“Been numerous times over the past 6 months. Great product. Usually have the same girl (wish I knew her name) and it’s been great service very efficient and she is usually by herself. Stopped in yesterday (Saturday) there were 3 young kids working. Props to them for getting out and working but there should definitely be some over site and better training. Especially on efficiency and customer service. There were 3 people in front of me - I painfully watched the young lady individually cut every strawberry and put them in a bowl one at a time. One guy was washing dishes and hanging around and the other guy was just wandering and would ring someone up once in a while. At one point all 3 disappeared for over 5 minutes- after 30 minutes myself and another customer asked for a refund. There was no apology or explanation. I asked if they were all new and was told no as they all stood there and watched us all get refunded. This post is more for the owner/ manager. Great product so I will try again. Hope they have a better day next time I stop in.“
“Been numerous times over the past 6 months. Great product. Usually have the same girl (wish I knew her name) and it’s been great service very efficient and she is usually by herself. Stopped in yesterday (Saturday) there were 3 young kids working. Props to them for getting out and working but there should definitely be some over site and better training. Especially on efficiency and customer service. There were 3 people in front of me - I painfully watched the young lady individually cut every strawberry and put them in a bowl one at a time. One guy was washing dishes and hanging around and the other guy was just wandering and would ring someone up once in a while. At one point all 3 disappeared for over 5 minutes- after 30 minutes myself and another customer asked for a refund. There was no apology or explanation. I asked if they were all new and was told no as they all stood there and watched us all get refunded. This post is more for the owner/ manager. Great product so I will try again. Hope they have a better day next time I stop in.“