Unfortunately never received my order after placing a delivery through the app for this location. Waited 3 hours and called several times just to be told it was ready and never picked up. Disappointed and will not be ordering here again.
Atmosphere: 1
Food: 1
Service: 1
Joselyn Orellana
Food was really good. Staff was very friendly.
Atmosphere: 5
Food: 5
Service: 5
Nick
Superior customer service while expediting orders - attentive, efficient, and friendly throughout. You can tell the team’s morale is high, which creates a positive atmosphere for both staff and guests. The restaurant was exceptionally clean and well-maintained, making the overall dining experience outstanding.
Atmosphere: 5
Food: 5
Service: 5
ino
The Host that took our order, Sky was really helpful when we were ordering!
Atmosphere: 5
Food: 5
Service: 5
MrzKing2u (Mrz.King2u)
Dear Wingstop Customer Service,
I am writing to formally express my dissatisfaction with a recent experience I had at your Rosedale Rockaway Blvd location (#2522) on July 29, 2025. I placed an online order specifically requesting my wings to be crispy with extra seasoning. However, upon receiving my order, I found that the wings were greasy/ soggy and did not meet my expectations.
After several unsuccessful attempts to contact the store to resolve this issue, I decided to visit in person. To my dismay, rather than providing me with fresh wings and discarding the original order, the staff took my soggy/greasy wings to the back, refried them, and added extra seasoning which would now be considered cross contamination due to the wings being ordered over hrs ago as well as a piece of skin & chicken bone, I took out of my mouth & placed bk in the container. I expressed my concern about receiving food that had been sitting out for hours food taken out of my mouth and was then recooked, as I believe this poses serious food safety risks.
Unfortunately, the cashier proceeded to mix the refried wings with other cooked lemon pepper wings and served them to me. This practice raises significant concerns regarding food contamination, and I made it clear that I would be reaching out to the proper authorities regarding this matter.
I hope that Wingstop takes this complaint seriously and addresses the practices at this location to ensure that food safety and customer satisfaction are prioritized. I look forward to your prompt response regarding this troubling.
Atmosphere: 1
Food: 1
Service: 1
Deyontae Cole
I go here often and they are wonderful everytime
Atmosphere: 5
Food: 5
Service: 5
Lovely Golden
Let me just say I did tried and it was a complete failed. I ordered 20 for 20 wings with whatever flavor you want. I ask the guy “are the wings big? “ because they normally serve the little wings that’s not worth buying . He told me yes they pretty big waited for my order and I notice as I was holding my bag it was very light . So I went home and let’s just say when I open the bag , the wings were very , very overcooked and dry . The sauce was flavorless and nasty . Even the ranch sauce wasn’t good . I ordered the bbq , regular mild wings and the hot honey . The mild was absolutely disgusting and the honey hot was flavorless and barely any heat and the bbq was kinda decent but the whole wings were not juicy and overcooked to hell . I’m done with this place , I rather get wings from a sub shop than this place . Waste money for nothing .
Atmosphere: 2
Food: 1
Service: 5
Sarah Wells Carroll
Always delicious! Great customer service!
Atmosphere: 5
Food: 5
Service: 5
Hhhh Zhdjdb
I got there after work, I literally sped over and got there at 12:45 and I waited standing there till somebody FINALLY said something to me at 12:54 and then told me they were “closed” meanwhile I could have just placed a online order when I was standing there, because I had no idea they’d do this bullshit.
Atmosphere: 1
Food: 3
Service: 1
KiaraNechelle
Food took way too long to be cooked. About an hour wait.
Tried for first time. I liked it. Busy all the time. People are working hard as you can see when you get inside of the store. Friendly service.
Atmosphere: 4
Food: 5
Service: 5
Erica Novik
First time eating at Wingstop for Fathers Day. Food was good. Couldn’t tell which sauces were dry rubs or sauces. Really enjoyed the sauces. We had 6 different flavors. Ranch was great and the Cajun corn was delicious. The fries with ranch was the best 😋.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Wings
Demetria Hill
I truly appreciated Kayla's politeness and professionalism. She took the time to thoroughly explain all of the fries and wings, which made the experience feel much warmer and more welcoming. It’s clear she really cares about helping others understand their options.❤️💕
Atmosphere: 5
Food: 5
Service: 5
Troy Griffin
Great service
Atmosphere: 5
Food: 5
Service: 5
Shay D
The staff were very friendly. My food was hot and tasty! I will be visiting again.
