Panera Bread

3600 Boston St, Baltimore
(410) 522-2940

Recent Reviews

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Joseph Solinsky

Coffee was fine, store had trouble making change from a $20 bill.

Atmosphere: 5

Food: 5

Service: 3

Mimi Schaller

Morcia was so welcoming and kind. Amazing service. Our salads were delicious, as always!

Atmosphere: 5

Food: 5

Service: 5

Josh Thorner

Honestly I wanted to rate this higher but this is what occured. I joined the sip club and thought I would be able to use the Panera cafe's more liberally whatever is going on with the power outlets in the building broke my charging boxes for my phone and laptop and rendered them useless as well as there being no true proper power receptacle except in the bathroom. This was very disappointing, the fountain soda machine was not calibrated and the soda was flat. I would have tried more but I didn't stay there. If Panera bread wants to offer a cafe experience I feel like they should at least make sure that their outlets work. This is just my opinion.

Atmosphere: 2

Food: 3

Service: 2

Tina Greene

Busy and friendly Panera. Great service

Atmosphere: 5

Food: 5

Service: 5

Jerry Carson

Lexi gets 1 star for poor customer service.

Lisa serac

Very nice venue- the recipes are delicious, the washroom is clean and sanitary, and the restaurant area is a good place. Thank you to everyone working here for all you do! Ofc as usual my only concern is how repetitive and dull standard music is at many venues, but that seems to be a common issue.

Atmosphere: 5

Food: 5

Service: 5

Heather O

Whoever made the food tonight deserves a raise ! The italian sandwhich was amazing and the strawberry caprese salad!!

Bunky Bowen

Walked in ordered carryout, and within 10 minutes everything was ready and correct

Atmosphere: 5

Food: 5

Service: 5

David Jones

Clean, friendly, efficient

Atmosphere: 5

Food: 5

Service: 5

Michael Galford

Comfortable atmosphere that doesn't feel like you are going to be hassled for your time their, and staff seems friendly

Atmosphere: 5

Food: 3

Service: 4

John Reinsfelder

Very nice place

Atmosphere: 4

Food: 4

Service: 5

breanne riley

Disappointing Experience at Panera Bread

I recently visited Panera Bread for lunch with my sister, expecting a pleasant dining experience. However, I was incredibly disappointed by the disruptive behavior of a group of Uber Eats and DoorDash drivers who were gathered inside the restaurant. None of them had active orders, yet they were being loud, listening to inappropriate content at full volume, and openly flirting with the cashier in Spanish—blowing kisses and receiving free items.

All around the restaurant, paying customers were enjoying their meals—some sharing intimate moments with family and friends, while others, like my sister and I, were trying to work. While I understand that a public space does not guarantee privacy, I do expect a basic level of respect for those nearby. The noise level was so excessive that two other gentlemen, also paying customers, had to put in their headphones just to tune out the disruption.

When I approached the cashier to ask for a manager, she provided a name but then proceeded to talk about me in Spanish to the drivers. Unbeknownst to her, I understood everything being said. When I called her out on it, she chose to argue with me instead of addressing the issue.

Having started my own career at Panera Bread at 16, I’m shocked that this type of behavior is tolerated. Panera is known for providing a welcoming and comfortable dining environment, yet this experience was anything but. Paying customers should not have to endure such disruptions—especially from individuals who are not even there to purchase food.

I truly hope management takes this feedback seriously and enforces a higher standard of professionalism to ensure a respectful and enjoyable experience for all guests.

Atmosphere: 1

Food: 5

Service: 2

Recommended dishes: Mac & Cheese

Zizo hassan

I’m a customer at Panera bread everyday I can really prove this with the transaction from my bank account everyday I only order broccoli cheddar soup - bread and coffee I went today find out the girl in the cashier saying we don’t do this order till 10AM after that she said is not heated till now I didn’t understand I told her I’m here everyday and I don’t order anything else other than that everyday anyways …. This funny really I called the headquarters 2 times and they were nasty talking and they didn’t care so I’m just saying about my experience with the whole Panera bread never again for me because I paid money there to have food but they act like they give me free food

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Broccoli Cheddar

Tarvus Messor

Great experience

Atmosphere: 5

Food: 5

Service: 5

Kimberly Jackson

This is the first time I ordered delivery through the Panera App. And I’m very grateful, especially since it’s very cold out. My meal was very good, Just not the size I paid for and additional items on the salad were not included. But if this is a Whole, I’m curious to see what a half looks like

Food: 4

Service: 5

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