I visited Starbucks two days in a row, consuming like any other customer and working on site. When I needed to use the restroom, I found a maintenance sign on the door and a staff-only restroom across from it. When I asked to use the restroom, they boldly told me to go to the market across the street! The next day, the same issue persisted. To my surprise, employees freely used the supposedly out-of-order restrooms while disregarding customers. I pointed out the disrespect, and the staff member dismissively apologized, saying 'sorry.'"
Service: 1
goldeins
literally ordered an iced doppio espresso with less ice, I received basically a cup of ice and was told by a girl with blue hair that it couldn’t be remade with less ice??? When it literally says less ice on the ticket, I guess common sense isn’t so common at this location.
Service: 1
Ashley Lightner
The staff is always pleasant. Thx Aja and the team
Atmosphere: 5
Food: 5
Service: 5
Nikki Tbo
Very nice people
Isaac Pendleton
keilɘ was awesome ?
Atmosphere: 5
Food: 5
Service: 5
Maria M
Starbucks app allowed me to place an order on Sunday 7/21 5:40am and stated order would be ready around 5:44am. Pulled up to the store which was doors locked, lights off, and closed. One I should have never been able to place the order, but also the store hours state opening at 6am which I waited and store was still closed at 6:20am. I hope I get a refund.
Sally LP
Cute Starbucks. Easy access walk up window if you’re in the neighborhood
Atmosphere: 5
Food: 5
Service: 5
Princess Diamonds
I am a tourist from Pennsylvania and I was in the area and wanted to get something to drink. After I placed my order the employee informed me they could not accept my $50 bill because it was too large. Firstly there should have been a sign on the door and second I don’t understand why my cash could have not been accepted. A $50 bill is not that large especially considering this Starbucks was in a super busy location. I guess I’m the only one in the area who uses cash money.
Atmosphere: 1
Food: 1
Service: 1
Sage Magness-Hill
Louder than most Starbs but I think it might have been the time of day I was there.
Atmosphere: 4
Food: 5
Service: 5
raymundo Ovalle
Bad customer services Bad actitud I visit today and I never come back again
I truly LOVE coming to this Starbucks. One of my favorites if not the only one since moving here. The interactions with staff have been nothing short of great. They give great recommendations on drinks if you are indecisive on what to drink too! Only downside is that the bathroom is occasionally down due to people being rude and nasty.
Atmosphere: 5
Food: 5
Service: 5
adonis fly
Clean Friendly Fast Reliable Highly recommended
Atmosphere: 5
Food: 5
Service: 5
Mike Trahey
I just had tea and it was good
Atmosphere: 5
Service: 4
Gerald
This Starbucks located on the corner of Broadway & Alicinnia which I've visited @ least 8 times within the last 2 months is a good place to go get warm when its cold outside while drinking one of there hot beverages, and this Starbucks is also a good place to go to, to cool down when it's hot outside while having one of there many cold drinks you can choose from, it's also a good place because its in a good, safe area, its always clean, neatly designed, the music IF it's on, is playing low and not unprofessionally loud and annoying,,, remember people, Starbucks is a relaxing business, not a night club, Yet, the only thing that is Not good is the staff, WHY BECAUSE these kids are better than good, there (Great), hospitable, quick with your order, polite, and YES, good as well, ESPECIALLY, EL and Denim,,,,Keep making our day,,,,,and Gracia's for making many people like me happy,,,Gerald ?? Baltimore md
Atmosphere: 5
Food: 5
Service: 5
Thom Price
Matteo Lane is so spot on with Starbucks baristas. This place was running like a top! He even gave me an upgrade of Emperor's Clouds & Mist and brought it out to my table. So sweet! Only 4 stars because I am not a fan of corporate cafés.
I visited Starbucks two days in a row, consuming like any other customer and working on site. When I needed to use the restroom, I found a maintenance sign on the door and a staff-only restroom across from it. When I asked to use the restroom, they boldly told me to go to the market across the street!
The next day, the same issue persisted. To my surprise, employees freely used the supposedly out-of-order restrooms while disregarding customers. I pointed out the disrespect, and the staff member dismissively apologized, saying 'sorry.'"
Service: 1
literally ordered an iced doppio espresso with less ice, I received basically a cup of ice and was told by a girl with blue hair that it couldn’t be remade with less ice??? When it literally says less ice on the ticket, I guess common sense isn’t so common at this location.
Service: 1
The staff is always pleasant. Thx Aja and the team
Atmosphere: 5
Food: 5
Service: 5
Very nice people
keilɘ was awesome ?
Atmosphere: 5
Food: 5
Service: 5
Starbucks app allowed me to place an order on Sunday 7/21 5:40am and stated order would be ready around 5:44am. Pulled up to the store which was doors locked, lights off, and closed. One I should have never been able to place the order, but also the store hours state opening at 6am which I waited and store was still closed at 6:20am. I hope I get a refund.
Cute Starbucks. Easy access walk up window if you’re in the neighborhood
Atmosphere: 5
Food: 5
Service: 5
I am a tourist from Pennsylvania and I was in the area and wanted to get something to drink. After I placed my order the employee informed me they could not accept my $50 bill because it was too large. Firstly there should have been a sign on the door and second I don’t understand why my cash could have not been accepted. A $50 bill is not that large especially considering this Starbucks was in a super busy location. I guess I’m the only one in the area who uses cash money.
Atmosphere: 1
Food: 1
Service: 1
Louder than most Starbs but I think it might have been the time of day I was there.
Atmosphere: 4
Food: 5
Service: 5
Bad customer services
Bad actitud
I visit today and I never come back again
Restaurantji Recommends
I truly LOVE coming to this Starbucks. One of my favorites if not the only one since moving here. The interactions with staff have been nothing short of great. They give great recommendations on drinks if you are indecisive on what to drink too! Only downside is that the bathroom is occasionally down due to people being rude and nasty.
Atmosphere: 5
Food: 5
Service: 5
Clean Friendly Fast Reliable Highly recommended
Atmosphere: 5
Food: 5
Service: 5
I just had tea and it was good
Atmosphere: 5
Service: 4
This Starbucks located on the corner of Broadway & Alicinnia which I've visited @ least 8 times within the last 2 months is a good place to go get warm when its cold outside while drinking one of there hot beverages, and this Starbucks is also a good place to go to, to cool down when it's hot outside while having one of there many cold drinks you can choose from, it's also a good place because its in a good, safe area, its always clean, neatly designed, the music IF it's on, is playing low and not unprofessionally loud and annoying,,, remember people, Starbucks is a relaxing business, not a night club, Yet, the only thing that is Not good is the staff, WHY BECAUSE these kids are better than good, there (Great), hospitable, quick with your order, polite, and YES, good as well, ESPECIALLY, EL and Denim,,,,Keep making our day,,,,,and Gracia's for making many people like me happy,,,Gerald ?? Baltimore md
Atmosphere: 5
Food: 5
Service: 5
Matteo Lane is so spot on with Starbucks baristas. This place was running like a top! He even gave me an upgrade of Emperor's Clouds & Mist and brought it out to my table. So sweet! Only 4 stars because I am not a fan of corporate cafés.
Atmosphere: 4
Food: 4
Service: 5
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