Unfortunately never received my order after placing a delivery through the app for this location. Waited 3 hours and called several times just to be told it was ready and never picked up. Disappointed and will not be ordering here again.
Atmosphere: 1
Food: 1
Service: 1
Food was really good.
Staff was very friendly.
Atmosphere: 5
Food: 5
Service: 5
Superior customer service while expediting orders - attentive, efficient, and friendly throughout. You can tell the team’s morale is high, which creates a positive atmosphere for both staff and guests. The restaurant was exceptionally clean and well-maintained, making the overall dining experience outstanding.
Atmosphere: 5
Food: 5
Service: 5
The Host that took our order, Sky was really helpful when we were ordering!
Atmosphere: 5
Food: 5
Service: 5
Dear Wingstop Customer Service,
I am writing to formally express my dissatisfaction with a recent experience I had at your Rosedale Rockaway Blvd location (#2522) on July 29, 2025. I placed an online order specifically requesting my wings to be crispy with extra seasoning. However, upon receiving my order, I found that the wings were greasy/ soggy and did not meet my expectations.
After several unsuccessful attempts to contact the store to resolve this issue, I decided to visit in person. To my dismay, rather than providing me with fresh wings and discarding the original order, the staff took my soggy/greasy wings to the back, refried them, and added extra seasoning which would now be considered cross contamination due to the wings being ordered over hrs ago as well as a piece of skin & chicken bone, I took out of my mouth & placed bk in the container. I expressed my concern about receiving food that had been sitting out for hours food taken out of my mouth and was then recooked, as I believe this poses serious food safety risks.
Unfortunately, the cashier proceeded to mix the refried wings with other cooked lemon pepper wings and served them to me. This practice raises significant concerns regarding food contamination, and I made it clear that I would be reaching out to the proper authorities regarding this matter.
I hope that Wingstop takes this complaint seriously and addresses the practices at this location to ensure that food safety and customer satisfaction are prioritized. I look forward to your prompt response regarding this troubling.
Atmosphere: 1
Food: 1
Service: 1
I go here often and they are wonderful everytime
Atmosphere: 5
Food: 5
Service: 5
Let me just say I did tried and it was a complete failed. I ordered 20 for 20 wings with whatever flavor you want. I ask the guy “are the wings big? “ because they normally serve the little wings that’s not worth buying . He told me yes they pretty big waited for my order and I notice as I was holding my bag it was very light . So I went home and let’s just say when I open the bag , the wings were very , very overcooked and dry . The sauce was flavorless and nasty . Even the ranch sauce wasn’t good . I ordered the bbq , regular mild wings and the hot honey . The mild was absolutely disgusting and the honey hot was flavorless and barely any heat and the bbq was kinda decent but the whole wings were not juicy and overcooked to hell . I’m done with this place , I rather get wings from a sub shop than this place . Waste money for nothing .
Atmosphere: 2
Food: 1
Service: 5
Always delicious! Great customer service!
Atmosphere: 5
Food: 5
Service: 5
I got there after work, I literally sped over and got there at 12:45 and I waited standing there till somebody FINALLY said something to me at 12:54 and then told me they were “closed” meanwhile I could have just placed a online order when I was standing there, because I had no idea they’d do this bullshit.
Atmosphere: 1
Food: 3
Service: 1
Food took way too long to be cooked. About an hour wait.
Atmosphere: 2
Food: 4
Service: 1
Restaurantji Recommends
Tried for first time. I liked it. Busy all the time. People are working hard as you can see when you get inside of the store. Friendly service.
Atmosphere: 4
Food: 5
Service: 5
First time eating at Wingstop for Fathers Day. Food was good. Couldn’t tell which sauces were dry rubs or sauces. Really enjoyed the sauces. We had 6 different flavors. Ranch was great and the Cajun corn was delicious. The fries with ranch was the best 😋.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Wings
I truly appreciated Kayla's politeness and professionalism. She took the time to thoroughly explain all of the fries and wings, which made the experience feel much warmer and more welcoming. It’s clear she really cares about helping others understand their options.❤️💕
Atmosphere: 5
Food: 5
Service: 5
Great service
Atmosphere: 5
Food: 5
Service: 5
The staff were very friendly. My food was hot and tasty! I will be visiting again.
Atmosphere: 5
Food: 5
Service: 5
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