I want to share an honest and cautionary experience for anyone considering purchasing cakes from this location. While the storefront and branding may appear inviting, there are several behind-the-scenes issues that customers deserve to know.
First and foremost, the cakes are not made fresh. Many are baked and frozen—sometimes for months—before they’re thawed, microwaved, frosted, and decorated for sale. If you’re ordering for a special event, you may want to reconsider what you’re actually serving your guests.
Cleanliness is also a major concern. The back of the bakery is disorganized and unsanitary, with a staff bathroom located inside the same space where cakes are prepped and stored. This raises serious red flags for hygiene and food safety standards.
There is documented cross-contamination between gluten-free and regular cakes due to shared utensils and improper sanitation. If you or someone you’re serving has a gluten sensitivity or allergy, this could be dangerous.
The ingredients used are extremely heavy on sugar, butter, and cream cheese, which is typical for these cakes, but the amount used here makes them far from a healthy or thoughtfully crafted dessert. On one occasion, a fly was found in the icing bowl—it was trapped with a cup by a froster and the same frosting was still used for cake decoration. Completely unacceptable.
Also troubling is the way customer complaints are handled. The owners are often unreachable and use multiple email accounts to appear as if customers are communicating with different managers, creating confusion and avoiding accountability. If you do raise a concern, expect a quick coupon as compensation—likely just a way to offload more frozen inventory.
At the end of the day, if you’re celebrating something meaningful like a birthday or milestone, you deserve a cake that reflects care, freshness, and integrity. I strongly encourage supporting local non-franchise bakers who invest real time and energy into their creations.
Please take this review seriously and make an informed decision. A beautiful cake should come with peace of mind—not doubts about its freshness, safety, or origin.
Atmosphere: 2
Food: 1
Service: 1
Kristina
Very yummy! You will definitely want to have more than one! The bundles have a small sticker with the flavor name which is super helpful. Really enjoyed the Oreo Cookies and Cream!
Food: 5
Recommended dishes: Red Velvet Cake
Tube You
Get Dunkin Hines box and icing. Save your money. The yellow color shows it is premade, probably yellow #55. Disgusting. Fake cake. Fraud. Worse birthday gift for my sister. She hated it. This was a waste of my $40. Fraud. Fraud. Disgusting. Even the icing is from a box. Shame on you.
Atmosphere: 5
Food: 1
Service: 5
MYRNA Mercedes
Extremely disappointed! Double tiered cake was delivered in a bag with no box or covered for protection. As a result half of the cake lost it frosting. Please do not offer to this cake delivery unless the product can be properly protected!
Atmosphere: 1
Food: 1
Service: 1
gigi Hernandez
Unkind staff member on 2/6/2025 in the evening refused to give me my item even though I had an email for it. Did not shop at this location
Leanne Tobias
Just tried one of the red velvet cupcakes as a guest at a holiday party. Delightful — the best red velvet cake I’ve ever tasted. An assortment of cupcake flavors were being served and they were a hit — festive and delicious.
Tiffany Brown
Every time I come here for a promotion received via email this location doesn’t participate. It’s annoying.
Rosa Navas
I must say I'm so disappointed. I've been buying cakes at this location for the past year, but now cakes have significantly shrunken. Basically, they are charging you the same price for less cake.
Atmosphere: 3
Food: 1
Service: 3
Rosa Navas-Rivero
I must say I'm so disappointed. I've been buying cakes at this location for the past year, but now cakes have significantly shrunken. Basically, they are charging you the same price for less cake.
Atmosphere: 3
Food: 1
Service: 3
Carol Navas
I must say I'm so disappointed. I've been buying cakes at this location for the past year, but now cakes have significantly shrunken. Basically, they are charging you the same price for less cake.
I swear by this bakery for my job. I work for UDC and order for our Faculty and Staff Service awards. People fight over these cupcakes and someone ALWAYS gets theirs stolen when they take their eyes off of them. A true gem.
Atmosphere: 5
Food: 5
Service: 5
Kamille West
Ordered a "fiesta" red velvet cake for colleagues- it was beautiful, moist and tasty!! Ms Helen was so charming and pleasant ? Will definitely be back!
Tishonna “Shonna” W.
