Tropical Smoothie Cafe
331 Baltimore Pike Suite #1, Bel Air
(410) 387-4352
Recent Reviews
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Awesome place all around, the staff is great!
This place is the worst tropical smoothie you could ever go to. Their fruit is all soggy and absolutely disgusting. They have flies flying around inside that’s landing on all the food that they’re making they do nothing about it they throw the wraps together. Let’s talk about the service, there’s two girls in there that have been there for a while and they are nice other than that everybody’s rude ignorant and they move like a sloth. My order is very simple. They’ll make it and leave it Sit there while they make three other orders so they can hand them all out at once. It’s absolutely ridiculous . I used to come to this one a lot and it used to be taken care of. However, a lot of the staff has changed it’s not taking care of anymore. The first thing that turned me off was when I was a daily customer. I came in there with a $50 bill and they refused to take it knowing that I was in there every day and if there was an issue with that $50 bill I’d be in there the next day on my way to work, but would they take it so after that I stopped going to this one and started going to the one near my work which I’m glad I did because the strawberries are fresh. The blueberries are delicious and the bananas aren’t brown so it’s great. The days I don’t work sometimes I’ll still go into this tropical smoothie in Belair and boy what a mistake that is don’t do it. I always regret it It is the worst tropical smoothie you can ever go to , the same owners in the one in Riverside however, staff makes the difference haven’t been to that one too often only once so I can’t speak for that one but the Belair one stay out of it find a different tropical smoothie that takes care of the store and the food. The one in Perry Hall has great fruit go there .
Was helping my Mother in law with a project in the backyard, had to make a second trip to Home Depot because I didn’t get enough layering sand.
Anyways, drove by Tropical Smoothie, and decided to stop in because I was absolutely beat and needed a pick me up. Spent $8.95 on a chocolate smoothie with PB. Asked the guy if he could throw in chocolate protein instead of chocolate. Which they didn’t have any. Smoothie place without chocolate protein. The smoothie was average at best
Two takeaways here: do a little more preparation when helping you mother in law out to avoid 2/3rd trips to Home Depot, dont spend 9 bucks on a smoothie you know you won’t like.
Worst 'fruit' smoothie...no fruit, all ice. People working here don't care. Never going back.
They have great options! You can't go wrong with anything, really. I was surprised at how filling the wrap was. The cooked food is great, considering it is a smoothie joint! Probably tip: ANY of the smoothies can be made into a kid's size drink. They tell you they only have one size, so you have to ask. And, don't forget to ask for your First Reaponders and Veterans discount if it applies!
I love me a good smoothie, and that's what you get when you get one from here. The food is pretty good also
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Juice
Stop cutting the wraps in half. It's wrapped up, so everything stays inside, and cutting it defeats that purpose.
This is my favorite tropical smoothie. I come all the way from aberdeen to come to this one! All of the people that you have working there for you are great! As soon as you walk in the door, they say hello to you. Make you feel very welcome. I have done dine in and take out and bother are great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sunrise Sunset Smoothie, Buffalo Chicken Salad, Juice
This is my favorite tropical smoothie. I come all the way from aberdeen to come to this one! All of the people that you have working there for you are great! As soon as you walk in the door, they say hello to you. Make you feel very welcome. I have done dine in and take out and bother are great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sunrise Sunset Smoothie, Buffalo Chicken Salad, Smoothie and a Wrap
Walked in on June 9th around 3:45 with my boyfriend and waited at the counter for a few minutes while two young gentleman stood at the food station talking to coworkers knowing we were waiting and simply ignored us. The place only had 4 other customers who were seated eating so they were not busy by any means. My boyfriend had to get a guys attention and he took our order with no issues. We sat at the bar stools and waited for our food to which the girl who made our smoothies gave them to us with an attitude and a roll of her eyes. Then our food came out and young blonde kid dropped the bag of food on the counter and didn’t say a word after us saying thank you. After, they proceed to group up in the back again talking about costumers and hiding away. The attitude from these young teenagers who are running the place is unbelievable.
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
The chicken quesadilla was absolutely awful. It contained highly processed chicken and a little bit of cheese. It was very small, like a child’s quesadilla in other restaurants and it was expensive. Not a good experience, we will not return again.
I don’t usually do reviews, I thought it was important for people to know about the food quality.
Atmosphere: 2
Food: 1
Service: 4
Let me just start by saying the staff, atmosphere and quality of food is exemplary...I am not one to write bad reviews but unfortunately I am forced to at this point.
I have had enough "points" on my app account since March to receive a free Acai Bowl. It costs 1500 of the 3000 points I have accumulated.
Every time I try to redeem it, an ERROR message appears.
I went into the store to see if there was a solution, and the manager informed me that it's a problem with the app customers have recently been reporting.
This is a half truth, because this is the 3rd attempt I have had since March and still there is no solution
The manager had told me that all I can do at that point is order one and pay full price.
I unfortunately can no longer give this establishment my business and must now go to Smoothie King.
Great staff, food is good, but the app is faulty and there is conveniently no solution to get free advertised products.
I and my family will no longer patron this place, they have lost a loyal customer.
Atmosphere: 5
Food: 5
Service: 2
I will never ever DOOR DASH from this place again. I’m not one to leave negative reviews on establishments, but this one needs it! First off I ordered 3 smoothies, only received 2! After paying $9 for it. Than only being offered door dash credit, is a JOKE! The consistency of the smoothies was poor.. very watery and basically no flavor. The cups and straws were sticky! Highly disappointed in this being my FIRST AND LAST time ordering anything from this place.
Service: 1
I’ve always had a great experience! Kids love it too!
Atmosphere: 5
Food: 5
Service: 5
Customer service was AMAZING everyone is so sweet
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