Chipotle Mexican Grill

My order was prepared and delivered on time, but I was very disappointed to find that the food arrived extremely cold. Heat is essential to bringing out Chipotle’s flavors, so this really took away from the meal.

It almost feels like I’m being penalized for choosing delivery—even though I paid extra for both the food and the convenience fee. I expect the same quality whether I pick up or have it delivered.

Please look into this, as the experience did not meet the standard I’m used to.

Food: 2

Service: 1

I retrieved a pick-up order and realized they were doing a BOGO (it was the night before Thanksgiving), so I got in line — after making it to the front of the line after 30min, I was told that I could only get the BOGO if I placed the order in-person.

I didn’t realize some employees got paid extra to act bitter and gatekeep bowls.

Atmosphere: 1

Food: 5

Service: 1

Cool. Good customer service. Good food.

Atmosphere: 5

Food: 4

Service: 5

This food was so good ! We did pick up and everything was fresh and made correctly. We are from out of town so we aren’t used to the service being this good ! 10/10

Atmosphere: 5

Food: 5

Service: 5

Gross here. I try to give them a shot time and time again for my family of 5 because they like chipotles elsewhere and every single time this location fails. Adults can’t eat the food, kids barely do and say it’s gross. Sorry I ordered again. Chicken undercooked, tortillas hard and stale, (low portions of meat I guess for the best in this case here at this location). Truly disappointed.

Food: 1

Always has great customer service and pretty solid food. However I felt the need to do a review which I typically don’t do because of the vinaigrette. Whoever is packing the vinaigrette at this location is using way too much oil and not even mixing the seasoning. Wasting the store’s resources of it and lowering customer satisfaction simultaneously, management needs to sort that out.

Atmosphere: 5

Food: 4

Service: 5

THIS RESTARAUNT CONSISTENTLY GETS MY SALAD ORDER WRONG!

PUT THE DRESSING IN THE BAG - IT'S LOSTED ON THE RECEIPT! 😡😡

Food: 1

Service: 1

Best Chipotle in the chain! Convenient, plenty of parking, bright wide open inside, limited covered seating outside.
The food is consistent, the chips are always on point and they are heavy handed with the portions.
Excellent service. The line moves quickly especially during the lunch rush and they are quick to clean a table.

Atmosphere: 5

Food: 5

Service: 5

The best service I have ever experienced in Chipotle!

Atmosphere: 5

Food: 5

Service: 5

I love this chipotle the people and service is exquisite

Atmosphere: 5

Food: 5

Service: 5

Quality rewards, fresh food, great options

Atmosphere: 5

Food: 5

Service: 5

Employee was insanely rude to me today. Don’t know his name but overweight Hispanic man with glasses working at the pickup order had an attitude the entire time. I came two
Minutes early to pick my order, which if they didn’t have the order ready, Its understandable. They didn’t know I made an order which is crazy but I wasn’t mad at all. The man had and attitude with everything I asked for( which is crazy because why have an attitude?, if you don’t want to work there, don’t.)Then, my order wasn’t correct and I told him there were two chips instead of one. He told me that wasn’t correct and I only ordered one. I was about to pull out my phone and show him the order but before I could he rudely threw my chips on the side and said “here” like I wasn’t being truthful. I spend two much money for attitude about something that wasn’t even that big in the first place. Informed chipotle about the incident, they didn’t care. Hopefully you guys can avoid that man and his attitude so your afternoon doesn’t have to be ruined.

This was the second time, in a row, that Chipotle decided to skimp on crafting their burritos.... the burrito was not only smaller than usual, but Chipotle staff decided to put in even less protein than usual as well. Let's not forget that they've been hiking prices as well, more than once per year -- pathetic. Think I've had it with Chipotle at this point, just dissappointed.

Atmosphere: 1

Food: 1

Service: 2

Consistently consistent!

Atmosphere: 5

Food: 5

Service: 5

The food is good portions are fair. The noise and choice of music is inappropriate.

Atmosphere: 3

Food: 3

Service: 3