Rita's Italian Ice & Frozen Custard

Friendly, fast service.

Atmosphere: 5

Food: 5

Service: 5

Awesome service, flavors and staff. Love the new location in Pikesville. You’ll also see them on site supporting many local events in the area for a great cause. By the way they’re open year round now if you have a winter sweet tooth.

Excellent experience as always Melody!!!

Atmosphere: 5

Food: 5

Service: 5

Not the full range of flavor options and nowhere to sit, but still delicious.

Atmosphere: 3

Food: 5

Service: 5

The service and the facility itself is clean and good yes. however, the flavors are completely watered down. None of them hold flavor at all if I refreeze them the lemon taste just like water not a bit of tart there at all I got a tropical punch flavor that was supposed to taste like Kool-Aid and it just tasted like candy, the cotton candy flavor that I received was completely watered down And when I refreeze it, it was rocksolid as if it was a significant amount of water included in the mixture. I used to work for Ritas, so I am aware of how much sugar and balance goes into the product.overall i’m just sad because its walking distance from my house(3 mins) i really would like to continue going but something does need to be done. Inflation is hurting all businesses i understand. BUT we are paying the prices so you have to accommodate.

Atmosphere: 5

Food: 1

Service: 5

Had the best experience here. Everyone needs to find out about this spot!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Strawberry & Cotton Candy Twist Custard

Every time I go it’s great service , the workers are always smiling and happy , love it there

Very good customer service and a great variety of flavors!! Servers are very nice and always smiling!

Atmosphere: 5

Food: 5

Service: 5

Best Rita’s store around the service is 10/10 I would come back!! The employee Melody was super nice and accepting?

Atmosphere: 5

Food: 5

Service: 5

Had the best experience here. Everyone needs to find out about this spot!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Strawberry & Cotton Candy Twist Custard

Be careful the people that work there are overcharging from the real price.

Yummy ? always mango gelatiThey are up the road from Reisterstown plaza on the left side before you get to Pikesville ✌?? great

Atmosphere: 5

Food: 5

Service: 5

This is the BEST Rita’s ever!!! Melanie is so sweet and helpful and offers such great customer service and amazing deals. I love coming here often and tasting their amazing ices and custard!!

Kid-friendliness: Very kid friendly

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Strawberry & Cotton Candy Twist Custard, Cherry Italian Ice

Rita's ice is awesome

I ordered 2 Gelato's: 1 watermelon and 1 cotton candy for the grand thats home sick. Leave the location and digging to the bottom because no ice cream on top and to my disappointment its just Italian ice. I loved it but wanted the ice cream. I should have known she was about to mess it up because the customers 2 people in front of me she only made 1 instead of 2 frozen drinks. She said I thought you said 1. Well now at work apologized to the grand and and now I owe him his Gelato. Next time I will keep repeating so it won't be wrong.

All Rita’s are not the same, but this one is top notch. Friendly service, delicious Italian ice!