First off, I did not rate the food because it's McDonalds, the food is basically the same anywhere. However, the service at this location is horrific; absolutely horrific. I was under the assumption that one of the benefits of using the mobile app was to get your food faster without the hassle of the drive-thru or waiting in line. I ordered food on Saturday for my son,via the mobile app; Pulling up, we noticed that the drive thru was full to compacity (no more cars could get in the line) which is probably normal for a Saturday night. My son went in to get his food while i sat in the car. After sitting for about ten minutes and noticing that all the cars in the once packed drive thru were gone but my son had not come out, I went in; the store was packed with people waiting for orders(door dash/mobile app). After going in, it was another 5 minutes of waiting before my son got his food. So basically, I ordered my food ahead of time via the app to end up waiting between 15 and 20 minutes for my food. Also, this is one of the smaller McDonalds, it almost looks like a Kiosk so being "packed" is not good in there. I have been in this McDonalds more than once and they are consistently slow; they also have quiet a few young people there and a manager who seems to act more like a coworker than managment; that may be the reason for them being one of the slowest McDonalds in my area....it seems to be more fun and games instead of professionalism and work
Atmosphere: 2
Service: 1
Perception with Val 6
Kaliyah just helped me 3/26/2024 , my app was acting up and he fixed my order no hesitation .
Atmosphere: 5
Food: 5
Service: 5
JD Menlani
I was really late picking up my order & the gentleman working the window had my order re-made for me, totally made my evening! He deserves a raise & a promotion!
Food: 5
Service: 5
Cornel Johnson
Used the drive-thru, very fast and polite.
Atmosphere: 4
Food: 4
Service: 4
Patricia Graham
Seahorse meat nuggets and WcDonald's sauce slapps!!!
Atmosphere: 5
Food: 5
Service: 5
Game taker
Qp are awesome hot and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
traci johnson
Everyone was so helpful larger order everything was
This location has definitely changed for the best. The manager Rose, is McDonald's ? Gem! She's a beautiful woman inside and out. Exceptional customer service skills that come naturally. This McDonald's location is ran well. That's my experience. Drive thru was very fast and efficient. I go here at least 2-3 times per week as I absolutely love the caramel frappes! ??????☕ Coffee is always perfect. My food was hot. That's something they could continue to work on is fresh ? hot french fries ?. Keep up the good work and give Rose a raiseParking: Easily accessibleKid-friendliness: AlwaysWheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Happy Meal, French Fries, Hot Fudge Sundae, Sausage Mcmuffin with Egg, Hotcakes, Sausage Biscuit, Pancake, Mcflurry with Oreo Cookies, Bacon Egg & Cheese Biscuit, Double Crispy Chicken Sandwich
Asher Hammond
This location has significantly improved its game in the last few months. The drive-thru consistently asks you to pull up or over, but they're still very quick so it's not usually a worry.
No comment
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Bacon Egg & Cheese Biscuit
First off, I did not rate the food because it's McDonalds, the food is basically the same anywhere. However, the service at this location is horrific; absolutely horrific. I was under the assumption that one of the benefits of using the mobile app was to get your food faster without the hassle of the drive-thru or waiting in line. I ordered food on Saturday for my son,via the mobile app; Pulling up, we noticed that the drive thru was full to compacity (no more cars could get in the line) which is probably normal for a Saturday night. My son went in to get his food while i sat in the car. After sitting for about ten minutes and noticing that all the cars in the once packed drive thru were gone but my son had not come out, I went in; the store was packed with people waiting for orders(door dash/mobile app). After going in, it was another 5 minutes of waiting before my son got his food. So basically, I ordered my food ahead of time via the app to end up waiting between 15 and 20 minutes for my food. Also, this is one of the smaller McDonalds, it almost looks like a Kiosk so being "packed" is not good in there. I have been in this McDonalds more than once and they are consistently slow; they also have quiet a few young people there and a manager who seems to act more like a coworker than managment; that may be the reason for them being one of the slowest McDonalds in my area....it seems to be more fun and games instead of professionalism and work
Atmosphere: 2
Service: 1
Kaliyah just helped me 3/26/2024 , my app was acting up and he fixed my order no hesitation .
Atmosphere: 5
Food: 5
Service: 5
I was really late picking up my order & the gentleman working the window had my order re-made for me, totally made my evening! He deserves a raise & a promotion!
Food: 5
Service: 5
Used the drive-thru, very fast and polite.
Atmosphere: 4
Food: 4
Service: 4
Seahorse meat nuggets and WcDonald's sauce slapps!!!
Atmosphere: 5
Food: 5
Service: 5
Qp are awesome hot and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
Everyone was so helpful larger order everything was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Mcmuffin with Egg, Hotcakes, Bacon Egg & Cheese Biscuit
This location has definitely changed for the best. The manager Rose, is McDonald's ? Gem! She's a beautiful woman inside and out. Exceptional customer service skills that come naturally. This McDonald's location is ran well. That's my experience. Drive thru was very fast and efficient. I go here at least 2-3 times per week as I absolutely love the caramel frappes! ??????☕ Coffee is always perfect. My food was hot. That's something they could continue to work on is fresh ? hot french fries ?. Keep up the good work and give Rose a raiseParking: Easily accessibleKid-friendliness: AlwaysWheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Happy Meal, French Fries, Hot Fudge Sundae, Sausage Mcmuffin with Egg, Hotcakes, Sausage Biscuit, Pancake, Mcflurry with Oreo Cookies, Bacon Egg & Cheese Biscuit, Double Crispy Chicken Sandwich
This location has significantly improved its game in the last few months. The drive-thru consistently asks you to pull up or over, but they're still very quick so it's not usually a worry.
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Nice staff and
Atmosphere: 5
Food: 5
Service: 5
Staff was unfazed by volume of customers and kept it rolling, great
Atmosphere: 5
Food: 5
Service: 5
Very clean &
Atmosphere: 5
Food: 5
Service: 5
I can't believe how high the prices are now!! It was $5 and some change for a large fry!!
Atmosphere: 5
Food: 5
Service: 5
Great food, and the server was very helpful.
Atmosphere: 5
Food: 5
Service: 5