This Starbucks has employees who don’t care or listen to what the customer wants when ordering food. They’re pumping their music and in their own world. I’m not coming back to this particular Starbucks.
John Williams
It has gotten too expensive
Atmosphere: 3
Food: 3
Service: 3
Rouse RD
** update Starbucks reach out to find out what happened. I explained. After a couple of apologies she offered a refund. I told her the time I spent dealing with their bad service is more than a drink but I would take the refund. They NEVER accredited my account. She Never sent the refund. No wonder the poor performance at their stores if corporate doesn’t care for their customers neither. All this while their stock is tanking. Shameless. I now cross the street to Pitango better coffee, better service for the same price . I just left 292 unclaimed rewards stars to expire as I have no interest in going back, not even for free stuff. Horrible experience at this Starbucks.
This is the only Starbucks in my long list of Starbucks reviews that gets a one star. If you visit this place be aware of the very unfriendly barista. He served me a hot latte at a very cold temperature. I knew he used cold milk on my latte. I thought twice about saying anything. I was afraid that he will make the next latte extra hot if I give any feedback. I did it anyways. At the end of the day I paid for it. I got a very rude” next time you need to ask for extra hot” I told him no, I don’t want it extra hot. I just don’t want it COLD. He made me an extra hot latte that burnt my mouth. Rude. Entitled, little person. I hope karma gets him. Barista was white guy, dark brown long curly hair with an inappropriate shirt that was mostly open and unbuttoned.
Atmosphere: 1
Food: 1
Service: 1
Arielle Sheftall
They forgot my shots of vanilla ☹️
Atmosphere: 5
Food: 5
Service: 5
Andrew Phillips
please make everything cheaper
Atmosphere: 5
Food: 4
Service: 3
Tee
I ordered online and went to the store to wait. While waiting, I saw the barista (white guy, didn’t get his name) making my drink. He clearly failed to put the brown sugar and vanilla bean powder. When asked about the items missing, he said I added it to the steaming cup. I know this is incorrect because I was standing there watching him make the drink. I said I watched you make the drink and you didn’t add it. He stated again, that he added it. I took his word and left. After leaving and walking a block away, I had to turn around and go back to the store because my tea just tasted like cold milk with no sugar or flavor. When I returned, I spoke to two ladies who were more than happy to assist, and fixed my drink asap. The gentleman looked at me and never apologized or took accountability for his mistake. To the gentleman that clearly made my drink wrong and didn’t want to fix it when asked; this is my advice to you. People come to Starbucks daily and know how their drinks are suppose to taste. If you are not feeling well or not up to making drinks the proper way, then maybe you should run a register and not mess up drinks. Also, your customer service could really use some help. I was shocked by the lack of customer service he had. He could have fixed the drink in the moment, but he didn’t cause of his ego.
Atmosphere: 3
Food: 2
Service: 2
Marry V.
Its always my top go-to spot whenever my i need my caffeine fix! The coffee is consistently delicious, and the staff are always so friendly and welcoming. A perfect place to grab some coffee or settling in to get some work done. Highly recommended ig to anyone in the area.
Parking: It depends at what time you visit this place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Blueberry Scone, Brew Dr Island Mango Kombucha, Ham & Swiss Croissant, Chocolate Croissant, Iced Lavender Oatmilk Latte
Jenny J
I bought drinks of coffee this morning, I don’t know if I changed the capacity.this cup is so different.especial size of venti?20% less than usual?
Atmosphere: 4
Food: 5
Service: 3
Ian Bergman
Delicious coffee. Awesome baristas. They all deserve a raise frfr
Julie
The store is under construction, so there is limited seating, and it tends to get crowded during busy times. The staff is very friendly and are doing the best they can with what they have to work with.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon & Gruyère Egg Bites, Marshmallow Dream Bar
Rating: 4.50. Relaxed, chill vibe with seating inside & outside (pet-friendly). Mobile orders easily accessible. Centrally located in Bethesda by the Marriott Headquarters & other hotspots/trendy restaurants. Baristas friendly & courteous. Full menu of coffee, frappes, drinks, food & products. Plenty of tables to spread out & enjoy your cup of joe. ☕️ Well-maintained & very clean.
Vegetarian options: Options available for drinks with ability to special order. Food items prepared so options are limited.
Dietary restrictions: Flexibility to special order coffees, frappes & other drinks.
Parking: Metered parking in front of and on the side of both Starbucks’ entrances. Parking garage very close—across from the Marriott Headquarters.
Kid-friendliness: Kid-family-and-pet-friendly. Tables/chairs situated in front of (and inside of) Starbucks to relax and chill out.
Wheelchair accessibility: Spaciously arranged Starbucks with lots of seating options and maneuverability.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: White Chocolate Cr
G. Martin Rademacher
It's 5 AM I'm outside in the rainy cold cause they taking their sweet time opening the door. Would give 0 Stars if that was an option. It's 5:01 now. Smh
Adam Knight
STINKSNot trying to be rude but it’s a homeless houseAnd it just makes the restaurant smell badBut otherwise everything
Atmosphere: 1
Food: 4
Service: 4
Alejandra Alvarado
Kid-friendliness: Love to stop by for my morning coffee. The staff is so kind and they have great service.
