I've walked in on two separate occasions with totally different staff working and both times I left without food. The service is just bad plain and simple. Keep your money in your wallet. It's a win-win for you. At the end of the day you're not paying for shitty food and shitty service.
Service: 1
Melachi B
Best fast service from the tall skinny boy very respectful
LikeMike
I don’t usually leave reviews like this, but I felt compelled to share my experience. I stopped by Taco Bell to grab a drink, knowing they open at 9 AM. When I pulled into the drive-thru at 9:05, I saw a gentleman cleaning, so I assumed they were open. After waiting for a bit with no response, I asked him if they were open, and he said yes and told me to go inside.
When I walked in (the doors were unlocked), the cashier—who was very nice—told me that no one had come in yet to start opening. I mentioned I just wanted a drink, and she explained that the manager hadn’t unlocked anything yet but that I was welcome to wait. I had time to kill, so I didn’t mind.
A little while later, the manager finally arrived, but instead of a simple greeting, she immediately snapped, “Can I help you?” I politely responded that I was just waiting for a drink. She curtly replied, “We’re not open yet.” I said that was fine and asked if I could wait, but she ignored me and walked away.
A few minutes later, the gentleman who had been outside approached me and said, “The manager says you have to leave, or we’re calling the cops.” At this point, it was already 9:30 AM—the store should have been open. Confused, I asked what was going on, but he just repeated that the manager wanted me to leave.
The situation could have been handled much better. A simple, “Hey, we’re running late today, do you mind coming back in a bit?” would have been completely fine. Instead, I was threatened for no reason. Because of this experience, I won’t be coming back.
Atmosphere: 1
Service: 1
Nicholas Pensyl
Bottom line Don't Go Here Worst Service Ever i Would of rather Dealt with Mcdonlads Service
Kid-friendliness: No friendliness at all
Recommended dishes: Quesadilla, Mexican Pizza
Mark Hill
Girl Attitude was crazy 😧
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Lots of Lettuce
Crystal Whitehead
My experience was horrible. When I walked in, there were two people at the counter waiting for their food, and there was a family sitting down. So I went to the kiosk to order my food. I spent $52.00 dollars & my time stamp on my receipt was 11:16 a.m. There were two employees in the store. I sat for about ten minutes and then realized it was only one employee working behind the counter,his main focus was the drive thur. I understand that's the priority. However, there is something called multitasking. He could've made a taco or two in-between the drive-thru orders, but that's too much like right. He simply annoyed the lobby. An employee came over from KFC to assist. The young man was very efficient, but after he left, the service went to hell. Two Taco Bell employees came in within a few minutes of each other and once again back to square one, pushing out drive-thru orders. The last part of my order was nacho fries, which took over 15 minutes. I didn't leave until 12 p.m. I will not be back! Yes, the location is close to my home, but I will drive out of my way to avoid this place. There is no excuse not to communicate, a simple "I'm by my self," you may have to wait or there another location on such & such street. Geez, say something.
Service: 1
JITTA BUG
Poor customer service and they messed up my food order and didn’t want to correct it.. telling me about food cost and they can’t throw food away.. Will not return!!
Atmosphere: 1
Food: 1
Service: 1
Shenikka Charles
I did not receive the correct order! Order 3 meals and only receive half of one order. The food looks old and cold. I will be calling the health department.
Atmosphere: 1
Food: 1
Service: 1
shawnette Darden
I stood at the counter over 10 minutes alone no other customers. No one offered to help me. I could only order by kiosk. Painful for me to do. NO MORE TACO BELL.
Atmosphere: 1
Food: 1
Service: 1
Rudy O'Neal
The ladies in the drive-thru had excellent customer service.
It was fine. I had a pleasant experience. And felt comfortable.
Kendra Taylor
I walked into this establishment and was not greeted by anyone. Everyone saw me but were pretending to be too busy. I waited for 10 minutes before someone walked to the register to grab something then walked away. I asked was anyone there to assist customers. The guy behind the counter pointed to the kiosk. I would never spend another dime here. Horrible customer service. Management needs to provide training.
Atmosphere: 1
Service: 1
Kendra Anderson
I walked into this establishment and was not greeted by anyone. Everyone saw me but were pretending to be too busy. I waited for 10 minutes before someone walked to the register to grab something then walked away. I asked was anyone there to assist customers. The guy behind the counter pointed to the kiosk. I would never spend another dime here. Horrible customer service. Management needs to provide training.
Atmosphere: 1
Service: 1
Janice West
Slow service. People sitting and standing waiting and waiting.Drink refills extremely slow. Server dumped drinks and made more and kept wiping spills on back counter. Slow,slow.
