Wendy's

$ • Fast Food, Burgers, Pet Friendly

Hours:
5615-21 York Rd, Baltimore
(410) 532-9578

About Wendy's

Wendy's dining experience can vary. Some visitors enjoy fresh food and friendly customer service, while others report slow service, long wait times, and concerns about food quality. Recent reviews mention that the food is often hot and fresh, but lately, there have been issues with forgetting items in orders, so customers are advised to check their bags before leaving. Food appearance, temperature, and overall quality have sometimes diminished, especially late at night when the menu is limited and the food, like chili, can taste like it has been sitting for a while. Customer service has been described as not meeting expectations, and portion sizes, such as baked potatoes, have been considered small for the price. The drive-through is helpful, especially for those with mobility challenges, as the walk to the entrance can be difficult. The location was reported to be short-staffed at times, leading to wait times around 7 minutes, but the pineapple mango lemonade has been a highlight for some customers. Overall, many appreciate the consistent quality of the food but advise checking orders carefully.

Customers' Favorites

Wendy's Reviews

1.9
315 ratings
Restaurantji Rating
5
12%
4
3%
3
13%
2
9%
1
63%
Food
2.5
Atmosphere
2.0
Service
2.1

Share your opinion about Wendy's

Restaurantji Rating

I understand time to time service can be slow for many reasons. A staff equipped to hande clients would be my suggestions. The majority of the staff is nice but there is a handful who need adequate training and attitude adjustments. Due to my experience this evening I am never returning to this location.

If your looking for FAST food go somewhere else! I’ve been in the drive through line for 30 mins, sitting at the order station for over 5 with out then taking my order. I could have gotten a pizza in the amount of time I’ve been waiting for FAST food!!

Got 2 salads last night. Only diff between southwest and chicken Apple ??? Was the dressing. Both were brown iceberg lettuce oth had a teaspoon of feta cheese. Both had cranberries all over. Both had 3 pieces of Apple, a couple bacon crumbles, and one had warm, the other cold, chicken. Okay amount of chicken. I called corporate to complain. Ha ha ha. Mind you, the HALF salad I got at Eastern Ave location was AMAZING. York Road must be running something other than a restaurant....read full review

Read All Reviews(315)

Ratings

Menu

Add a Menu
Wendy's Menu
Wendy's Menu

Photos

Add a Photo
Wendy's
Wendy's
View All Photos

Hours

Monday 4AM - 3:59AM
Tuesday 4AM - 3:59AM
Wednesday 4AM - 3:59AM
Thursday 4AM - 3:59AM
Friday 4AM - 3:59AM
Saturday 4AM - 3:59AM
Sunday 4AM - 3:59AM
Updated on: