Simply Sip Tea (Entrance at Eastern Ave)

I really hope this place would do better with their drinks and service. The coconut mango drink with boba I went in for was around 7.50 and about $8 after taxes. I went in for a sip thinking it was boba, but was what I think to be these coconut gel balls. It was disgusting. I tried a second time to make sure, and eventually spit it in my napkin. The staff in there need to make sure their drinks actually taste good, and do a sample tasting to be up to date. I couldn’t even really get to the mango part because the disgustingness was in the way. I hope they go back to the drawing board with certain ingredients especially for premium drinks. The server could be better customer service wise with having a more lively demeanor. I wanted to visit this place for a minute after passing on Eastern Ave which made this a bummer. Please review your drink quality especially for price point, and hope you improve. Thanks.

Terrible costumer service-I didn’t get what I ordered and then I mention it and no one acknowledged it the two ladies running service didn’t care and they were so loud and smashing appliances and being obnoxious..

The golden pineapple was alright, however the staff is rude and the service was unpleasant.

decent drinks but dont know when the service became so ass… literally so unwarranted.

Ordered the sunrise peach splash because it was labeled vegan (can’t have dairy) only to get it and find out it has a milk cap.

Consistently the best mango sago (coconut mango bliss) in Baltimore

Have always ordered the Taro boba tea and have loved it!

It's tiny and dingy BUT don't let it fool you- the drinks were surprisingly good. We got the Supreme fruit tea & coconut Mango bliss and normally these type of drinks tend to be overly sweet but it was perfect.

Service was good and fast. Highly recommend!

Nice chicks!! Sweet :)

Pretty delicious. Nice small place. Quick service. See you soon. Free street parking.

I want to try something new, but the coconut mango bliss with boba is so good.

Really wanted to try this place since I always walk past it but when I walked inside I was met with rudeness and the person working was so short with me I just walked out after asking two questions. I get it everyone has bad days, but as someone who has an allergy I do have one or two questions that I need to ask. Sorry that I inconvenienced you. ??‍♀️

A good place to go for a drink. Try coconut mango bliss~

Atmosphere: 5

Food: 5

Service: 5

Unfriendly service. I just gave you $26 for two drinks and not a thanks, a hello, or anything. Sullen Attitude. If you don’t enjoy running this business or being customer friendly or providing good service then shut this business down and do something else. ?

Update:
I appreciate the owner responding to my review. I always go out of my way to give my business to the small businesses in town. Corporate owned versus small business? Small business always my favorite. It was unfortunate that day we were there at your store.

We enter the store and not a hello at all or a smile.
The menu was very extensive with a lot of options and was frankly confusing. But it was okay we could deal with it. Our first issue was this and I was not even mad but perplexed with the clerk's nonchalant attitude. I ordered a drink with certain flavorings and requested for only 30% ice. The clerk simply blurted "it's a slush". I didn't get it and got even more confused and then selected another drink and ran into a similar issue. Little did I realize that "duh, slush is iced drink anyway".

No, we had a long day visiting the city and were not and tired. We wanted a bubble tea but again, the menu was confusing. We wanted a bubble tea with 30% ice. But your clerk's curt responses without being helpful was making the whole experience bad.

She could have stated..."this is a slush drink which is made of ice so we cannot really reduce the ice in it to 30%. Are you sure you wanted this drink or something else?". She could have started a dialogue and a conversation.

Now in the process she rang up 3 drinks and made 3 drinks when there were only two of us there. Alarms bells should have rung with the clerk. "Why three drinks when only two are here? These guys must be confused. Let me start again, ask questions and make sure I got this correct."

something to that effect. With her tone and indifference I then finally lost it with her.

Again, thank you for your response and hope this feedback helps.

Atmosphere: 2

Food: 3

Service: 1

Great Boba tea here

Atmosphere: 5

Food: 5

Service: 5