1

Our first time at Mason’s was awesome. The lobster rolls were delicious. We loved the eatery’s atmosphere.