*** Edit, it looks like residents are being asked to rate the quality of their maintenance requests (always great). However, they’re being deceived into providing 5 star reviews for the building as a whole to erroneously boost the building’s rating. Incredibly on brand for the building to take the sleezy and misleading way to boost their rating and tells you everything you need to know about living here.
Building management and front office are completely apathetic to resident issues. Many longstanding issues that they’ve made little to no progress on over several years including security, valet trash (trash bags all throughout the hallways every day), mail room chaos, zero-tolerance towing enforcement from the garage, constant elevator break downs, and frequent loud unauthorized parties at the pool all summer (due to lack of security). Nobody from the building is here past 9-5 Mon-Sat. Staff do not live in the building so many systemic issues are unnoticed or have zero urgency to fix. The building manager doesn’t respond to emails or phone calls and the office staff is unprofessional and uncaring. However, the maintenance team is great. Still, live somewhere else. The building is nice and the location is great but there’s a reason that there’s constantly dozens of open units.
ImperiaL Prince
Some of the best ppl ever
Sidarth Pradeep
10/10 Maintenance, Rodney responded to my emergency during the holiday season, very appreciated, Thanks Rodney
Troy Stratemeyer
I had a malfunctioning lightbulb in my hall and contacted the service team via the residential portal. Maintenance tech David I (IO) Responded in a timely fashion. He was extremely courteous and efficient. He fixed the issue in a matter of minutes and went above and beyond to ask if there was anything else he could do while in the unit. David Definitely set the standard of what a strong maintenance team should resemble.
Ethan Mondell
Great place to live! Maintenance team is awesome!
Ethan Moss
Quick shoutout to David and Jermine for fixing my broken shower and working to get me a new refrigerator when it broke! Great maintenance team, super quick to respond and very helpful!
Nadia Isaenko
Great place to live in a city! Safe, comfortable and friendly!
Francesca P
David I. came and fixed my shower. He was fantastic - super professional and helpful. Really appreciate his help.
Marvin Romero
They over-communicated and really showed great customer service when attempting to fix the issue. I appreciated the calls to reschedule. Great job!
Paulette Shelton
Rodney and David went beyond measures to make sure my appliance were fixed and working for Thanksgiving 🙏🏽
*** Edit, it looks like residents are being asked to rate the quality of their maintenance requests (always great). However, they’re being deceived into providing 5 star reviews for the building as a whole to erroneously boost the building’s rating. Incredibly on brand for the building to take the sleezy and misleading way to boost their rating and tells you everything you need to know about living here.
Building management and front office are completely apathetic to resident issues. Many longstanding issues that they’ve made little to no progress on over several years including security, valet trash (trash bags all throughout the hallways every day), mail room chaos, zero-tolerance towing enforcement from the garage, constant elevator break downs, and frequent loud unauthorized parties at the pool all summer (due to lack of security). Nobody from the building is here past 9-5 Mon-Sat. Staff do not live in the building so many systemic issues are unnoticed or have zero urgency to fix. The building manager doesn’t respond to emails or phone calls and the office staff is unprofessional and uncaring. However, the maintenance team is great. Still, live somewhere else. The building is nice and the location is great but there’s a reason that there’s constantly dozens of open units.
Some of the best ppl ever
10/10 Maintenance, Rodney responded to my emergency during the holiday season, very appreciated, Thanks Rodney
I had a malfunctioning lightbulb in my hall and contacted the service team via the residential portal. Maintenance tech David I (IO) Responded in a timely fashion. He was extremely courteous and efficient. He fixed the issue in a matter of minutes and went above and beyond to ask if there was anything else he could do while in the unit. David Definitely set the standard of what a strong maintenance team should resemble.
Great place to live! Maintenance team is awesome!
Quick shoutout to David and Jermine for fixing my broken shower and working to get me a new refrigerator when it broke! Great maintenance team, super quick to respond and very helpful!
Great place to live in a city!
Safe, comfortable and friendly!
David I. came and fixed my shower. He was fantastic - super professional and helpful. Really appreciate his help.
They over-communicated and really showed great customer service when attempting to fix the issue. I appreciated the calls to reschedule. Great job!
Rodney and David went beyond measures to make sure my appliance were fixed and working for Thanksgiving 🙏🏽
Restaurantji Recommends
Rodney F was super quick and efficient taking care of my maintenance requests. He came the next day and was in and out in five minutes!
Maintenance (Rodney and Jermaine) did a wonderful job in my apartment. They left my bathroom like new!
Rodney and Jermaine are the best maintenance guys around. They’re the main reason I’m still here
David and Rodney are great! Super professional and fixed everything to perfection
Maintenance always responds for the most part right away, today we had a dishwasher disposal service from David I. He was super nice and fast!
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