Tropical Smoothie Cafe

Very delicious breakfast It’s amazing breakfast and salad

Bad customer service, when you walk in they don't speak they just look at you, Sandra was on her phone the entire time before taking our order. I'll never come back to this place.

The manager, Carlos, is extremely professional and solutions oriented. There was a miscommunication between myself and one of the cashiers when placing my order. As a result, a buy one/get one discount that I was entitled to was not applied. I was charged full price. I requested a refund, and was informed by Jessica that she was not able to execute the refund. Instead, Carlos, the store manager/owner would have to conduct the transaction. He was not in at the time, but Jessica assured me that he would take care of it. He did refund the money without a problem.

It’s very frustrating when staff don’t know how to execute discounts (sometimes it’s really not their fault if there’s no training), but it’s always refreshing when store managers and owners like Carlos come to the rescue to remedy the situation. Thank you!

Atmosphere: 5

Food: 5

Service: 5

Tropical Smoothie Cafe’s Island Green smoothie is a delicious, refreshing choice! Packed with kale, pineapple, banana, and spinach, it’s a healthy and satisfying drink that’s perfect any time of day. The flavors blend perfectly together, and it’s not too sweet—just the right amount of refreshing goodness. The cafe’s cozy atmosphere and friendly staff make it a great spot to relax and enjoy a smoothie. Highly recommend trying the Island Green here!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Caribbean Jerk Chicken Bowl, Santa Fe Chicken and Cheese Quesadilla, Sunrise Sunset Smoothie, Caribbean Jerk Chicken Wrap, Baja Chicken Bowl

Bad experience employees have a lot of attitude especially when you ask for your smoothie to be made a certain way I asked for extra white chocolate she threw the coco powder on the top of my already made smoothie without reblending it she was visibly upset and her and her friend started to talk about me in Spanish RUDE I asked her to reblend it she threw the stuff all around and smartly passed me back my cup the smoothie still was very disappointing she threw a pinch of extra in it I would return for a refund but I needed to be to work, wouldn’t recommend going here SERVICE IS BAD ! The girl name was Julie & Huk thumbs down

Atmosphere: 1

Food: 1

Service: 1

It's pretty clean. However, check your order. I ordered a plant based wrap, which they've messed up in the past by giving me chicken! Rushing, I ordered online and did a grab n go, knowing I should've CHECKED MY BAG! Got to work WITH NO TIME TO LEAVE AGAIN... just to find out it wasn't plant based AGAIN! I've been trying to get a refund for almost 2 weeks now. I've been told 4 different things so far, but none gave me my refund yet!

Vegetarian options: Check your food before you leave they've given me chicken twice when I ordered plant based!

Parking: It's in a shopping center with a parking lot.

Atmosphere: 4

Service: 1

I've been coming to this Tropical Smoothie location for about four years, ever since I started working in the area. Not once have I experienced rude service, a messed-up order, or any unpleasantness. They're always fast, courteous, and it's definitely my favorite spot to stop by before work.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Mango Magic Smoothie

I ordered my lunch from here an hour before making sure it would be here on time. My order came on time but it was the completely wrong order. It's wasn't even my order. It had the wrong name on it. So the person who ordered it won't get their order and I don't have mine. I have to find something else to eat now. I called to let them know and no one answered the phone. I called more then once and they never answered. I'm so dissatisfied. They didn't pay attention to what they were handing out. Now I'm out of food I ordered and hour ago. My name is Tikisha not Tanika ?

Service: 1

I was throughly dissatisfied with this location. Made a tremendous mistake of ordering at this Location. Once I realized called the store the lady.. and I use the term
Loosely was rude and she hung up on me. I WILL NEVER VISIT THIS LOCATION.. Clearly all tropical smoothie location are not the same. Wish it was an option for no stars.. they don’t deserve that!

Service: 1

I ordered the banana crunch flatbread. My flatbread was not made to my liking. Peanut butter on literally one little spot on the bread and not spread as it should be and the rest just oats and bananas. Just lazy work. Other than that, atmosphere clean and I was greeted upon opening the door.

Atmosphere: 5

Food: 2

Service: 5

Recommended dishes: Santa Fe Chicken and Cheese Quesadilla, Supergreen Caesar Chicken Bowl, Jalapeño Corn, Peanut Butter Crunch Flatbread Breakfast, Mango Magic Smoothie

This location has gone down hill, staff can’t take orders, they play too much this is a business. No customer service etiquette and can’t make the smoothie correct. Yall gotta do better.

Atmosphere: 1

Food: 1

Service: 1

Finally a Tropical Smoothie in Dover, DE! So thrilled with this. Love Tropical Smoothie!

Atmosphere: 5

Food: 5

Service: 5

Good food, slow service

They left plastic in my burritos!

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Burrito

I only stopped by while waiting for my ride home. They’re pretty good on smoothie drinks efficiency Services.??

Food: 4

Service: 4