Starbucks

I am a DoorDash driver and a former Starbucks partner — I even still remember my old partner number. I understand that not every day is sunshine and rainbows; I’ve been in those shoes before. I often stop by this location while picking up orders for customers, as it’s been convenient to grab my own drink here.

In previous visits, my experiences were excellent — I felt genuinely welcomed, especially by the gentleman wearing the Coffee Master apron. However, when I returned today around 6:00 PM on 08/12, the only staff member on duty displayed a level of rudeness that was, frankly, remarkable. It created such an unwelcoming atmosphere that I found myself wondering if my presence was somehow an inconvenience to them.

Well — have a pleasant day. I’ll be avoiding this location in the future, if only to spare them the apparent distress of having to serve me.

#Carryon

Atmosphere: 1

Food: 3

Service: 1

I’m a regular at Starbucks going at least twice a day most often to the Westbard & Sangamore locations. Since this particular Starbucks has reopened a few weeks ago, I’ve gone 3/4 times. Aside from the usual chaos due to volume, my order has been wrong I kid you not EVERY single time. I would avoid this location if possible. It’s just not worth the parking headache, the million people waiting at the pickup counter, combined with the lack of attention to detail which leads to your order being wrong more often than not.

Food: 1

The restroom door lock is broken. You think it's closed but it's not. They put a note that say I should push the door harder to lock it instead of fixing the problem

Long wait time to be helped.

Not a good one

Atmosphere: 1

Food: 2

Service: 1

Great location!

Atmosphere: 5

Food: 5

Service: 5

Ordered few items through uber eats and luckily I saw this before I ate it....

Food: 1

Dude doing the food is doing it in batches. Idk if it’s to walk back and forth mess or what but there are so many people waiting forever for food. Really regret ordering food here. Going to be late for work for sure. 20 mins for egg bites.

And then how do you burn a sous vide egg bite?

Atmosphere: 4

Food: 3

Service: 1

Very bad customer service

Atmosphere: 5

Food: 5

Service: 1

Recommended dishes: Bagel

drinks tasted off like i usually get a refresher and it tasted kinda sour and watered down

Atmosphere: 5

Food: 1

Service: 3

Recommended dishes: Bagel

Good place for a quick bite and coffee. Gets busy in the mornings. But the service staff still were able to cope up with the number of orders.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Ham & Swiss Croissant, Featured Medium Roast - Pike Place Roast

The service here is honestly not good, there is a clear lack of training in this location. They don’t know about the reward system, and refused to use my points towards a purchase. When ordering they repeat back the wrong drinks all the time, they don’t know ingredients to drinks, and they constantly are out of stuff. It’s near my work’s bank so I come every Monday but I think I will go to another.

Atmosphere: 4

Food: 5

Service: 1

If you want to feel like you are in high-school. Come to this starbucks.

Atmosphere: 3

Food: 4

Service: 3

The windows and the inside of the shop were so dirty that I couldn't place an order. I thought to myself, if this dirty in front of the customer's eyes, woe to that back.

Atmosphere: 1

Food: 1

Service: 1

This is my go-to Starbucks because the staff makes it seamless every time. Thank you to Sweety, Sasha, Levi, the Hawaiian princess, and the rest of the professional yet friendly staff. You work very hard and it’s much appreciated!

Atmosphere: 5

Food: 5

Service: 5