My partner picked this restaurant to celebrate our 1 year anniversary. The food was awesome, atmosphere was nice, service left much to be desired. Had odd encounters at both the bar while waiting for our table and the server for our meal. My partner (who wouldn’t lodge a complaint if you accidentally set his hair on fire) said the server didn’t seem like she wanted to be there or serving us. The energy was very off. Despite the food being great, it definitely left a “bad taste in your mouth”. She was dismissive and inattentive and the bar tender was curt. For the cost I was hoping for a better holistic experience (food, atmosphere, and service), but 2 out of 3 was what we got.
Atmosphere: 4
Food: 5
Service: 1
Vanessa R
This food is so good I don't know what to do. This is hands down the best rum punch I've ever had and this ain't my first rum punch
Atmosphere: 5
Food: 5
Service: 5
Tim Stevens
Loved the decor and atmosphere as soon as we walked in. Delicious and distinct menu for both food and specialty drinks. The real treat was the wonderful wait staff. Yanna T was our waitress. Not only was she friendly and attentive, but she did a fantastic job with her recommendations and coordinating food timing with members of our party who arrived later. Fantastic dining experience.
Atmosphere: 5
Food: 5
Service: 5
Don Rockett
First visit was great!! Will definitely return.
Atmosphere: 5
Food: 5
Service: 5
Christopher Smith
Located on the ground floor of a warehouse-looking building, so GPS was a little weird, but ample free parking right outside the doors. Arrived on time for a 7:00 reservation, we were told tables were still full and we would have a wait of 5-10 minutes. Where to wait was not immediately made clear, but we found space in the bar area. A member of the wait staff found us and took a drink order as our wait had been extended to another 10 minutes. All together, it was a 30 minute wait for the table, and the cocktails arrived at the same time as the host told us the table was ready. That meant the drink order was transferred to the table. Hoping the restaurant has a tip-sharing policy, but little communication gaps like that plagued the whole night. If the host was keeping the bartender or waitress updated when new people were entering, then those orders could've gone out quicker. As it stood, they were minutes away from losing the order entirely, and really should've comp-ed us the round of drinks to makeup for our wait. From there, we had one of the weirdest meals I've experienced, easily in the last ten years. Everyone who worked there seemed to have worked in food service before, but not necessarily there and not necessarily together. In fact, we openly wondered how long the place had existed, and were very surprised to see it had been open for over three years. The room we were in was dominated by a very large TV that was initially on a screensaver before flipping to a YouTube sign-in screen for the remainder of the meal. The wait staff didn't seem bothered by it, though. The timing of the whole meal seemed off, like something came a little too soon or was a little late on every course. As a party of current and former food service/hospitality professionals, we saw how much of the issue was communication and it was baffling at times. Cocktails were a mix of classics and modern-takes on classics, which wasn't revolutionary, but everything we tried was done VERY well. Don't bother with the filet, the Wagyu bavette was a perfect medium-rare and the chimichurri was bangin. The fingerlings were solid as smashed potatoes, but those shoestring fries were just ridiculous and should come with every steak. Whoever is in the kitchen deserves a FOH that can get dishes hitting tables on time, every time, because that food was still absolutely delicious, even given the off-kilter timing.
EDIT: I really must commend Copper Shark's team for their response and follow-up as they have shown nothing but grace and acceptance towards my concerns. Very happy to be able to adjust the service score to reflect this dedication to their customers. Our group is looking forward to a return trip after the holidays!
Atmosphere: 3
Food: 5
Service: 3
Nyeema Smalls
Love the ambiance and the staff. Carlos was very nice and showed us the spaces within the restaurant. Food was wonderful! Will being returning soon!
Atmosphere: 5
Food: 5
Service: 5
Opentable Diner
Drinks were super tasty and the grilled octopus was a hit. Steaks were cooked well. I regret not having tried the butternut squash soup. The crispy potatoes were a bit overdone but overall the food was good. It was a celebration for a new job. We were seated 1/2 hr after our reservation which took us to closing. We were the last ones there around 10:15 music went off, lights were on vacuum was going. I understand staff needing to go home but had we been seated at the reserved time, we would have been finished. It was sufficient time. The drinks were tasty and the food was good but it didn't feel like it ended on a festive note.
Sherry
We ended up with a few additional people last minute on our reservation. The staff was wonderful and didn't hesitate to find a bigger table to accommodate our entire party. Our waitress was friendly and the food arrived fairly quick. Everything was delicious!
Michele Matthews
Awesome drink menu and the food was excellent! Great flavor and presentation.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beet Salad
Nylah Robinson
Carlos is so endearing with us as his customer. He really likes to make sure we are happy with our dining experience. Our wait staff Paige was super engaging and showed a lot of professionalism with her familiarization with the food, drinks and wine menu. Definitely recommend for the atmosphere, service and food.
