Baskin-Robbins
Shoppes at Highbridge, 6101 Highbridge Rd, Bowie
(301) 262-8239
Recent Reviews
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I unfortunately missed the names of the people who helped us tonight. The young man who took our order and served us was incredibly friendly and helpful and the young lady who rang us up was very friendly as well! I really appreciate the good customer service! At the end of a long day it really makes a difference to be greeted by smiling people.
I do wish there was a way to have a little more outdoor seating. ☺️
Food: 5
Service: 5
Sooooo good
IG: @yveee_
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Banana Split, Oreo Cookies N' Cream, Gold Medal Ribbon
Been here 3 times in recent weeks. Always slow to take orders despite me being the only one in line - 1 time they gave the wrong order to me. The last time they closed the store 10 minutes early because they didn’t feel like serving us.Just go down the street to Coldstone. Don’t waste your time here.
Sooooo good
CARL WAS A GREAT HELP MY FATHER LOVES BASKINS SO FOR CARL TO BE SO NICE AND BE PROFESSIONAL HELPED! We got 3 milk shakes and my father says he loved it! Thanks Carl!
Employees literally move in slow motion…. Took SO long for my very simple order.
Employees literally move in slow motion…. Took SO long for my very simple order.
Excellent, attention, they make you feel important, thank you
The ice cream was great! Everything was fresh and clean. The customer service was amazing, and the flavors that they sold were mouth-watering! I would highly recommend, and their cakes are absolutely delicious. I really enjoyed the Lemon Sorbet, and their great tasting Mint Chocolate Chip ice cream.
Restaurantji Recommends
Employees literally move in slow motion…. Took SO long for my very simple order.
I got me a small cappinno blast. It was delicious.
Umela was very rude. Sounded like she didn't want to make any ice cream. I ordered a premium oreo Sunday with sprinkles and a cherry on top. She said she cannot make it this way, because the sprinkles and cherry will be too much for the lid to close. Sprinkles and a cherry aren't much added volume to prevent a lid from closing. Anyways, we got a two scoop Sunday because she was to incompetent to understand that. She also doesn't speak very good English, but insisted on not letting us speak to the kid behind her who speaks perfect English.Once she handed us our order she had the audacity to tell us how we should order next time. Excuse me, but I'm the customer and your job is to listen to what I want and make it. Do not tell me how to order. Umela needs more training.
My daughter loves the donuts, but they aren't fresh. I prefer Krispy Kreme. The DD coffee is good, though I like PJs better. Service at this location is fine. Its good they have ice cream also which is great for warmer spring and summer months.
Superb customer service!! I had an issue with an online order and Delina contacted me directly to resolve it. She addressed it quickly and professionally. I am very happy and impressed with their customer service.
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