Parking: Parking on Taco Bell 's lot at a shopping center.
I've walked in on two separate occasions with totally different staff working and both times I left without food. The service is just bad plain and simple. Keep your money in your wallet. It's a win-win for you. At the end of the day you're not paying for shitty food and shitty service.
Service: 1
Best fast service from the tall skinny boy very respectful
I don’t usually leave reviews like this, but I felt compelled to share my experience. I stopped by Taco Bell to grab a drink, knowing they open at 9 AM. When I pulled into the drive-thru at 9:05, I saw a gentleman cleaning, so I assumed they were open. After waiting for a bit with no response, I asked him if they were open, and he said yes and told me to go inside.
When I walked in (the doors were unlocked), the cashier—who was very nice—told me that no one had come in yet to start opening. I mentioned I just wanted a drink, and she explained that the manager hadn’t unlocked anything yet but that I was welcome to wait. I had time to kill, so I didn’t mind.
A little while later, the manager finally arrived, but instead of a simple greeting, she immediately snapped, “Can I help you?” I politely responded that I was just waiting for a drink. She curtly replied, “We’re not open yet.” I said that was fine and asked if I could wait, but she ignored me and walked away.
A few minutes later, the gentleman who had been outside approached me and said, “The manager says you have to leave, or we’re calling the cops.” At this point, it was already 9:30 AM—the store should have been open. Confused, I asked what was going on, but he just repeated that the manager wanted me to leave.
The situation could have been handled much better. A simple, “Hey, we’re running late today, do you mind coming back in a bit?” would have been completely fine. Instead, I was threatened for no reason. Because of this experience, I won’t be coming back.
Atmosphere: 1
Service: 1
Bottom line Don't Go Here Worst Service Ever i Would of rather Dealt with Mcdonlads Service
Kid-friendliness: No friendliness at all
Recommended dishes: Quesadilla, Mexican Pizza
Girl Attitude was crazy 😧
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Lots of Lettuce
My experience was horrible. When I walked in, there were two people at the counter waiting for their food, and there was a family sitting down. So I went to the kiosk to order my food. I spent $52.00 dollars & my time stamp on my receipt was 11:16 a.m. There were two employees in the store. I sat for about ten minutes and then realized it was only one employee working behind the counter,his main focus was the drive thur. I understand that's the priority. However, there is something called multitasking. He could've made a taco or two in-between the drive-thru orders, but that's too much like right. He simply annoyed the lobby. An employee came over from KFC to assist. The young man was very efficient, but after he left, the service went to hell. Two Taco Bell employees came in within a few minutes of each other and once again back to square one, pushing out drive-thru orders. The last part of my order was nacho fries, which took over 15 minutes. I didn't leave until 12 p.m. I will not be back! Yes, the location is close to my home, but I will drive out of my way to avoid this place. There is no excuse not to communicate, a simple "I'm by my self," you may have to wait or there another location on such & such street. Geez, say something.
Service: 1
Poor customer service and they messed up my food order and didn’t want to correct it.. telling me about food cost and they can’t throw food away.. Will not return!!
Atmosphere: 1
Food: 1
Service: 1
I did not receive the correct order! Order 3 meals and only receive half of one order. The food looks old and cold. I will be calling the health department.
Atmosphere: 1
Food: 1
Service: 1
I stood at the counter over 10 minutes alone no other customers. No one offered to help me. I could only order by kiosk. Painful for me to do. NO MORE TACO BELL.
Atmosphere: 1
Food: 1
Service: 1
The ladies in the drive-thru had excellent customer service.
Service: 5
Restaurantji Recommends
It was fine. I had a pleasant experience. And felt comfortable.
I walked into this establishment and was not greeted by anyone. Everyone saw me but were pretending to be too busy. I waited for 10 minutes before someone walked to the register to grab something then walked away. I asked was anyone there to assist customers. The guy behind the counter pointed to the kiosk. I would never spend another dime here. Horrible customer service. Management needs to provide training.
Atmosphere: 1
Service: 1
I walked into this establishment and was not greeted by anyone. Everyone saw me but were pretending to be too busy. I waited for 10 minutes before someone walked to the register to grab something then walked away. I asked was anyone there to assist customers. The guy behind the counter pointed to the kiosk. I would never spend another dime here. Horrible customer service. Management needs to provide training.
Atmosphere: 1
Service: 1
Slow service. People sitting and standing waiting and waiting.Drink refills extremely slow. Server dumped drinks and made more and kept wiping spills on back counter. Slow,slow.
Parking: Parking on Taco Bell 's lot at a shopping center.
Atmosphere: 3
Food: 4
Service: 3
Great Service and Product
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