We had an early reservation. Our waitress didn't mention that they were sold out of their two main seafood dishes until after we tried to order them. We had the octopus for an appetizer, which was tough. The burrata appetizer was delicious. For dinner we had the Shepards pie, inedible. Fried chicken, tasty but overcooked. Burger, not the seafood I wanted. Duck, delicious. We took none of it home, and the waitress didn't ask why, she just took three untouched entrees away and brought us the bill. Never again.
Traci Parker
My boyfriend and I had dinner here for our anniversary and it was a lovely experience! Our server was fantastic and the atmosphere is really nice for date night. The food was delicious and the cocktails were great. The manager even came over to chat with us and check in. It was clear that the people working at Copper Shark care about quality food and providing a great experience for folks dining in. We will definitely be back, thank you!
Atmosphere: 5
Food: 5
Service: 5
Kimberly Kassam
Great atmosphere and cocktails, but we never got seated for our reservation. We had a 7pm reservation for 2 people made through open table. When we arrived at 6:48, a group of 6 people who also had a reservation as 7 entered right before us. The host told both parties our tables weren’t ready yet and we should wait at the bar. The bar staff were very friendly and efficient though probably overwhelmed. There was about a 15 minute wait before we were able to order our drinks because there were only 2 bartenders for the large, crowded bar area. Once we got our drinks, we assumed our table would be ready soon as it was a little after 7. The drinks were very good and the bartender was very apologetic for the wait. By 7:15 the table of 6 that entered right before us had been seated so I went back to the host to ask about our table, thinking he lost us in the crowd. The host said he didn’t have a table for us yet and it would be another 15-30 minutes or so. So we left. I can’t understand why a 7pm reservation would mean we would have to wait until 7:45 (or later) to be seated. It was incredibly frustrating.
Atmosphere: 3
Service: 3
Chris Chamberlin
I HATE WRITING THIS REVIEW! I want this place all to myself but since I cant go everday please go too! The food is SOOOO good, I mean everything is amazing. Over 3 visits we have had the beets, cauliflower, tuna tartar, wagyu tartar, duck bolognaise, roasted carrots, whipped ricotta, and bbq pork belly. I just dont get how they do all of these so well. Baltimore has a few great restaurants but this is probably the top for the value (great portions, fair prices). And the whiskey selection is top notch and priced very fair as well. Bartender was super friendly and knowledable as well. Please leave my wife and I seat at the bar if you go....
Atmosphere: 5
Food: 5
Service: 5
David
A great neighborhood gem! Easy and free parking. Food is delicious and expertly presented. The drinks are top shelf; you have to try the bourbon drinks...especially the "Buffalo Trace Old Fashioned". The ambiance is warm and inviting and the service is remarkable. Our favorite!
My partner picked this restaurant to celebrate our 1 year anniversary. The food was awesome, atmosphere was nice, service left much to be desired. Had odd encounters at both the bar while waiting for our table and the server for our meal. My partner (who wouldn’t lodge a complaint if you accidentally set his hair on fire) said the server didn’t seem like she wanted to be there or serving us. The energy was very off. Despite the food being great, it definitely left a “bad taste in your mouth”. She was dismissive and inattentive and the bar tender was curt. For the cost I was hoping for a better holistic experience (food, atmosphere, and service), but 2 out of 3 was what we got.
Atmosphere: 4
Food: 5
Service: 1
This food is so good I don't know what to do. This is hands down the best rum punch I've ever had and this ain't my first rum punch
Atmosphere: 5
Food: 5
Service: 5
Loved the decor and atmosphere as soon as we walked in. Delicious and distinct menu for both food and specialty drinks. The real treat was the wonderful wait staff. Yanna T was our waitress. Not only was she friendly and attentive, but she did a fantastic job with her recommendations and coordinating food timing with members of our party who arrived later. Fantastic dining experience.
Atmosphere: 5
Food: 5
Service: 5
First visit was great!! Will definitely return.
Atmosphere: 5
Food: 5
Service: 5
Located on the ground floor of a warehouse-looking building, so GPS was a little weird, but ample free parking right outside the doors. Arrived on time for a 7:00 reservation, we were told tables were still full and we would have a wait of 5-10 minutes. Where to wait was not immediately made clear, but we found space in the bar area. A member of the wait staff found us and took a drink order as our wait had been extended to another 10 minutes. All together, it was a 30 minute wait for the table, and the cocktails arrived at the same time as the host told us the table was ready. That meant the drink order was transferred to the table. Hoping the restaurant has a tip-sharing policy, but little communication gaps like that plagued the whole night. If the host was keeping the bartender or waitress updated when new people were entering, then those orders could've gone out quicker. As it stood, they were minutes away from losing the order entirely, and really should've comp-ed us the round of drinks to makeup for our wait. From there, we had one of the weirdest meals I've experienced, easily in the last ten years. Everyone who worked there seemed to have worked in food service before, but not necessarily there and not necessarily together. In fact, we openly wondered how long the place had existed, and were very surprised to see it had been open for over three years. The room we were in was dominated by a very large TV that was initially on a screensaver before flipping to a YouTube sign-in screen for the remainder of the meal. The wait staff didn't seem bothered by it, though. The timing of the whole meal seemed off, like something came a little too soon or was a little late on every course. As a party of current and former food service/hospitality professionals, we saw how much of the issue was communication and it was baffling at times.
