Simply Sip Tea (Entrance at Eastern Ave)

Really wanted to try this place since I always walk past it but when I walked inside I was met with rudeness and the person working was so short with me I just walked out after asking two questions. I get it everyone has bad days, but as someone who has an allergy I do have one or two questions that I need to ask. Sorry that I inconvenienced you. ??‍♀️

A good place to go for a drink. Try coconut mango bliss~

Atmosphere: 5

Food: 5

Service: 5

Unfriendly service. I just gave you $26 for two drinks and not a thanks, a hello, or anything. Sullen Attitude. If you don’t enjoy running this business or being customer friendly or providing good service then shut this business down and do something else. ?

Update:
I appreciate the owner responding to my review. I always go out of my way to give my business to the small businesses in town. Corporate owned versus small business? Small business always my favorite. It was unfortunate that day we were there at your store.

We enter the store and not a hello at all or a smile.
The menu was very extensive with a lot of options and was frankly confusing. But it was okay we could deal with it. Our first issue was this and I was not even mad but perplexed with the clerk's nonchalant attitude. I ordered a drink with certain flavorings and requested for only 30% ice. The clerk simply blurted "it's a slush". I didn't get it and got even more confused and then selected another drink and ran into a similar issue. Little did I realize that "duh, slush is iced drink anyway".

No, we had a long day visiting the city and were not and tired. We wanted a bubble tea but again, the menu was confusing. We wanted a bubble tea with 30% ice. But your clerk's curt responses without being helpful was making the whole experience bad.

She could have stated..."this is a slush drink which is made of ice so we cannot really reduce the ice in it to 30%. Are you sure you wanted this drink or something else?". She could have started a dialogue and a conversation.

Now in the process she rang up 3 drinks and made 3 drinks when there were only two of us there. Alarms bells should have rung with the clerk. "Why three drinks when only two are here? These guys must be confused. Let me start again, ask questions and make sure I got this correct."

something to that effect. With her tone and indifference I then finally lost it with her.

Again, thank you for your response and hope this feedback helps.

Atmosphere: 2

Food: 3

Service: 1

Great Boba tea here

Atmosphere: 5

Food: 5

Service: 5

Very friendly and gave us extra as well. Really sweet workers.

Atmosphere: 5

Food: 5

Service: 5

Went there with some friends and we all ordered the same thing (mango coconut) but all of ours tasted different. Mine tasted nothing of mango, just watery taste, so I asked them to remake it. The server was very rude about it and then finally remade it but used her dirty hands which she had been using to deal with a nosebleed and used her unwashed nose blood hands to handle all the equipment. When she finally made it, she handed me the beverages rudely and proceeded to say bad things about us to the other servers. Will not return or recommend anyone go here.

Atmosphere: 1

Food: 1

Service: 1

Very small hole in the wall place! There's not a whole lot of space to stay inside, on street parking only. Walking distance from Little Italy! The customer service was lovely and I did like the decor. My drink came out very fast and it was so good, it was exactly what I wanted!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Coconut Mango Bliss

I ordered Coconut Mango bliss and there is not description on menu of what it contains. So you would think that it would not have anything but coconut mango. I took a sip and was overpowered by grapefruit. There was absolutely nothing coconut or mango about this drink. I spoke to the manager and she gave me the impression that it was my fault for not noticing the hidden grapefruit in the picture. There was no understanding that this could have been bad for anyone highly allergic. I think there needs to be better descriptions to ensure that no one gets hurt. I would also recommend checking the recipe for that drink as it was pure grapefruit, tapioca and nothing more. This was a not good experience for me since I dislike grapefruit. Please ask what is in

Atmosphere: 3

Food: 1

Service: 1

Terrible customer service. Couldn't think clearly to order. I asked a question and the response was "I don't know what you're talking about". Ugh! Drinks were okay.

Atmosphere: 1

Food: 3

Service: 1

Didn’t have good experience with costumer service. I Agree with other comments. Boba wasn’t that soft, drink was good. Did I give tip? Yes, but mostly out of fear.

Atmosphere: 2

Food: 3

Service: 1

Nice guy and good boba

Atmosphere: 5

Food: 5

Service: 5

Baristas/staff were awesome and the drinks were great!

Atmosphere: 5

Food: 5

Service: 5

Thai milk tea was bitter and nasty, she put 4 pieces of boba in my cup 0/10 won’t

Atmosphere: 4

Food: 1

Service: 4

They must put tamper proof seals on delivery orders. This should really be a requirement for all food service deliveries.

I really enjoyed the boba here.

Atmosphere: 5

Food: 5

Service: 5