Shake Shack Westfield Montgomery Mall
$ • Burgers, Ice Cream
Hours:
7101 Democracy Blvd, Bethesda
(240) 226-7144
About Shake Shack
Customers' Favorites
Shake Shack Reviews
Ratings
Hours
Monday | 11AM - 9:30PM |
Tuesday | 11AM - 9:30PM |
Wednesday | 11AM - 9:30PM |
Thursday | 11AM - 9:30PM |
Friday | 11AM - 9:30PM |
Saturday | 11AM - 9:30PM |
Sunday | 11AM - 7:30PM |
Shake Shack Westfield Montgomery Mall offers a mixed dining experience. While the burgers and fries are nicely seasoned and fresh, the overall quality and value have been inconsistent. The food is often overly salted, and some customers have been unable to finish their meals. The service is generally friendly, with quick pickup, and staff members like Mariely and Lisa have been praised for their professionalism and kindness, helping customers with menu guidance and making the experience enjoyable. The restaurant's location within the mall food court provides ample seating, even during busy periods. Vegetarian and vegan options are available, though the selection may be limited compared to other dining options in the food court. Some recent reviews mention the high prices, such as around $20 for a cheeseburger combo, and note that the fries can be very salty. Also, customers find the chicken sandwich with avocado to be okay, but some feel the drinks are overpriced at $4 each, and the food quality can vary. Overall, the Shake Shack at Westfield Montgomery Mall provides some positive aspects like friendly service and fresh food, but there are areas for improvement in value and consistency.