Nalley Fresh - Baltimore St.

Great food Great customer service healthiest option downtown very recommended .

Sorry... I really wanted to leave a good review here - for several reasons. Mainly because it's a Black-owned business, in a great location, and offering me the promise of a healthy lunch while serving on jury duty downtown. Unfortunately, this salad-specialty restaurant was out of the basic ingredients to make most of the salads available on their menu. No suggestions or help from the Staff, so I ended up ordering something concocted on the fly, and almost inedible. First impressions count for me. It is unlikely I'll stop here again.

Atmosphere: 3

Food: 1

Service: 2

Love the Caesar salad but the croutons are way too salty now.

Half the staff were incredibly rude. They had run out of some really basic things they offer by noon, and they didn't clearly indicate that items had run out with signs or anything. On the other end of the poor customer service spectrum, I asked for an item on the menu and a staff member said they didn't have it, even though they actually did have it. When I asked her about other items on the menu, she did not seem to know what they were and quickly became agitated, interrupting my questions and raising her voice at me. Some other customers had come in right after me and I understand the lunch rush may be stressful, but this was wildly unprofessional. Then then person who rang me up, who I think may have been a manager, tossed my salad bowl on the counter with a lot of attitude and did not give me a fork. The only forks in the whole place were behind the register (unlike the napkins, straws, cups, and lids which were out in the open) so I had to circle back and ask for one. Their tables wobble all over the place. When you use their soda fountain, it leaks all over your hand. The food was fine but incredibly overpriced. Eat elsewhere.

Quick update like 5 minutes after posting since I just read similar experiences in other reviews and I forgot to mention- they only filled my bowl halfway, and it was mostly spinach. So yeah, very very overpriced and not worth the bad vibes

Atmosphere: 1

Food: 3

Service: 1

This was my first time trying this place and I honestly loved the food. They placed spicy ranch on my salad by accident and even that was extremely good lol. Definitely wish they had a location in pg county.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Blackened Chicken Salad

Ive been eating from Nalley Fresh for years. Always have had good portions of healthy food at an affordable price. Today I had to “make my own” sweet potato bowl on Grubhub. It cost significantly more than it used to. When it arrived, the bowl was at least 1/2 the usual size with 1/2 the toppings. I also did not get the extra chicken that I ordered. Good bye Nalley Fresh. It was good while it lasted. Chopt has much larger servings at better prices.

Food: 1

Gave this place a try while on Jury duty. Got the Asian bowl with blackened chicken on brown rice. There was a line out the door, but service itself was fast once I got to the counter. The food itself was delicious, healthy and very filling. Note: the juror website says the juror special is an entree combo (chips + drink) for 10$. It's actually just a flat 20% off. Given the quality of the food, still a very good deal.

Atmosphere: 5

Food: 5

Service: 5

A nice surprise! Stopped by on a whim and grabbed a sweet potato bowl. It was really yummy! I love spice and hot foods but their "Boom Boom" sauce was no joke. Not for the faint hearted ? ?

Atmosphere: 5

Food: 5

Service: 5

Not good

I had a disappointing experience at Nalley Fresh when I visited for the first time. The employees, including a taller African American man with a hat on, were incredibly rude and unhelpful. I ordered an item from the kids' menu, which was displayed, but they didn't have it. Instead of handling the situation professionally, this employee made a mockery of me. It was a discouraging experience, and I hope they can improve their customer service in the future

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Blackened Chicken Salad

Come see for yourself

Atmosphere: 5

Food: 5

Service: 5

A great choice of salad options made quick to order. Plenty large for a meal for 1, it could even spilt if sharing another entree with a friend. We thoroughly enjoyed the Mediterranean salad.

Nicely made salads with protein of choice. They make wraps and have some other items as well. Staff was very friendly and fun to talk to.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Blackened Chicken Salad

They are known for delicious salads and wraps. The service is quick and friendly. The atmosphere is neat and clean. You can dine inside or outside. I like the wraps and cookies.

Atmosphere: 5

Food: 5

Service: 5

it was overall ok.