Potbelly

1201 North Charles Street, Baltimore
(443) 278-8752

Recent Reviews

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Lydia Briggs

I visited for the first time ever. Order was easily placed. Was charged a different price at the register than what was on the menu board. The staff was kind. Food was great, will be back!

Atmosphere: 4

Food: 5

Service: 5

D V

Tell the tall rude lady to not pull the subs out early and talk to customers better.. my sub was cold and I was overcharged...

Atmosphere: 1

Food: 1

Service: 1

CaM G

7:50, 10 mins before closing. Just say you don’t want to make a milkshake.. instead say “we ain’t got no milk” and as a leave 7:51p they lock the door. Posted closing time is 8pm

Just annoying and weird places still operate like this, I didn’t schedule you to close sis!

Harold Douglas

The vibe was laid back.

ashraf ajaj

The shine ladies she's really nice

Atmosphere: 5

Food: 5

Service: 5

Augustus McMillan

this chili is terrible. oily. nasty. ended up trashing all three of them. waste of money.

Atmosphere: 4

Food: 1

Service: 4

Michelle Eastwood

The sandwich was deliciously delicious. The salt n pepper potato chips are excellent. I wished I’d picked up more

Atmosphere: 5

Food: 5

Service: 5

Allison Payne

Everyone is always so nice, they go out of their way to make your experience a great one, every time! Special thanks to Mr. Montez

Andrew Haga

Food was over priced and had little on the sandwiches. I paid over $30 just for 2 sandwiches ( original size not the big one ) and a " bowl" of loaded potato soup. The "bowl" size was more like a cup size. The BTLA sandwich didnt have the tomato on it like its supposed to, very little lettuce and one slice of avocado.

Food: 1

Michael Langley

I ordered a big sandwich and only got half a sandwich. Have tried calling this store multiple times to try to get this situation fixed and no one will answer the phone. $13 for half a sandwich is ridiculous.

Food: 1

Chris

Store manager was very understanding and accommodating. I had a meeting move up an hour and the website wouldn't let me edit my order. I drove in an hour early to see if he could help me out and have the order ready early and started on it right away.

Really helped me in a bind!

Atmosphere: 5

Food: 5

Service: 5

Nomad20

Store manager was very understanding and accommodating. I had a meeting move up an hour and the website wouldn't let me edit my order. I drove in an hour early to see if he could help me out and have the order ready early and started on it right away.

Really helped me in a bind!

Korbin Johnson

Marsha is amazing!! I made an accident when making my mobile order and she remade it for me. I'm very appreciative of her!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich

Trendy DIY 29

The subs are good but dont like that it says 8min waist tops lies last time I went I was in line for 17minutes then they had the nerve to try to rush you and have an attitude when you want to customize your service. I was so annoyed ended up 25mins late to work because I trusted there 8min sign I have never gotten my order made and ready in 8 minutes they need to take the sign down and work on customer service your employees are rude.

Atmosphere: 2

Food: 4

Service: 3

Deborah Thompson

I kinda thought I was being punked because my tuna sandwich was SO SALTY I could hardly eat it.

Food: 3

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