Five Guys
10414 Auto Park Ave, Bethesda
(301) 365-9300
Recent Reviews
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Horrible service. Walked into the store basically empty just to be welcomed by every workers dirty look. Then we proceeded to order and we are very clear with what we want in our burger, yet, they still somehow managed to get it wrong, despite us being clear and having a good attitude, something that wasn’t done by the workers. I would argue for a refund but honestly it’s so disappointing that such a good place can have its image slightly ruined by their own workers.
Atmosphere: 1
Food: 1
Service: 1
We’re travelling to visit family, and any place that isn’t testing out fry bags will always get our money and five stars across the board!! Cup fries all the way. Food came out quick, place is clean, no complaints 🙌
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
I visited on a weekend morning. It was moderately busy, and the food came out quickly, which was great. However, with all the incoming orders and delivery drivers to manage, my order wasn’t taken exactly the way I requested, which was a bit inconvenient. The staff were friendly, though, and overall it was still a pleasant visit.
Atmosphere: 4
Food: 5
Service: 4
They got the price of a combo under $20.
Atmosphere: 5
Food: 5
Service: 5
The bacon cheeseburger wasn't as yummy as I remembered. It's been a while, so maybe I'm not remembering right? The bun ended up getting soggy and not being very useful, so it would have been nice if it had been toasted
The fries, as usual, rocked
Staff was great
Atmosphere: 5
Food: 3
Service: 5
Workers there are 100% the rudest I’ve ever encountered at a five guys. You talk directly to them and they ignore you 100%. They will even look right up at you and then hear you and look back away as if you don’t exist standing there. They will do it over and over again before they finally acknowledge you then when they do they play dumb as if they have no idea what’s going on. On top of that they are sarcastic and treat you like a jerk. I simply asked after the guy called the order to confirm because he literally just yelled out a bunch of mumble not being able to be understood. After I asked for confirmation he looked and looked away ignored me and then said you can’t read when I was still approaching the counter and hadn’t got there yet. With a bunch of other people waiting for the order standing around it was a reasonable response to confirm if the order happened to be me he called but instead of just saying yes or asking me who I was he instead said you can’t read(in question form)? I even said why you have to respond that way I was just checking. He then implied I’m dumb and couldn’t read again. Terrible service and workers which made the atmosphere completely unpleasant to say the least. If you’re picking up or getting to go I’m sure you’d be ok with the food but I would avoid going to this 5 guys at all costs if possible. Hope it’s helpful
Atmosphere: 1
Service: 1
Clean, but very slow and incredibly loud for being less than half full. Got my order wrong. Cheeseburger had fantastic veggies and copious amounts of crisp, green lettuce. Could not find the meat or taste it, crazy for a $11.59 burger. Would trade this for a Wendy's double any day.
Atmosphere: 2
Food: 2
Service: 1
Every time I go in the staff looks mad like they have to do work. The wait time when I order online takes longer. I've been to different ones and this location I avoid the most
Love the burgers and the French fries; it is quiet calm in the evening 🥹
Best burgers
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They don’t have milkshakes and there are peanuts I would not recommend eating here.
Atmosphere: 1
Food: 1
Service: 1
A $20 hamburger ?! That tastes just ok … wow. First timer who won’t be back.
Atmosphere: 1
Food: 1
Service: 3
Excellent ??
Atmosphere: 4
Food: 5
Service: 4
Great customer service
Atmosphere: 5
Food: 5
Service: 5
Delicious burgers, no longer wait, and friendly staff!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Five Guys Style, Bacon Cheeseburger and Fries, Hamburger
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