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“The staff were frustrated and overwhelmed in challenges I could tell but why wouldn't they on a night of a storm and electricity keep flickering or actually going off!! They offered to give us the food at no cost but we just couldn't do that everybody was working as a team refreshing to see and customer service was great“
“Had to order 3 times. While I'm waiting for my food, the 4 people who ordered after I did, were served and had left the store while I'm standing with my receipt in my hand. I raised my voice to complain and got my order. I went out to the truck to separate my order, and realized that I had gotten a 4pc cheesy tot instead of the 8pc that I ordered. I had just gotten off, after a 10 hour day. I was a little upset.“
“Totally kicking myself for declining a receipt but figured I’d leave feedback here. I haven’t been to this location before but this was hands down THE BEST BK experience I’ve ever had. Ever. I believe her name was Samya who helped me, she was so nice and personable, informed me my sauces would be extra and asked if that was okay. She was fast, accurate, funny and nice. Very professional. I also had Laura hand my food out, she was very nice and polite, my food came out very quickly and she even asked if I needed any other condiments! All I ordered was fries and sauce but they were piping hot in the best way, 10/10 all around for everyone involved in getting my midday snack. Keep up the good work and make sure these employees know they’re appreciated!!!“