BJ's Restaurant & Brewhouse

very detailed oriented place

Great ambience, especially on game nights! There’s lots to order so it’s great for everyone!

My order was not as good this time. The shrimp scampi was swimming in garlic sauce. I was missing two if my jumbo shrimps. This wasn't a good night to eat out.

My order was ready at the time indicated.

The womens restroom needed alot of attention @ BJ's Restaurant & Brewhouse in Bowie!

We came in close to 6pm and it was not busy there at all. We’re seated less than 5 min but our server was the worst. She barely spoke loud enough for us to catch her name. She acted like she didn’t understand what we were trying to order and very much seemed to be out of it. She didn’t bring out specific necessities when we ordered. No water for the adults that ordered alcoholic beverages, plates for the appetizers, no straws for the drinks, or napkins. Food was nasty and my friend’s order of wings were burnt. She reached over people’s food and literally walked off for long periods of time. Never asked if we wanted refills or if we liked our food. We were very much ready to go. When we were done eating we had multiple opportunities to just walk out without paying bc she was gone for so long. We thought she was gone to get our check so I was trying to use the QR code to see the amount and it was unavailable. She comes over 20 minutes later and asks if we want our check. Then proceeds to give’s us our check and agains walks off for another 15 minutes. When we pay our bill one of us pays in cash so we ask for another check to see the remaining balance and she tell us that she can’t do that. So we just pay the rest, give her a tip and leave.

Here’s the worst part. As we’re walking to our cars, she comes out asking for more money for her tip bc we didn’t give her 18%. How dare you come out and ask for more money when you didn’t even do your job correctly. Calling one of us rude when we were just trying to eat. We didn’t ask for her to take the food back or to take anything off our check because we didn’t like and we didn’t even call for the manager. Once she called one of us rude it went left. The waitress threatened us, trying to fight us, and recorded us. The police was going to be called because we had kids with us and throwing out threats.

We usually have a good experience, but after this we will never go back to that establishment again.

Waitress Name: Mercedes Clayton.

Update: I only have gotten 1 response from someone and they told me that their manager was looking into it and would respond with in a couple of days. It’s been over 2 weeks since this happened. They really don’t have good customer service.

Always good food and vibe .

I visited today at the request of my niece after her graduation. Today showed me why I had not been there in years. Rotating entry glass doors were filthy. Service was lacking. Bathroom needed attention and it was too dark. Wait was too long to be seated (5-10 minutes for an almost empty dining room), for a server to appear to take our order and lack of enthusiasm from him (at least pretend you’re glad you have a job). Why would the host attempt to seat us in the bar area when there were only 2 tables occupied in the rest of the restaurant? Perhaps not enough servers were available at the time. Beverages were brought out with no straws. A request was made but either ignored or unheard. After a few minutes I got up and asked for straws. From the host. Finally got some after she went into the kitchen. Strange. Food was lackluster in flavor. It came out in stages and was haphazardly placed on the table (appetizers) to one entree given to wrong guest. I asked for a medium burger and it was clearly well done. I should have known better since server never asked me or 2 other guests how we would like our burger cooked. I made it a point of asking for medium cooked. Epic fail from the kitchen. I was super hungry so I ate some of it because if I sent it back I would have cancelled my order. I had already cancelled my appetizer because it took too long. He brought it out anyway and removed it from the check. It was flavorless. Server reaching across the table to give food to a patron on other side of the table is a no no. The best thing I had was the soft drink and the bacon on my burger. I work in the industry so I’m hypercritical of every aspect. There is so much more I could say but I don’t think it would change anything. That was my first time in 5 years dining here and absolutely my last.

Posted 20 too early....So far is been 20 minutes sitting at table, no one has bothered to come by.
They came by and we got order in.
I know the beer will be good!

Going to BJ's Restaurant & Brewhouse in Bowie, Maryland, was a really bad experience. We sat there for about 20 minutes, and no one even looked our way. We didn't get any drinks or a chance to order food because no server came to our table. It was like we weren't even there. After waiting so long, I finally talked to someone who seemed to be in charge. But they weren't helpful at all and didn't seem to care that we had been ignored. We left feeling really upset and like they didn't want our business. We ended up going to Longhorn Steakhouse instead, and it was a completely different story. Right away, they were friendly, got us seated, and took care of us the whole time we were there. It just showed how badly we were treated at BJ's. I definitely wouldn't recommend going to BJ's Restaurant & Brewhouse in Bowie, MD, based on what happened to us. Waiting that long to be ignored, and then having a bad experience with the staff, is just not okay. You're better off going to a place that will actually treat you like a customer.

Unlike our prior visit, the energy level in the place seemed rather low this time. While pleasant, the food and service felt equally lackluster. Perhaps it was our late, 9 pm seating, or just simply a slow midweek night.

Although BJ's in Bowie is a chain restaurant, it does not affect the service and food quality. The food is always great at this location, and the service is top-notch. I can always count on fast and friendly service. Before heading to a concert this weekend, my family and I ate at BJ's. We were a large party, and the food came out on time and all hot. This is often a problem for some restaurants when dealing with parties of 5 and more, but not BJ's. I highly recommend it.

Our waitress was Precious and she definitely went above and beyond. We had a party of 15 actually and she did not disappoint from the greeting, to placing the order, changing on us throughout our time eat, and just being welcoming and warm.

We had a great hostess, waiteress, and the chef was on point with all the food tonight. Great family dinner.

Excellent restaurant, excellent menu, excellent drink selection, excellent prices, excellent service, excellent location, excellent staff.

Man ol man. We asked for a circle booth because we were a party of 7. A manager said no. Ok we tried to work with it. We were body to body sitting at the table. Then , The waitress took our children's order as soon as we sat. Loved it! TOOK 50 minutes to get their food and it was incomplete! The entire table didn't order food yet .

Excellent restaurant, excellent fresh well-prepared food, excellent menu, excellent service, excellent staff