This Starbucks has employees who don’t care or listen to what the customer wants when ordering food. They’re pumping their music and in their own world. I’m not coming back to this particular Starbucks.
It has gotten too expensive
Atmosphere: 3
Food: 3
Service: 3
** update Starbucks reach out to find out what happened. I explained. After a couple of apologies she offered a refund. I told her the time I spent dealing with their bad service is more than a drink but I would take the refund. They NEVER accredited my account. She Never sent the refund. No wonder the poor performance at their stores if corporate doesn’t care for their customers neither. All this while their stock is tanking. Shameless. I now cross the street to Pitango better coffee, better service for the same price . I just left 292 unclaimed rewards stars to expire as I have no interest in going back, not even for free stuff.
Horrible experience at this Starbucks.
This is the only Starbucks in my long list of Starbucks reviews that gets a one star. If you visit this place be aware of the very unfriendly barista. He served me a hot latte at a very cold temperature. I knew he used cold milk on my latte. I thought twice about saying anything. I was afraid that he will make the next latte extra hot if I give any feedback. I did it anyways. At the end of the day I paid for it. I got a very rude” next time you need to ask for extra hot” I told him no, I don’t want it extra hot. I just don’t want it COLD. He made me an extra hot latte that burnt my mouth. Rude. Entitled, little person. I hope karma gets him. Barista was white guy, dark brown long curly hair with an inappropriate shirt that was mostly open and unbuttoned.
Atmosphere: 1
Food: 1
Service: 1
They forgot my shots of vanilla ☹️
Atmosphere: 5
Food: 5
Service: 5
please make everything cheaper
Atmosphere: 5
Food: 4
Service: 3
I ordered online and went to the store to wait. While waiting, I saw the barista (white guy, didn’t get his name) making my drink. He clearly failed to put the brown sugar and vanilla bean powder. When asked about the items missing, he said I added it to the steaming cup. I know this is incorrect because I was standing there watching him make the drink. I said I watched you make the drink and you didn’t add it. He stated again, that he added it. I took his word and left. After leaving and walking a block away, I had to turn around and go back to the store because my tea just tasted like cold milk with no sugar or flavor. When I returned, I spoke to two ladies who were more than happy to assist, and fixed my drink asap. The gentleman looked at me and never apologized or took accountability for his mistake.
To the gentleman that clearly made my drink wrong and didn’t want to fix it when asked; this is my advice to you. People come to Starbucks daily and know how their drinks are suppose to taste. If you are not feeling well or not up to making drinks the proper way, then maybe you should run a register and not mess up drinks. Also, your customer service could really use some help. I was shocked by the lack of customer service he had. He could have fixed the drink in the moment, but he didn’t cause of his ego.
Atmosphere: 3
Food: 2
Service: 2
Its always my top go-to spot whenever my i need my caffeine fix! The coffee is consistently delicious, and the staff are always so friendly and welcoming. A perfect place to grab some coffee or settling in to get some work done. Highly recommended ig to anyone in the area.
Parking: It depends at what time you visit this place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Blueberry Scone, Brew Dr Island Mango Kombucha, Ham & Swiss Croissant, Chocolate Croissant, Iced Lavender Oatmilk Latte
I bought drinks of coffee this morning, I don’t know if I changed the capacity.this cup is so different.especial size of venti?20% less than usual?
Atmosphere: 4
Food: 5
Service: 3
Delicious coffee. Awesome baristas. They all deserve a raise frfr
The store is under construction, so there is limited seating, and it tends to get crowded during busy times. The staff is very friendly and are doing the best they can with what they have to work with.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon & Gruyère Egg Bites, Marshmallow Dream Bar
Restaurantji Recommends
Rating: 4.50. Relaxed, chill vibe with seating inside & outside (pet-friendly). Mobile orders easily accessible. Centrally located in Bethesda by the Marriott Headquarters & other hotspots/trendy restaurants. Baristas friendly & courteous. Full menu of coffee, frappes, drinks, food & products. Plenty of tables to spread out & enjoy your cup of joe. ☕️ Well-maintained & very clean.
Vegetarian options: Options available for drinks with ability to special order. Food items prepared so options are limited.
Dietary restrictions: Flexibility to special order coffees, frappes & other drinks.
Parking: Metered parking in front of and on the side of both Starbucks’ entrances. Parking garage very close—across from the Marriott Headquarters.
Kid-friendliness: Kid-family-and-pet-friendly. Tables/chairs situated in front of (and inside of) Starbucks to relax and chill out.
Wheelchair accessibility: Spaciously arranged Starbucks with lots of seating options and maneuverability.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: White Chocolate Cr
It's 5 AM I'm outside in the rainy cold cause they taking their sweet time opening the door. Would give 0 Stars if that was an option. It's 5:01 now. Smh
STINKSNot trying to be rude but it’s a homeless houseAnd it just makes the restaurant smell badBut otherwise everything
Atmosphere: 1
Food: 4
Service: 4
Kid-friendliness: Love to stop by for my morning coffee. The staff is so kind and they have great service.
Atmosphere: 5
Food: 5
Service: 5
Nice variety of food and
Atmosphere: 4
Food: 4
Service: 4
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