The service has been a bit slow lately. It took a while for two meals. The cashier was nice.
SRTKhris
Excellent Customer Service Great Quality Menu Items š
Matthew Bell
Never had an issue. Young man at the drive though today had GREAT customer service.
Ronnie EPPS
Speedy service
alex blue
I went to this McDonalds with my 2 children the other day and I seen that few students got off the public bus but when they tried to come in there was this lady ai guess apart of the staff saying some students couldn't come in until others went out but were letting adults enter and i just felt this was very rude and disrespectful especially as someone who has kids of my own and also during this kind of weather ??? It is freezing outside and your telling these kids they cant come inside and order a meal. im sure the reason is because one student in the pass has done something but to take it out on all and have them in the cold it's ridiculous, never want to eat from a place with workers like this again DO NOT recommend
Andre
This is the most horrible awful disrespectful racist McDonald's in Baltimore City
Christine Srivastava
I stop here regularly for iced coffee, and the service is always top notch. The guy who takes my order is always very friendly, and the person who serves my drink is very nice as well. Better service than any other McDonald's I've ever been to!
Food: 5
Service: 5
Wendy Green
I usually ignore ratings of fast food places because, come on, itās a McDonaldās. How picky can I be? But then I came here. Iāll say, the only reason itās not 1 star is because the drive through order taker was personable and nice. However, and I know this sounds very āfirst world problemā ā they charge $1.49 for a cup of water and itās didnāt come up on the screen like all charges should. I get to the window. Nothing about being charged for water. I pay and look at my receiptā¦ $1.49. Which is outrageous since Iām guessing buying a bottle of water is probably that much. I ask the person at the window. They say āthereās a sticker on the menu where the screen isā likeā¦ put that cost on the screen when a customer orders then. If you charge me less than a dollar for a cup of water, fine. But when you charge the same cost of a drink, not fine.
Got my refund but will not be returning. Did I assume water was free? Yes. Did it show up on the order on the giant sign where your order shows up? No. So why would I think water was not free? And, should the cashier have told me how much the order was when I got to the window if it was not the same amount as on the giant board outside? Yes.
CharmedByDes Info
You literally have to ask for hot food!!! They ignore the directions for no pickles extra onions everytime and the fries are always stale
Atmosphere: 1
Food: 1
Service: 1
SofĆa Alfaro
The Service is very slow, even when they attend to you and prepare everything for you, it is very slow and they ignore you at times of serving
This McDonaldās is great bc it has a play place but the service ruins it. Every single time I order in the drive thru they ask my to pull into one of the drive thru spots and wait for my order. Iām getting like two mealsā¦ nothing major. I have a small child and every time he gets excited and then cries for 10 mins while weāre pulled off to the side waiting for our food. Itās absolutely ridiculous. I order ahead on the app so they have plenty of time to make it and it still happens. Iāve been waiting for 11 mins as we speak and still have not gotten my food. Absolutely insane for āfast foodā
Atmosphere: 4
Food: 3
Service: 1
Vicky
Play place was closed and it was the only reason we went to this specific location
Kid-friendliness: Fun for little ones if play place is open
Atmosphere: 1
Food: 4
Service: 4
Recommended dishes: Cheeseburger, French Fries
J Ward
I use the drive through for breakfast. Always get an unsweet tea and a sugar free iced coffee. I don't always get a sugar free tea. Today tasted like the had sweet tea, emptied most of it out and added unsweet. I hate not getting what I asked for. I cannot have the sugar.
Atmosphere: 4
Food: 4
Service: 5
William Jennings
Typical McDonald's menu. Service good. This is the Kenwood Avenue store.
Atmosphere: 3
Food: 4
Service: 4
Lloyd Marshall
The food was hot the food was delicious surface was fast just one problem they don't wear ahead and that's what clubs are on the line which caused cross-contamination food illness they must wear gloves they must wear head nests the hair is so long you don't know if hair getting on a food or not
The service has been a bit slow lately. It took a while for two meals. The cashier was nice.
Excellent Customer Service Great Quality Menu Items š
Never had an issue. Young man at the drive though today had GREAT customer service.
Speedy service
I went to this McDonalds with my 2 children the other day and I seen that few students got off the public bus but when they tried to come in there was this lady ai guess apart of the staff saying some students couldn't come in until others went out but were letting adults enter and i just felt this was very rude and disrespectful especially as someone who has kids of my own and also during this kind of weather ??? It is freezing outside and your telling these kids they cant come inside and order a meal. im sure the reason is because one student in the pass has done something but to take it out on all and have them in the cold it's ridiculous, never want to eat from a place with workers like this again DO NOT recommend
This is the most horrible awful disrespectful racist McDonald's in Baltimore City
I stop here regularly for iced coffee, and the service is always top notch. The guy who takes my order is always very friendly, and the person who serves my drink is very nice as well. Better service than any other McDonald's I've ever been to!
Food: 5
Service: 5
I usually ignore ratings of fast food places because, come on, itās a McDonaldās. How picky can I be? But then I came here. Iāll say, the only reason itās not 1 star is because the drive through order taker was personable and nice. However, and I know this sounds very āfirst world problemā ā they charge $1.49 for a cup of water and itās didnāt come up on the screen like all charges should. I get to the window. Nothing about being charged for water. I pay and look at my receiptā¦ $1.49. Which is outrageous since Iām guessing buying a bottle of water is probably that much. I ask the person at the window. They say āthereās a sticker on the menu where the screen isā likeā¦ put that cost on the screen when a customer orders then. If you charge me less than a dollar for a cup of water, fine. But when you charge the same cost of a drink, not fine.
Got my refund but will not be returning. Did I assume water was free? Yes. Did it show up on the order on the giant sign where your order shows up? No. So why would I think water was not free? And, should the cashier have told me how much the order was when I got to the window if it was not the same amount as on the giant board outside? Yes.
You literally have to ask for hot food!!! They ignore the directions for no pickles extra onions everytime and the fries are always stale
Atmosphere: 1
Food: 1
Service: 1
The Service is very slow, even when they attend to you and prepare everything for you, it is very slow and they ignore you at times of serving
Atmosphere: 1
Service: 1
Restaurantji Recommends
This McDonaldās is great bc it has a play place but the service ruins it. Every single time I order in the drive thru they ask my to pull into one of the drive thru spots and wait for my order. Iām getting like two mealsā¦ nothing major. I have a small child and every time he gets excited and then cries for 10 mins while weāre pulled off to the side waiting for our food. Itās absolutely ridiculous. I order ahead on the app so they have plenty of time to make it and it still happens. Iāve been waiting for 11 mins as we speak and still have not gotten my food. Absolutely insane for āfast foodā
Atmosphere: 4
Food: 3
Service: 1
Play place was closed and it was the only reason we went to this specific location
Kid-friendliness: Fun for little ones if play place is open
Atmosphere: 1
Food: 4
Service: 4
Recommended dishes: Cheeseburger, French Fries
I use the drive through for breakfast. Always get an unsweet tea and a sugar free iced coffee. I don't always get a sugar free tea. Today tasted like the had sweet tea, emptied most of it out and added unsweet. I hate not getting what I asked for. I cannot have the sugar.
Atmosphere: 4
Food: 4
Service: 5
Typical McDonald's menu. Service good. This is the Kenwood Avenue store.
Atmosphere: 3
Food: 4
Service: 4
The food was hot the food was delicious surface was fast just one problem they don't wear ahead and that's what clubs are on the line which caused cross-contamination food illness they must wear gloves they must wear head nests the hair is so long you don't know if hair getting on a food or not
Atmosphere: 5
Food: 5
Service: 5
Loading...