Chick-fil-A
7101 Democracy Blvd Space 2122, Bethesda
(301) 365-6764
Recent Reviews
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Thank you Jose for providing an excellent customer service experience keep it up. Good luck with school.
Atmosphere: 5
Food: 5
Service: 5
I am typically a big fan of Chick-fil-A, but my recent experience was disappointing. The food lacked flavor, and the bread tasted odd, almost like it had been stored with mothballs. We couldn't even finish our meal, it was that bad. Furthermore, the customer service was subpar. The manager walked away while I was in the middle of placing my order, leaving me waiting for quite some time. This experience was a waste of money and left me extremely dissatisfied. Beware of this location.
Atmosphere: 1
Food: 1
Service: 1
Clean and good
Atmosphere: 5
Food: 5
Service: 5
Awesome service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Patatas Bravas, Burrito Dinner, Chicken Nuggets with Fries and Mac and Cheese
Easily the worst chick fil a i have ever had and its not even close. It's way better in
Atmosphere: 1
Food: 1
Service: 1
About the same as all chick fil a.
4 stars for 4 reasons
1. Good customer service provided by the workers
2. Food came out really fast considering how many folks were waiting
3. The sandwich and waffle fries are delicious!
4. Price is decent for what you get
Minus 1 star because our sprite drink tasted nothing like sprite more like carbonated water.
Atmosphere: 5
Food: 5
Service: 5
I’ve always had mixed reviews on the customer service of this place when I go in but today I ordered through DoorDash and the Dasher told me that they wanted to charge $.35 for a bag when she asked for one due to the multiple orders. I ordered three kids meal and a meal for myself which included drinks and they could not give the Dasher a bag?! She had to struggle to carry all of it to the door and had to make two trips. That is so inconsiderate. I could understand a customer that is ordering in person, but this is a Dasher that has to carry all of this through the mall to get to her car very very inconsiderate
Mooooo mo mo mooo momomo moo momo moo moooo moooo (That's cow speak for: this is a great place. eat more chicken!) ?
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chick-Fil-A Waffle Potato Fries, Chicken Nuggets with Fries and Mac and Cheese, Spicy Chicken Sandwich Deluxe Meal, Chick-Fil-A Deluxe Sandwich, Chick-Fil-A Chicken Sandwich
Excellent service, food is hot and good eveytime.
Atmosphere: 5
Food: 5
Service: 5
Ordered a milkshake via app. Normally great service. Didn’t hear them announce my name so I waited for awhile before I asked if my milkshake was done - it was sweating on the counter already. Very busy location. They need a better system of notifying when orders are complete.Milkshake itself was good (but usually has whipped cream but did not this time)
Atmosphere: 5
Food: 4
Service: 3
Restaurantji Recommends
Vegetarian options: Nice tofu and noodles at the Thai restaurant
Atmosphere: 5
Food: 5
Service: 5
My entire meal was cold and my chicken was undercooked. Unacceptable. I don’t know who the night shift manager is but this should be inspected properly before handing food to people.
Atmosphere: 1
Food: 1
Service: 1
I paid extra to add cheese to the two sandwiches in my order. They made the one sandwich as ordered and left the cheese off of the other one. I was still charged for it. I let the store know when they asked for feedback, and they didn't seem to care.
Atmosphere: 3
Food: 3
Service: 3
I was mistaken, and called Chick-fil-A for an ice cream cake for my dear sister’s baby shower because she was soon to have a baby girl Chick-fil-A did not have the available ice cream cakes I desired, but he was very nice and researched where I could get a sweet., delicious ice cream cake. Can you forward me after asking his informative Kahlig I wanted. I still have gotten a cake from Dairy Queen and so with that information I feel satisfied in this Chick-fil-A’s customer service. I wished him a good day.
Service: 5
Ordered 2 kids meals an a #2. It cost $26. Took it to my car, just to realize they didn't give me the kids drinks. The meal is $7...so I paid $14 for 10 nuggets a fruit cup and a small fry.
Atmosphere: 1
Food: 2
Service: 1
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