Cocktails were a mix of classics and modern-takes on classics, which wasn't revolutionary, but everything we tried was done VERY well. Don't bother with the filet, the Wagyu bavette was a perfect medium-rare and the chimichurri was bangin. The fingerlings were solid as smashed potatoes, but those shoestring fries were just ridiculous and should come with every steak. Whoever is in the kitchen deserves a FOH that can get dishes hitting tables on time, every time, because that food was still absolutely delicious, even given the off-kilter timing.
EDIT: I really must commend Copper Shark's team for their response and follow-up as they have shown nothing but grace and acceptance towards my concerns. Very happy to be able to adjust the service score to reflect this dedication to their customers. Our group is looking forward to a return trip after the holidays!
Atmosphere: 3
Food: 5
Service: 3
Love the ambiance and the staff. Carlos was very nice and showed us the spaces within the restaurant. Food was wonderful! Will being returning soon!
Atmosphere: 5
Food: 5
Service: 5
Drinks were super tasty and the grilled octopus was a hit. Steaks were cooked well. I regret not having tried the butternut squash soup. The crispy potatoes were a bit overdone but overall the food was good. It was a celebration for a new job. We were seated 1/2 hr after our reservation which took us to closing. We were the last ones there around 10:15 music went off, lights were on vacuum was going. I understand staff needing to go home but had we been seated at the reserved time, we would have been finished. It was sufficient time. The drinks were tasty and the food was good but it didn't feel like it ended on a festive note.
We ended up with a few additional people last minute on our reservation. The staff was wonderful and didn't hesitate to find a bigger table to accommodate our entire party. Our waitress was friendly and the food arrived fairly quick. Everything was delicious!
Awesome drink menu and the food was excellent! Great flavor and presentation.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beet Salad
Carlos is so endearing with us as his customer. He really likes to make sure we are happy with our dining experience. Our wait staff Paige was super engaging and showed a lot of professionalism with her familiarization with the food, drinks and wine menu. Definitely recommend for the atmosphere, service and food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beet Salad, Crispy Brussel Sprouts
Restaurantji Recommends
We had an early reservation. Our waitress didn't mention that they were sold out of their two main seafood dishes until after we tried to order them. We had the octopus for an appetizer, which was tough. The burrata appetizer was delicious. For dinner we had the Shepards pie, inedible. Fried chicken, tasty but overcooked. Burger, not the seafood I wanted. Duck, delicious. We took none of it home, and the waitress didn't ask why, she just took three untouched entrees away and brought us the bill. Never again.
My boyfriend and I had dinner here for our anniversary and it was a lovely experience! Our server was fantastic and the atmosphere is really nice for date night. The food was delicious and the cocktails were great. The manager even came over to chat with us and check in. It was clear that the people working at Copper Shark care about quality food and providing a great experience for folks dining in. We will definitely be back, thank you!
Atmosphere: 5
Food: 5
Service: 5
Great atmosphere and cocktails, but we never got seated for our reservation. We had a 7pm reservation for 2 people made through open table. When we arrived at 6:48, a group of 6 people who also had a reservation as 7 entered right before us. The host told both parties our tables weren’t ready yet and we should wait at the bar. The bar staff were very friendly and efficient though probably overwhelmed. There was about a 15 minute wait before we were able to order our drinks because there were only 2 bartenders for the large, crowded bar area. Once we got our drinks, we assumed our table would be ready soon as it was a little after 7. The drinks were very good and the bartender was very apologetic for the wait. By 7:15 the table of 6 that entered right before us had been seated so I went back to the host to ask about our table, thinking he lost us in the crowd. The host said he didn’t have a table for us yet and it would be another 15-30 minutes or so. So we left. I can’t understand why a 7pm reservation would mean we would have to wait until 7:45 (or later) to be seated. It was incredibly frustrating.
Atmosphere: 3
Service: 3
I HATE WRITING THIS REVIEW! I want this place all to myself but since I cant go everday please go too! The food is SOOOO good, I mean everything is amazing. Over 3 visits we have had the beets, cauliflower, tuna tartar, wagyu tartar, duck bolognaise, roasted carrots, whipped ricotta, and bbq pork belly. I just dont get how they do all of these so well. Baltimore has a few great restaurants but this is probably the top for the value (great portions, fair prices). And the whiskey selection is top notch and priced very fair as well. Bartender was super friendly and knowledable as well. Please leave my wife and I seat at the bar if you go....
Atmosphere: 5
Food: 5
Service: 5
A great neighborhood gem! Easy and free parking. Food is delicious and expertly presented. The drinks are top shelf; you have to try the bourbon drinks...especially the "Buffalo Trace Old Fashioned". The ambiance is warm and inviting and the service is remarkable. Our favorite!
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