Sutton Sandwich Shop

Food isn’t worth the price and the lady is rude

Atmosphere: 1

Food: 1

Service: 1

Love these folks! They've been my go-to in the Bolton Hill area since 2009 :)

Food: 5

Service: 5

I came and got food from his place today. When I bit into my sandwich it had hair in it. I tried to pull the hair out once I realize, but the hair was so long, and I thought it was from my head, but it was deep in the sandwich, and also this place is so freaking high for me to have hair my food acceptable seriously I spent over 30 dollars on a sandwich and a fry and two snacks very unacceptable

Atmosphere: 1

Food: 1

Service: 1

I came and got food from his place today. When I bit into my sandwich it had hair in it. I tried to pull the hair out once I realize, but the hair was so long, and I thought it was from my head, but it was deep in the sandwich, and also this place is so freaking high for me to have hair my food acceptable seriously I spent over 30 dollars on a sandwich and a fry and two snacks very unacceptable

Atmosphere: 1

Food: 1

Service: 1

The food was excellent. The owners are amazing!

A family run small restaurant. Food is just okay, kind of home cooked / home warmed out of the fridge ?.Little bit expensive for the quality/quantity you get.They do have nice indoor plants ? (just for interior decoration, not for sale)

Atmosphere: 4

Food: 3

Service: 2

Incredible turkey

Atmosphere: 5

Food: 5

Service: 5

It's a wonderful sandwich shop to visit the prices are moderate in the food the food is so good my favorite do the cheeseburger on the bun mayonnaise extra fried onions well done.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger

The woman that "runs" this place is horrible - she has a bad attitude any time you call her out on her mess. She's dishonest & mean. She literally steals money from customers - will lie at the drop of a hat and accuse customers of giving her LESS than what they have really given her. For example: she'll say someone gave her $5.00 if they really gave her $20!!! Her prices change constantly even when you order the same thing daily. One day a cheeseburger, fries & drink is $13.00 and the next it jumps up to as much as $17.00. When you question her, she gets in "Hateful Defense" mode and starts yelling at you, calling you a liar, etc.I have several co-workers who have experienced similar issues with her - some worst than I. I hope they will post their issues with her on here one day.

Very good pancakes.

gave me undercooked frozen veggie patty and is lowkey racist

gave me undercooked frozen veggie patty and is lowkey racist

Great breakfast and wonderful houseplants!

Moldy bread and expired drinks, not to mention over priced and bad customer service.

Atmosphere: 1

Food: 1

Service: 1

So this happened to my friend today 10/26/2021 at Sutton Sandwich Shop, 1111 Park Ave Unit G3 Baltimore, MD 21201. He went in and ordered a breakfast sandwich and requested Mayo and tomato to be added to his sandwich. The woman behind the counter immediately dismissed him as she simply did not want to add Mayo and tomato to his order. She repeatedly tells him it’s not on the menu and to go to another store. He continues to try and understand why the woman won’t give him what he’s requesting while she gets more and more rude.Finally, she yells at him that she will no longer talk to him and proceeds to ignore him and it looks like my friend isn't the only customer receiving rudeness for customer service according to the other recent reviews on Google. Smh