The Cheesecake Factory
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About Cheesecake Factory
Cheesecake Factory Reviews
Just left there and wasn't impressed at all. The waitress and servers were more concerned about a rat that was outside than our order. We were there for an hour without our food order and were treated like we didn't even exist. Terrible service and will never return. I've been to the cheesecake factory in Raleigh where the service was great. The one in Baltimore needs training on how to service their customers and acknowledge them. Such a bad experience and the management...read full review
Horrible everything here tonight
Server Mae B was wonderful!!
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The Cheesecake Factory offers a wide variety of delicious food options and an extensive selection of cheesecake flavors, making it a great dining destination for special occasions. The staff are generally helpful and friendly, and the food is good. Customers can enjoy amazing baked goods and some of the best milkshakes. Cheesecake slices are a great size, with favorites including the Oreo Dream Extreme Cheesecake, 30th Anniversary Chocolate Cheesecake, and Key Lime Cheesecake. The 30th Anniversary Chocolate Cheesecake is not overwhelmingly sweet. While the restaurant needs to improve on their packing procedure for takeout orders, the food is generally good, with options available for those with gluten-free dietary restrictions. The overall dining experience can be hit or miss, with some customers reporting slow service and rude staff, while others have enjoyed quick service and polite waitstaff.