The Great Cookie - University of Maryland Hospital

Not sure about the bad reviews... was skeptical... BUT Keisha helped me and was pleasant to deal with... Got a mix of cookies Snickerdoodles, Oatmeal, Raisin, and Chocolate Chip. When I return next month hopefully she's still there!! Thx Keisha!

Atmosphere: 4

Food: 4

Service: 4

These cookies are always RAW! I don't care if I get them in person or order them through a delivery app. They are absolutely always RAW! These cookies are too expensive to keep having to throw them away. I don't know who's doing the baking but the cooking times really need to be adjusted. This is just ridiculous. I thought it was maybe one or two bad batches but every single time they are raw. Now I have to order from a Great Cookie that's so far away from me but it's worth it because they get it right.

Atmosphere: 1

Food: 1

You can't even get a decent cookie they selling old cookies probably that were meant to be thrown out for a come up so pathetic someone will have his job soon.

Food: 1

Ordered 40 dollars worth of cookies for them to throw it in the bag.The cookies were all smushed and frosting was all over the bag.

Cookies were good but customer service is as stated in other comments. Hiding in back finally I had to call out to her and then she acted annoyed

just get the snickerdoodle cookies!!!

The workers are rude, impatient and lazy. They always in the back of the store talking and pretending to be busy when the cookies being sold never looks fresh. Recently went to the University of Maryland location for some butter crunch cookies the young girl grab me two cookies with one cookie broken apart so I asked for different ones and more she complained then tossed my bag at me horrible customer service.

Hard as cookies why ohh why nobody caressoft snickerdoodles

Atmosphere: 5

Food: 5

Service: 5

Great place to get cookies and other sweets

Just getting into this place is a hassle in itself the security hounded me just for picking up cookies

What did you do with the original recipe? The cookie is not worth the price paid. You got this time but you won’t get me again!!!

At times their cookies are good. This used to be my last stop before going home to bring my daughters a nice sweet treat. My oldest loves snickerdoodles. The last I remember snickerdoodles were made up of cinnamon and sugar. Please correct me if I’m wrong, but the cashier said no it’s just sugar- I said that’s a straight up sugar cookie. Now I’m not sure if I’m being over charged any more because 2 white chocolate macadamia nut cookies were 12$ ??? She said the big cookies go by the weight? Another person told me they were 2$ a cookie and the smaller cookies went by the weight? Please clarify? Thanks.

My boyfriend (bless him) wanted to get me cookies for my birthday and was unfortunate enough to have doordash recommend this to him. They made the poor doordash driver wait 2 HOURS for a bucket of the most mediocre cookies I've ever had in my life. You are literally better off getting cookies from Giant.

The least they could do is give me what I asked for charge $22 before tax for a bunch of hard cookies and not what I asked for why go to work if you don't want to work it's a waste of my hard earned money ... part of me knew ordering delivery was a mistake they just gave me anything because I wasn't there to see what they were doing ?

The young lady at this location was very rude, before I could request my order she yelled "I am on break, what do you want?!" As an employee I feel as though this not the way we should be taking to our patients or staff. Hopefully this issue will be addressed.