Starbucks
250 W Pratt St, Baltimore
(410) 528-5417
Recent Reviews
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This is by far one of the best Starbucks in Baltimore. Polite, fast and great vibes.
Atmosphere: 5
Food: 5
Service: 5
Bad service
This entire crew is amazing. No matter the time of day. I visit almost every day and the staff is second to none. Almost get Country Club service in a Starbucks. Gia and Chantelle makes me feel like I have some Starbucks nieces who never give me a discount lol.
Atmosphere: 5
Food: 5
Service: 5
Best caramel frappe I’ve had from Starbucks
Slow slow slow slow! Be prepared to wait 5-10 minutes for anything. And that was while the cafe was empty!
Atmosphere: 1
Food: 3
Service: 1
Absolutely a perfect experience and kind staff there! I drunk a great hot oatmilk chocolat and mentioned I’d loved and wished to drink that again in another Starbucks while in NYC; the girl in the front desk proactively and kindly wrote it down in a paper the drink in order to make it easy for me to ask it the next time; also the blueberry muffin was delicious as never before. Perfect for a -9 Celsius degrees in Baltimore. I appreciate and definitely recommend this place!
Atmosphere: 5
Food: 5
Service: 5
The staff is rude, lazy and their coffee is of very poor quality.
Atmosphere: 3
Food: 1
Service: 1
All the outlets have been taken out? How are people supposed to charge their devices while doing work? That's like the whole point of a starbucks.
The a.m. shift, young lady with the fake blonde hair, walked in, passed a extended line of customers; to thr bathroom(15mins) to fluff her hair n make-up. Another 15 mins on the other side of the counter, in the rear. And finally appear to assist with customers. That's how long I waited. Deduct 30 mins from pay.
Atmosphere: 4
Food: 5
Service: 2
It’s a pretty large place with plenty of tables but mostly they’re taken up by homeless people with cargo loads of their stuff. Pretty dirty and smelly inside. The service is BAD. I’d ordered a venti Iced Pecan Crunch Oatmilk Latte which surely has foam on TOP. However my drink had no foam and I asked the server who categorically told me the foam is “at the bottom”. Have you ever seen foam at the vase while washing dishes/doing laundry for handwashed clothes or on coffee? Defies basic principles of physics duh! And Starbucks surely does show images of this drink with foam on the top. Worker was rude, incompetent and just daft. Starbucks should train them better.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Easy,nice,fast
Parking: U can find it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Butter Croissant
50 minutes wait time for a bagel
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Bagel with Cream Cheese
On my way to work on 9/5/24 about 7:45 am, I stopped to grab some breakfast. After my purchase, I needed to use the restroom. It wasn’t available for a few minutes and then when it opened a young man emerged from the bathroom to request toilet paper. He did not want me to go in bcs he had business to complete. We asked the young lady at the counter. She was irritated and told us she was on the counter side and we had to ask the cashier side bcs she had nothing to do with it. I said, Dyou have napkins? We need something now… she said she was only a server and she called to the other end who called to someone else. Meanwhile she kept serving, cashier kept going, and the guy who needed the toilet paper, and me to use the restroom waited. :-). I left after about 7 mins. He was still waiting. Stuff happens but it really was Terrible that there was no plan in place that we had to wait to get toilet paper bcs there was no place in the restroom that extra paper was stacked, no counter in Starbucks that napkins were stacked or showed to us, we and everyone too busy for the human element. That completely floored me and cancelled all the good looks, nice presentation and food. This store needs to fix this issue.
Vegetarian options: Impossible Sandwich
Atmosphere: 5
Food: 4
Service: 1
I forgot my bag on a table, I remembered that I forgot it after an hour of driving. My daughter called to tell them that we forgot a bag, she told us that there was no bag. Right after, she called us back to tell us that they found it. I thank first the lady who called us and also all the staff for their honesty and professionalism
Fast Friendly
Atmosphere: 5
Food: 5
Service: 5
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