If I could give a zero review I would give it the helsdos are very delicious but the moment you arrive and they open the window omg how frustrating to see the girl Shayna with her bitter face and her bad attitude towards serving the fatal customer my nerves went away. I want to eat ice cream just by seeing his attitude
shannon lewis
I usually go to this location and receive awesome misto shakes so I decided to switch it up. I ordered a Frozen Strawberry Lemonade because the picture looked like it would be delicious. When I received my frozen strawberry lemonade it was nothing but syrup and lemonade. I asked if this was normal and my response "I would not recommend strawberry; I would have recommended peach." The thing about recommendations is that they work best prior to completing the sale. After the young man stated that he stared at me with a blank look on his face with no attempt to resolve the solution. He than walked off as though I was not standing there confused by the advertisement picture. I end up throwing it in the trash and wasting my money. Not cool!
Krissi White
We have always loved Rita’s. I gave this review 4 stars however, because for two summers in a row now, it is rare that this location has chocolate ice, and we cannot go to the other location near us as it was closed down. My second favorite is the Swedish fish with vanilla custard, but my fiancé only eats the chocolate ice. We’ve stopped going because of this and either go to bmore licks, cup love or the snowball stand, but we tried again yesterday bc we were at ups, and again, no chocolate ice. I think it’ll be the last time we go to this location. If anyone from Rita’s is reading this review, please get the chocolate ice back and we will be there at least once a week.
Kristy Hiser
Wow went to get a hot fudge sundae today and it was more like a a tbs of hot fudge. I paid over 6.00 for the sundae I couldn’t believe how small and pathetic this Sundae was this is price gouging at its finest..snowballs for me the rest of the year do better Rita’s
Ripped Paperbag
Great customer service and great people to work for!
Stephanie B.
This review is for location at BWI only. I ordered a small custard with cherry topping. It only came with ONE cherry for $1.50. When I asked why there was only 1 cherry, the worker said that they were out! But she still charged me $1.50. She should've not charged me or offered me a different topping. I mentioned this to her and she just stared at me and said nothing so I left. The place is over priced as it is but to be charged $1.50 for a single cherry is ridiculous. I paid $9 for a small cup of custard in a bowl
Nicole Davis
Nicely done
Tom Yee
It's closed for the season ??
KYUNGGEUNE OH
I have been here once and was satisfied with the service and ice cream quality. There are not many chairs, but good place for kids in summer because it's right next to a playground.
If I could give zero stars I would. I walked up to the window and the employee was on the phone. He looked right at me but never came to take my order. I waited a little while longer, and he never said anything or helped. I was very disappointed as I left without a treat!
Nicole J.
Skip this location. Owner is rude to customers, they are out of just about everything and laugh about having nothing, doesn't take gift cards and they are priced a lot higher than all other Rita's. Lots of better places in the city.
Q6694IOnicoleh
Owner is rude and the location was out of ice cream and about 70% of water ice. The owner would also not accept a gift card. I do not recommend ??
Barbi B.
I absolutely love the combo of Italian ice and frozen custard! I got the gelati: cherry Italian ice and frozen vanilla custard with rainbow sprinkles. The custard is so thick and delicious and is perfect with the Italian ice! I know this isn't very Baltimorean of me but I definitely like these better than snowballs. Sue me! The Italian ice is more fine and goes down smoother. But that's just me. And when you're strolling through the inner harbor in July, it's kind of the perfect thing to have!
Shay Jay
I went to Canton today for a cool treat on a hot day and this location did not disappoint me. The ladies at the counter were very polite and friendly. My waffle bowl definitely hit the spot. Cannot wait to go back again ?
Friendly staff! Italian ice was amazing!
Atmosphere: 5
Food: 5
Service: 5
If I could give a zero review I would give it the helsdos are very delicious but the moment you arrive and they open the window omg how frustrating to see the girl Shayna with her bitter face and her bad attitude towards serving the fatal customer my nerves went away. I want to eat ice cream just by seeing his attitude
I usually go to this location and receive awesome misto shakes so I decided to switch it up. I ordered a Frozen Strawberry Lemonade because the picture looked like it would be delicious. When I received my frozen strawberry lemonade it was nothing but syrup and lemonade. I asked if this was normal and my response "I would not recommend strawberry; I would have recommended peach." The thing about recommendations is that they work best prior to completing the sale. After the young man stated that he stared at me with a blank look on his face with no attempt to resolve the solution. He than walked off as though I was not standing there confused by the advertisement picture. I end up throwing it in the trash and wasting my money. Not cool!
We have always loved Rita’s. I gave this review 4 stars however, because for two summers in a row now, it is rare that this location has chocolate ice, and we cannot go to the other location near us as it was closed down. My second favorite is the Swedish fish with vanilla custard, but my fiancé only eats the chocolate ice. We’ve stopped going because of this and either go to bmore licks, cup love or the snowball stand, but we tried again yesterday bc we were at ups, and again, no chocolate ice. I think it’ll be the last time we go to this location. If anyone from Rita’s is reading this review, please get the chocolate ice back and we will be there at least once a week.
Wow went to get a hot fudge sundae today and it was more like a a tbs of hot fudge. I paid over 6.00 for the sundae I couldn’t believe how small and pathetic this Sundae was this is price gouging at its finest..snowballs for me the rest of the year do better Rita’s
Great customer service and great people to work for!
This review is for location at BWI only. I ordered a small custard with cherry topping. It only came with ONE cherry for $1.50. When I asked why there was only 1 cherry, the worker said that they were out! But she still charged me $1.50. She should've not charged me or offered me a different topping. I mentioned this to her and she just stared at me and said nothing so I left. The place is over priced as it is but to be charged $1.50 for a single cherry is ridiculous. I paid $9 for a small cup of custard in a bowl
Nicely done
It's closed for the season ??
I have been here once and was satisfied with the service and ice cream quality. There are not many chairs, but good place for kids in summer because it's right next to a playground.
Restaurantji Recommends
If I could give zero stars I would. I walked up to the window and the employee was on the phone. He looked right at me but never came to take my order. I waited a little while longer, and he never said anything or helped. I was very disappointed as I left without a treat!
Skip this location. Owner is rude to customers, they are out of just about everything and laugh about having nothing, doesn't take gift cards and they are priced a lot higher than all other Rita's. Lots of better places in the city.
Owner is rude and the location was out of ice cream and about 70% of water ice. The owner would also not accept a gift card. I do not recommend ??
I absolutely love the combo of Italian ice and frozen custard! I got the gelati: cherry Italian ice and frozen vanilla custard with rainbow sprinkles. The custard is so thick and delicious and is perfect with the Italian ice! I know this isn't very Baltimorean of me but I definitely like these better than snowballs. Sue me! The Italian ice is more fine and goes down smoother. But that's just me. And when you're strolling through the inner harbor in July, it's kind of the perfect thing to have!
I went to Canton today for a cool treat on a hot day and this location did not disappoint me. The ladies at the counter were very polite and friendly. My waffle bowl definitely hit the spot. Cannot wait to go back again ?