Chipotle Mexican Grill

10400 Old Georgetown Rd, Bethesda
(301) 214-2410

Recent Reviews

Sort by
KRaves

Best Chipotle I have ever ate from. Great music, customer service was on point, food was fresh fresh. Every bite was amazing and would com here again.

Atmosphere: 5

Food: 5

Service: 5

Brittney Thomas

Just picked up my order and there was a fruit fly in my daughters food!! Called customer service asked to speak to a manager would not transfer me. Asked me to send pictures as if he didn’t believe me and offered to refund the bowl on my order not the whole order, and offered two free entrees. Will be calling food safety tomorrow absolutely disgusting 🤮

Atmosphere: 1

Food: 1

Service: 1

Dimitri Vassiliou

I love Chipotle, but they charged extra chicken when I did not get extra chicken. This is +$3.50 of fraud.

Food: 5

Christopher Hernandez

The team is always great. They give good portions and the place is solid all around. Sometimes highschoolers invade but they're harmless. Good place, highly recommend!

Atmosphere: 5

Food: 5

Service: 5

Ronald Coe

They are not very nice people.
Very flippant demeanor and poor custmer service.
Order bowl (there were only 8 to 9 pieces of chicken if that)
They failed to properly seal the bowl. (I'm visiting area) by the time I got back to daughters home and go inside the bottom of bag was completly soaked and entire fell out to ground. (Im still hungry) Not happy with this Chipotle. Not Happy Not Not Not!
In fairness manager did offer to replace order. I was not able to return today. Phooey

Atmosphere: 1

Food: 1

Service: 1

David Gu

Best Chipotle in the area! Every meal was so delicious, warm, fresh and tasty! Very fast service! Thank you! Much appreciated!

Atmosphere: 5

Food: 5

Service: 5

Patrick

Nice staff. Horrible portions. Never going back to this location.

Food: 1

Jovan Jovanovic

I was dealing with a guy named Yeni alfaro Marquez He was so unprofessional and rude I came at 10:30pm ,and he started talking in spanish to his coworkers cause he thought I do not understand spanish.He started talking about why i came so late,and when he was asked to give a water cup he said he won't do so and that i should have came earlier in order to get a water cup.
So it was too late for the water cup. But i guess its not too late to learn your employees how to behave and deal with the customers.
Being racist and unprofessional as this guy it's unacceptable.
Will never come to this chipotle due to this racist and unprofessional guy who was presenting himself as a manager.
So maybe that wasn't even his name but thats what he said.

Atmosphere: 1

Food: 1

Service: 1

Esther Mallet

Ordered on Uber eats. I was sent someone else’s order. I’m not getting full refund for it from Uber. I had to order again. They did get it right the second time (no compensation from them).

Anthony Laryukhin

$11 for this size of a bowl? Seriously? This is smaller than a kids meal

Atmosphere: 2

Food: 1

Service: 1

Gene

This Chipotle is pretty unsanitary. A server took the veggies off of someone's chicken bowl and put it back in the veggie container. I couldn't help but think of the plant-based eaters who may eat veggies that have chicken pieces in it now. My partner also asked for half chicken and half barbacoa and the server put the chicken in the bowl and thought she put too much for the half serving so she scooped most of the chicken out of the bowl and threw it in the trash before adding the barbacoa. The lady behind us even though it was insane of the server to do that and said "c'mon man just give him the chicken." Super weird. This Chipotle is unsanitary and so skimpy on the portions that they would rather throw away food then serve you a bigger portion.

Atmosphere: 1

Food: 2

Service: 1

Mariah C

this is the third or fourth time i’ve found hair in my tacos so so upset….ordered again today and a long hair was found in both my tacos absolutely disgusted and disappointed to say the least. workers should have hair tied back and hair nets on at all times when near food is this not the regulation here ???

Food: 1

Waqas Nasar

Small portions....what happened to Chipotle

Katelyn Snapp

Skimpy portions of old dried up meat.

Atmosphere: 4

Food: 1

Service: 4

Simon Tischler

Ordered a bowl- the bowl had the wrong meat- went back and had it remade as well as ordering another bowl- remade bowl now had correct meat and was missing other items and other bowl was completely wrong- the person who ate the other bowl is now throwing up constantly due to food poisoning

This is not the first time this chipotle has gotten my order incorrect but it’s never been this bad- chipotle get your act together

Atmosphere: 1

Food: 1

Service: 1

Loading...