Janeen is the only person that takes orders outside that really makes you feel welcome. He makes you laugh, recommends the mobile app to save money and very attentive with each person. Please bump him up to get a raise
Service: 5
Liberated Lady
Purchased 8 nuggets and waffle fries. The nuggets was very small, cold, dry and burnt. The fries was cold and soggy. Do not recommend this location at all. Was not a clean facility.
Atmosphere: 1
Food: 1
Service: 1
Shaneen Festus
This chick fi la is so slow. They have 5 people standing outside talking to each other while only 2 take orders. The line is long and the fact that I was able to write this review while waiting in line says a lot.
Catherine R
This was hands down the worst Chick-fil-A experience I’ve ever had. When I pulled up, the employee handed me a tray of drinks (Oreo milkshake, frosted lemonade, and Sprite), tilted it, and dumped the entire thing all over me and inside my car. Her response? A quick “oh sorry” and nothing else until I had to ask for napkins. I sat there drenched and sticky, cleaning myself up, while multiple employees just stood around watching. Not one person — not even a manager — came out to properly apologize or make the situation right.
While I was trying to clean myself up, the guy in the car behind me even said, “That’s foul, you should at least get your meal comped.” And he was right. But instead of offering anything, the employee came back and actually asked me, “Do you want me to remake the drinks?” Of course I wanted them remade — they had just been spilled all over me.
When they finally brought the drinks, the employee then asked, “Do you need anything else?” What do you mean do I need anything else? Yes — my food. They had completely lost my order and nearly gave it to someone else. I waited another few minutes before finally getting it, only to find my fries already cold.
For a company that prides itself on great service, this was absolutely unacceptable. Mistakes happen, but the complete lack of urgency, accountability, and care was shocking. No manager ever came out, no real apology, no offer to comp or refund the meal — just me left sitting in a sticky car with cold food. Extremely disappointing, and I won’t be returning to this location.
Atmosphere: 1
Food: 1
Service: 1
John Mahaney
I don't really go to Chick-fil-A and every time I visit is a reminder why I don't come here. Everything is extremely mid and not worth it.
Atmosphere: 3
Food: 2
Service: 5
EnJoy Miya
Just spent over an hour trying to resolve an issue with my food. Grease was BURNT! You can smell it in my home and then I gave the benefit of doubt like, maybe I'm mistaken. I tasted 1 and it carried the same burnt popcorn/cookie flavor. Something happened this evening and they still served rhe customers this food. I then tried to resolve it only to spend over an hour doing so and still no solution that met my needs. Disappointed for sure especially after a long and challenging day. Smh.
Food: 1
Kiki
Please check your bags before digging to get them fries that falls out the box into the bag. So disgusting...there's literally hair all in my bag
Vanessa Richardson-Walker
Big Fan of Chick-fil-A. Always fresh food and excellent customer service skills ALL of the locations and employees 👌🏽 from the Top to clean-up crews. They out do all the fast food organizations at this time.
My Chicken Deluxe Sandwich was made with flavor and my Fries and Drink was great! My order was served fast and hot! Staff customer service was friendly! This location was clean with plenty of parking.
David Noel
This location refuses to do refills on lemonade, unclear about other drinks. Sounds like it's a franchisee decision. They really should post a sign so you know before you order. This is America: we deserve our refills.
Atmosphere: 4
Food: 1
Service: 4
Monse Aymacana
We were leaving from doctors appointment and stopped there, the girl at drive thru was very kind, she made sure she said my name the right way, very smilie and making sure we got our order right. Even my nieces mentioned she gave us the best customer service.
Atmosphere: 5
Food: 5
Service: 5
Brianna Harrison
If I could give this store zero stars, I would. This location lacks professionalism and clearly needs better training. I placed a mobile drive-thru order, and my drinks were wrong. I sent someone back an hour later, and they were still INCORRECT despite the receipt being on the cup.
When I called, the manager Brianna was unhelpful and even found the situation amusing. I went to the store myself, and the drive-thru staff were laughing as I explained the issue to the cashier. Brianna hid in the back, first claiming to be busy, then hiding in the restroom.
When she finally came out, she showed no accountability and had a smirk on her face. It took the store owner stepping in to resolve the issue. It’s unacceptable for a business to waste customers’ time and take no accountability.