My favorite place ???
C 3
Addictive (in a good way)
Susie Mathews
These bundt cakes are so delicious and I love all the different flavors.
I want to share an honest and cautionary experience for anyone considering purchasing cakes from this location. While the storefront and branding may appear inviting, there are several behind-the-scenes issues that customers deserve to know.
First and foremost, the cakes are not made fresh. Many are baked and frozen—sometimes for months—before they’re thawed, microwaved, frosted, and decorated for sale. If you’re ordering for a special event, you may want to reconsider what you’re actually serving your guests.
Cleanliness is also a major concern. The back of the bakery is disorganized and unsanitary, with a staff bathroom located inside the same space where cakes are prepped and stored. This raises serious red flags for hygiene and food safety standards.
There is documented cross-contamination between gluten-free and regular cakes due to shared utensils and improper sanitation. If you or someone you’re serving has a gluten sensitivity or allergy, this could be dangerous.
The ingredients used are extremely heavy on sugar, butter, and cream cheese, which is typical for these cakes, but the amount used here makes them far from a healthy or thoughtfully crafted dessert. On one occasion, a fly was found in the icing bowl—it was trapped with a cup by a froster and the same frosting was still used for cake decoration. Completely unacceptable.
Also troubling is the way customer complaints are handled. The owners are often unreachable and use multiple email accounts to appear as if customers are communicating with different managers, creating confusion and avoiding accountability. If you do raise a concern, expect a quick coupon as compensation—likely just a way to offload more frozen inventory.
At the end of the day, if you’re celebrating something meaningful like a birthday or milestone, you deserve a cake that reflects care, freshness, and integrity. I strongly encourage supporting local non-franchise bakers who invest real time and energy into their creations.
Please take this review seriously and make an informed decision. A beautiful cake should come with peace of mind—not doubts about its freshness, safety, or origin.
Atmosphere: 2
Food: 1
Service: 1
Very yummy! You will definitely want to have more than one! The bundles have a small sticker with the flavor name which is super helpful. Really enjoyed the Oreo Cookies and Cream!
Food: 5
Recommended dishes: Red Velvet Cake
Get Dunkin Hines box and icing. Save your money. The yellow color shows it is premade, probably yellow #55. Disgusting. Fake cake. Fraud. Worse birthday gift for my sister. She hated it. This was a waste of my $40. Fraud. Fraud. Disgusting. Even the icing is from a box. Shame on you.
Atmosphere: 5
Food: 1
Service: 5
Extremely disappointed! Double tiered cake was delivered in a bag with no box or covered for protection. As a result half of the cake lost it frosting. Please do not offer to this cake delivery unless the product can be properly protected!
Atmosphere: 1
Food: 1
Service: 1
Unkind staff member on 2/6/2025 in the evening refused to give me my item even though I had an email for it. Did not shop at this location
Just tried one of the red velvet cupcakes as a guest at a holiday party. Delightful — the best red velvet cake I’ve ever tasted. An assortment of cupcake flavors were being served and they were a hit — festive and delicious.
Every time I come here for a promotion received via email this location doesn’t participate. It’s annoying.
I must say I'm so disappointed. I've been buying cakes at this location for the past year, but now cakes have significantly shrunken. Basically, they are charging you the same price for less cake.
Atmosphere: 3
Food: 1
Service: 3
I must say I'm so disappointed. I've been buying cakes at this location for the past year, but now cakes have significantly shrunken. Basically, they are charging you the same price for less cake.
Atmosphere: 3
Food: 1
Service: 3
I must say I'm so disappointed. I've been buying cakes at this location for the past year, but now cakes have significantly shrunken. Basically, they are charging you the same price for less cake.
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
I swear by this bakery for my job. I work for UDC and order for our Faculty and Staff Service awards. People fight over these cupcakes and someone ALWAYS gets theirs stolen when they take their eyes off of them. A true gem.
Atmosphere: 5
Food: 5
Service: 5
Ordered a "fiesta" red velvet cake for colleagues- it was beautiful, moist and tasty!! Ms Helen was so charming and pleasant ? Will definitely be back!
My favorite place ???
Addictive (in a good way)
These bundt cakes are so delicious and I love all the different flavors.
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