The manager (Tim) is extremely rude and lacked customer service skills. My food was cold when it arrived nearly an hour after ordered. Tim said it was because of the modifications I requested. How does this make sense??? I ordered fish tacos with no pickled onion and double black beans instead of rice. Sadly, this place is one of the few restaurants in the inner harbor--it is generally dirty with marginal food. Among many comments, Tim said he didn't care if I called corporate and encouraged me to do so. Many of the bartenders are nice, though and try to make their customers happy.
Kouakou
The food was okay, but they particularly excelled in customer service.
Alisha Rieber
We visited on Father’s Day and it was fairly busy. The staff were all helpful and friendly, the food was good and came out in a reasonable timeframe, and our server Janel was incredible. We walked in with low expectations because of the holiday and were pleasantly surprised 🙂
Loring Brister
This is low quality food at a high price More info to come
Chris G
Received a delivery order for lunch - chicken and shrimp gumbo - while consuming a screw or some sort was found within the meal - this is disgusting, and completely unacceptable. Never order from here
syed wasif ahmed
Scrumptious cheesecakes!
Olivia Solis
Kelsey J is so AMAZING!!! she was not only kind but she was so helpful and welcoming!
Ld Ncl
Food was ok
Adati Tarfa
Had some of the best milkshake here! Their baked goods are amazing. Only came for the desserts so did not dine or order anything else but had an overall great interaction with staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cake
Marcos Martinez
Waiting to longer and I got reservation
Kid-friendliness: No to good the angry 😡 my waiter female but and the end was a male I was confused
My order arrived fine and the cheesecake slices were great size. I got the Oreo Dream Extreme Cheesecake, 30th Anniversary Chocolate Cheesecake, and the Key Lime Cheesecake. I really loved the 30th anniversary chocolate cheesecake; not overwhelmingly sweet but just the right amount of sweet and not too chocolatey. My husband enjoyed his key lime cheesecake as well. I haven't tried the Oreo cheesecake just yet. But overall I'd get more cheesecake from this location in the future 🙂👍🏾🍰
Food: 5
Service: 5
Mohamed Kolkela
Food was not good as usual.....portion even were smaller compare to any other locations......
Dietary restrictions: Gluten allergy
Atmosphere: 4
Food: 3
Service: 4
David Graybill
Stale cheesecake and slow service
Atmosphere: 3
Food: 2
Service: 3
Manisha Barse
Loved their original cheesecake as well as the latte. It's usually busy and lively - we were told a waiting time of 30-45 minutes. Took the order for to go since we were in a hurry. Will visit sometime for the dine in experience.
Atmosphere: 5
Food: 5
Service: 5
Konstancja Kosinska
I have been going to this restaurant for past 20 years, however I have noticed decline in food quality this year. Spinach dip that we ordered was extremely watery, and we had no choice but to return it. Sliders were dry and crab ragoons had different filling that tasted horrible. Avocado egg rolls were delicious so that was a plus. Cheesecake did not disappoint either. Also, our waiter Grant was amazing and provided exceptional service throughout entire dining experience. Thank you.
The manager (Tim) is extremely rude and lacked customer service skills. My food was cold when it arrived nearly an hour after ordered. Tim said it was because of the modifications I requested. How does this make sense??? I ordered fish tacos with no pickled onion and double black beans instead of rice. Sadly, this place is one of the few restaurants in the inner harbor--it is generally dirty with marginal food. Among many comments, Tim said he didn't care if I called corporate and encouraged me to do so. Many of the bartenders are nice, though and try to make their customers happy.
The food was okay, but they particularly excelled in customer service.
We visited on Father’s Day and it was fairly busy. The staff were all helpful and friendly, the food was good and came out in a reasonable timeframe, and our server Janel was incredible. We walked in with low expectations because of the holiday and were pleasantly surprised 🙂
This is low quality food at a high price More info to come
Received a delivery order for lunch - chicken and shrimp gumbo - while consuming a screw or some sort was found within the meal - this is disgusting, and completely unacceptable. Never order from here
Scrumptious cheesecakes!
Kelsey J is so AMAZING!!! she was not only kind but she was so helpful and welcoming!
Food was ok
Had some of the best milkshake here! Their baked goods are amazing. Only came for the desserts so did not dine or order anything else but had an overall great interaction with staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cake
Waiting to longer and I got reservation
Kid-friendliness: No to good the angry 😡 my waiter female but and the end was a male I was confused
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cake
Restaurantji Recommends
My order arrived fine and the cheesecake slices were great size. I got the Oreo Dream Extreme Cheesecake, 30th Anniversary Chocolate Cheesecake, and the Key Lime Cheesecake. I really loved the 30th anniversary chocolate cheesecake; not overwhelmingly sweet but just the right amount of sweet and not too chocolatey. My husband enjoyed his key lime cheesecake as well. I haven't tried the Oreo cheesecake just yet. But overall I'd get more cheesecake from this location in the future 🙂👍🏾🍰
Food: 5
Service: 5
Food was not good as usual.....portion even were smaller compare to any other locations......
Dietary restrictions: Gluten allergy
Atmosphere: 4
Food: 3
Service: 4
Stale cheesecake and slow service
Atmosphere: 3
Food: 2
Service: 3
Loved their original cheesecake as well as the latte. It's usually busy and lively - we were told a waiting time of 30-45 minutes. Took the order for to go since we were in a hurry. Will visit sometime for the dine in experience.
Atmosphere: 5
Food: 5
Service: 5
I have been going to this restaurant for past 20 years, however I have noticed decline in food quality this year. Spinach dip that we ordered was extremely watery, and we had no choice but to return it. Sliders were dry and crab ragoons had different filling that tasted horrible. Avocado egg rolls were delicious so that was a plus. Cheesecake did not disappoint either. Also, our waiter Grant was amazing and provided exceptional service throughout entire dining experience. Thank you.
Atmosphere: 5
Food: 2
Service: 5
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