Naya took special care explaining and making the sundaes ordered by the lady in front of me and for myself. She made sure we both got exactly what we wanted and I was shocked by the level of customer service. Great job!
kerri sox
I was so excited to find a Rita’s and stopped by for a treat. It was 6:25pm. Two workers were sitting in the back doorway looking at their phones. One of them came to the counter and said they were no longer serving custard because they were starting to close up for the day.
After I left, I noticed that closing time is 9pm. This is unacceptable to me and worth a one star rating. I hope the manager sees this and fixes the problem. If you are open until 9, you should be serving until 9.
Atmosphere: 1
Food: 1
Service: 1
Jade Hall
They have good service.
Atmosphere: 5
Food: 5
Service: 5
Rediscover Your MUSIC
Naya is amazing!!! She was so patient with my family as we oscillated between what flavors, toppings, and sizes we wanted. Her smile never dimmed and her personality remained upbeat. She is a gift to Rita’s ?
Atmosphere: 5
Food: 5
Service: 5
Jennifer Plourde
Michelle and Nyah were excellent company representatives. So friendly and polite! Thank you for a great experience
Atmosphere: 5
Food: 5
Service: 5
Tiffany McLean
Excellent product, excellent service with all smiles!
Atmosphere: 5
Food: 5
Service: 5
Kate
The ice cream is delicious but the service is even better. Angelo was absolutely amazing. What a breath of fresh air.
Food: 5
Service: 5
CS Houston
Von - took great care of us! We love Rita’s, we’ll be back.
Kid-friendliness: Great, options for kids including sprinkles - a crowd pleaser.
Atmosphere: 5
Food: 5
Service: 5
Nicole Busch
Very reasonably priced for the airport with very pleasant staff. Vaun (not sure on spelling!) was friendly and efficient. Nice break during travel!
Atmosphere: 5
Food: 5
Service: 5
Taylor Crockett
Von and Makayla are the sweetest employees i’ve met in this airport, they were very helpful with suggestions on what to get and are overall friendly and chill people.
Von and Makayle run the place like a tight ship, switching positions to keep up with customers. Great job guys!
Atmosphere: 5
Food: 5
Service: 5
Michael
Von and makayla were the most amazing people ever!
Atmosphere: 5
Food: 5
Service: 5
Stormie
Elon,Angelo and Michelle are the GOATS! PERIOD! They have exceptional customer service skills. They went above and beyond to make sure I was not only satisfied with my drink, but that I loved it. They greeted me with friendly smiles and enchanting personalities. The only thing better was the frozen coffee. If you find yourself at BWI, do yourself a favor and stop here, you won't regret it!
Atmosphere: 5
Food: 5
Service: 5
Stormie G
Elon,Angelo and Michelle are the GOATS! PERIOD! They have exceptional customer service skills. They went above and beyond to make sure I was not only satisfied with my drink, but that I loved it. They greeted me with friendly smiles and enchanting personalities. The only thing better was the frozen coffee. If you find yourself at BWI, do yourself a favor and stop here, you won't regret it!
Atmosphere: 5
Food: 5
Service: 5
lakina siimpson
Michelle wS AMAZING!!! Angelo was phenomenal!!! Great service to start off my vacation!! Appreciate the customer service!!
Naya took special care explaining and making the sundaes ordered by the lady in front of me and for myself. She made sure we both got exactly what we wanted and I was shocked by the level of customer service. Great job!
I was so excited to find a Rita’s and stopped by for a treat. It was 6:25pm. Two workers were sitting in the back doorway looking at their phones. One of them came to the counter and said they were no longer serving custard because they were starting to close up for the day.
After I left, I noticed that closing time is 9pm. This is unacceptable to me and worth a one star rating. I hope the manager sees this and fixes the problem. If you are open until 9, you should be serving until 9.
Atmosphere: 1
Food: 1
Service: 1
They have good service.
Atmosphere: 5
Food: 5
Service: 5
Naya is amazing!!! She was so patient with my family as we oscillated between what flavors, toppings, and sizes we wanted. Her smile never dimmed and her personality remained upbeat. She is a gift to Rita’s ?
Atmosphere: 5
Food: 5
Service: 5
Michelle and Nyah were excellent company representatives. So friendly and polite! Thank you for a great experience
Atmosphere: 5
Food: 5
Service: 5
Excellent product, excellent service with all smiles!
Atmosphere: 5
Food: 5
Service: 5
The ice cream is delicious but the service is even better. Angelo was absolutely amazing. What a breath of fresh air.
Food: 5
Service: 5
Von - took great care of us! We love Rita’s, we’ll be back.
Kid-friendliness: Great, options for kids including sprinkles - a crowd pleaser.
Atmosphere: 5
Food: 5
Service: 5
Very reasonably priced for the airport with very pleasant staff. Vaun (not sure on spelling!) was friendly and efficient. Nice break during travel!
Atmosphere: 5
Food: 5
Service: 5
Von and Makayla are the sweetest employees i’ve met in this airport, they were very helpful with suggestions on what to get and are overall friendly and chill people.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Von and Makayle run the place like a tight ship, switching positions to keep up with customers. Great job guys!
Atmosphere: 5
Food: 5
Service: 5
Von and makayla were the most amazing people ever!
Atmosphere: 5
Food: 5
Service: 5
Elon,Angelo and Michelle are the GOATS! PERIOD! They have exceptional customer service skills. They went above and beyond to make sure I was not only satisfied with my drink, but that I loved it. They greeted me with friendly smiles and enchanting personalities. The only thing better was the frozen coffee. If you find yourself at BWI, do yourself a favor and stop here, you won't regret it!
Atmosphere: 5
Food: 5
Service: 5
Elon,Angelo and Michelle are the GOATS! PERIOD! They have exceptional customer service skills. They went above and beyond to make sure I was not only satisfied with my drink, but that I loved it. They greeted me with friendly smiles and enchanting personalities. The only thing better was the frozen coffee. If you find yourself at BWI, do yourself a favor and stop here, you won't regret it!
Atmosphere: 5
Food: 5
Service: 5
Michelle wS AMAZING!!! Angelo was phenomenal!!! Great service to start off my vacation!! Appreciate the customer service!!
Atmosphere: 5
Food: 5
Service: 5
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