McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
2501-13 W Franklin St, Baltimore
(410) 947-2001
About McDonald's
Customers' Favorites
McDonald's Reviews
The mobile app wasn't working so after 45 minutes of fighting with the app, we asked if we could just place our order at the dasher window. The people said yes. However they ONLY filled my boyfriends order (which they didnt even do correctly at that). They REFUSED to take ANY PART of my order. I'm 9 months pregnant and we had WALKED there. I couldn't even get a small soda from them for the walk back. They blatantly refused to take my order but they took my boyfriends order and...read full review
I just ordered food from Greenmount Ave I ordered 20 peice chicken nuggets among other things that tota$l 23.00 I get home and there is only 14 nuggets the other food was cold smh I tried to call but no one would answer the phone . please don't go to this store it is always something. plus they had no receipts. im gonna get in touch with corporate. You have been warned
Yeah, I just wanna say that I get a lot of Grubhub and DoorDash pickups here. The work environment here is, not great. They're very busy, understaffed and probably underpaid too. Customers can be rude as hell, everybody's impatient, myself included, more often than I'd like to admit to.
But, in case any of the people working there are reading this, the work you do ain't easy, nobody tells you you're doing a good job, you're grinding it out to make ends meet and provide...read full review
Ratings
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
The McDonald's in West Baltimore has received mixed reviews. While many customers appreciate the friendly staff and the wheelchair accessible and kid-friendly environment, some have experienced slow service and long wait times. The restaurant has a pleasant atmosphere despite occasional noise and busy hours. Customers noted that the staff, especially the cashier, are generally pleasant and helpful, with one employee named Parrish being praised for his energetic and respectful service. However, some customers have mentioned issues with diversity and the quality of food, like dry double cheeseburgers due to insufficient condiments, which can happen when things are hurried. Despite these experiences, many customers are willing to visit this location because of the overall good service and welcoming environment.