The best fast food! Liked it very much
Atmosphere: 5
Food: 5
Service: 5
Janeen is the only person that takes orders outside that really makes you feel welcome. He makes you laugh, recommends the mobile app to save money and very attentive with each person. Please bump him up to get a raise
Service: 5
Purchased 8 nuggets and waffle fries. The nuggets was very small, cold, dry and burnt. The fries was cold and soggy.
Do not recommend this location at all. Was not a clean facility.
Atmosphere: 1
Food: 1
Service: 1
This chick fi la is so slow. They have 5 people standing outside talking to each other while only 2 take orders. The line is long and the fact that I was able to write this review while waiting in line says a lot.
This was hands down the worst Chick-fil-A experience I’ve ever had. When I pulled up, the employee handed me a tray of drinks (Oreo milkshake, frosted lemonade, and Sprite), tilted it, and dumped the entire thing all over me and inside my car. Her response? A quick “oh sorry” and nothing else until I had to ask for napkins. I sat there drenched and sticky, cleaning myself up, while multiple employees just stood around watching. Not one person — not even a manager — came out to properly apologize or make the situation right.
While I was trying to clean myself up, the guy in the car behind me even said, “That’s foul, you should at least get your meal comped.” And he was right. But instead of offering anything, the employee came back and actually asked me, “Do you want me to remake the drinks?” Of course I wanted them remade — they had just been spilled all over me.
When they finally brought the drinks, the employee then asked, “Do you need anything else?” What do you mean do I need anything else? Yes — my food. They had completely lost my order and nearly gave it to someone else. I waited another few minutes before finally getting it, only to find my fries already cold.
For a company that prides itself on great service, this was absolutely unacceptable. Mistakes happen, but the complete lack of urgency, accountability, and care was shocking. No manager ever came out, no real apology, no offer to comp or refund the meal — just me left sitting in a sticky car with cold food. Extremely disappointing, and I won’t be returning to this location.
Atmosphere: 1
Food: 1
Service: 1
I don't really go to Chick-fil-A and every time I visit is a reminder why I don't come here. Everything is extremely mid and not worth it.
Atmosphere: 3
Food: 2
Service: 5
Just spent over an hour trying to resolve an issue with my food. Grease was BURNT! You can smell it in my home and then I gave the benefit of doubt like, maybe I'm mistaken. I tasted 1 and it carried the same burnt popcorn/cookie flavor. Something happened this evening and they still served rhe customers this food. I then tried to resolve it only to spend over an hour doing so and still no solution that met my needs. Disappointed for sure especially after a long and challenging day. Smh.
Food: 1
Please check your bags before digging to get them fries that falls out the box into the bag. So disgusting...there's literally hair all in my bag
Big Fan of Chick-fil-A. Always fresh food and excellent customer service skills ALL of the locations and employees 👌🏽 from the Top to clean-up crews.
They out do all the fast food organizations at this time.
Atmosphere: 5
Food: 5
Service: 5
Great service, store was clean
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I had better
Atmosphere: 3
Food: 3
Service: 3
My Chicken Deluxe Sandwich was made with flavor and my Fries and Drink was great! My order was served fast and hot! Staff customer service was friendly! This location was clean with plenty of parking.
This location refuses to do refills on lemonade, unclear about other drinks. Sounds like it's a franchisee decision. They really should post a sign so you know before you order. This is America: we deserve our refills.
Atmosphere: 4
Food: 1
Service: 4
We were leaving from doctors appointment and stopped there, the girl at drive thru was very kind, she made sure she said my name the right way, very smilie and making sure we got our order right.
Even my nieces mentioned she gave us the best customer service.
Atmosphere: 5
Food: 5
Service: 5
If I could give this store zero stars, I would. This location lacks professionalism and clearly needs better training. I placed a mobile drive-thru order, and my drinks were wrong. I sent someone back an hour later, and they were still INCORRECT despite the receipt being on the cup.
When I called, the manager Brianna was unhelpful and even found the situation amusing. I went to the store myself, and the drive-thru staff were laughing as I explained the issue to the cashier. Brianna hid in the back, first claiming to be busy, then hiding in the restroom.
When she finally came out, she showed no accountability and had a smirk on her face. It took the store owner stepping in to resolve the issue. It’s unacceptable for a business to waste customers’ time and take no accountability.
Atmosphere: 1
Food: 1
Service: 1
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