Dunkin'
$ • Coffee Shops, Donuts
Hours:
10128 Old Ocean City Blvd, Berlin
(410) 216-1660
About Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
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No complaints so far but I usually just get coffee and nothing else.
Extremely disappointed that the 3 frosted donuts I ordered were tossed carelessly in a bag so the frosting is now stuck to the bottom. The "cup" of munchkins I ordered was poured on top, not in a cup, because they are too busy. When I asked if they realized the frosting was now attached to the bag and not the donut, she threw my bag of hash browns at me and walked away. I will say I expected to receive a replacement donut.
Extremely poor customer service and very disappointed.
Ratings
Hours
| Monday | 4:30AM - 8PM |
| Tuesday | 4:30AM - 8PM |
| Wednesday | 4:30AM - 8PM |
| Thursday | 4:30AM - 8PM |
| Friday | 4:30AM - 8PM |
| Saturday | 4:30AM - 8PM |
| Sunday | 4:30AM - 8PM |
People in Berlin Also Viewed
Dunkin' Donuts impresses with its cleanliness, friendly atmosphere, and helpful staff. Customers feel at home, especially accommodating families with children. The sourdough sandwich comes highly recommended. The service is outstanding, and many customers appreciate that their orders are spot on, showcasing the team's cheerful attitude. For larger orders, going inside ensures a fast and kind service experience. However, some recent feedback notes that donuts have not been as fresh and iced coffee might taste old or burnt. Despite this, the drive-thru staff, particularly a friendly young woman, has received praise for great customer service. This location remains a go-to spot for many loyal customers.