Literally just left this facility and I was just so angry because I ordered my small coffee and mini bagel bites. The young Hispanic lady on the Mic said I ordered omelette bites… I don’t eat egg and I come here almost daily, and I told her I promise I said everything… She rolled her eyes and started pressing the screen, very aggressively and kind of being a smart-Alec… I asked was there a problem and she ignored me. I truly wanted to go inside and give her a piece of my mind because of her disrespect, but I’m just going to pray over the young lady and pray that God covers her and protect her. Maybe she was going through something today. Overall, usually this Dunkin is pretty accurate with my order. The young lady has taken my order plenty of times and I usually compliment her nails. Hoping tomorrow is better… Will probably give them a second chance because I guess we all deserve a second chance.
Atmosphere: 3
Food: 2
Service: 1
Cecil Presley
I just brought a large frozen coffee and the cup had split. The spilled all
over my center console. Please check the container before giving it to a customer.
Atmosphere: 4
Food: 2
Service: 1
aurore zuzick
Fast and accurate, but most importantly, the staff is awesome! Super friendly and funny and always in a great mood - we love our drive thru friends!
Atmosphere: 5
Food: 5
Service: 5
Steve Thomas
It's coffee, hard to screw up. Why come back to the story, The staff is friendly, welcoming and offer suggestions if you are unsure.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Sour Dough Bacon and Egg Sandwich
adejumoke oluwalade
The new management here are so nasty and will want to give you what ever flavor of donut they like and if you refuse they will say let’s refund you. They are not customer friendly .
Jason Jurkowski
Dunkin meal deals
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Turkey Sausage Egg and Cheese
Key
I ordered a hot vanilla latte and was given half a cup of COLD coffee in a hot cup. When I gave the coffee back and told them what the problem was; the woman who made the coffee had an attitude because I gave it back. She knew the coffee was cold when she initially gave it to me. I paid for hot coffee, and that's what I expected to have, a FULL cup of HOT coffee.
Atmosphere: 3
Food: 3
Service: 2
Gloria Coliton
Despite the long line at the drive-thru it went very quickly.
Food: 4
Service: 5
Recommended dishes: Doughnut
Stormy Downs
Customer service is horrible, hot coffee is barely luke warm, and the donuts are stale. My coffee order was sitting in front of the cold window when i pulled up in the drive thru. The young man, cashier, was on his personal phone call for 3min while my warm coffee was getting cold as I'm impatiently waiting. He comes to the window as if this type of service is acceptable. I had to ask them to heat up my warm coffee before i left. SMH!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Medium Coffe
Bennett McArdle
I ordered an iced holiday cookie latte. I gave the woman the money and she said, “$5.50”. I was 30 cents short. She could have politely said, “ you’re thirty cents short, sir”. Rude customer service.
It's a decent atmosphere, never to crowded inside.
However, the staff don't communicate well enough to make sure mobile orders are completed in sufficient time.
This location is relatively ok. Nothing exactly special that captivates me to come here. The only time I come is purely for convenience.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Doughnut, Wake-Up Wrap - Bacon Egg and Cheese
BEL LEE
I don’t know why all the time the guys here are angry ? also horrible family business and services they should be take again the basic training barista ice latte with 80% of ice minimum dose of coffee and milk . I tried for many time in good manners be nice and explain the mistakes but the Dunkin guys don’t care with large face and bad mood ? ???? Also all the time I repeating many time 1 Splenda ??? and the they putted 4 Splenda.
NO COME and WASTE YOUR TIME AND MONEY
Atmosphere: 1
Food: 1
Service: 1
Kathy Mitrione
I hit the drive thru on my way out to run errands, and my order was perfect . The staff was great, and I'd frequent this establishment.
Parking: Plenty parking on their lot and in the lot behind their building
Atmosphere: 5
Food: 5
Service: 5
Shane Treasure
Charged me almost $9 dollars for a large ice latte. I guess I was ripped off.
Literally just left this facility and I was just so angry because I ordered my small coffee and mini bagel bites. The young Hispanic lady on the Mic said I ordered omelette bites… I don’t eat egg and I come here almost daily, and I told her I promise I said everything… She rolled her eyes and started pressing the screen, very aggressively and kind of being a smart-Alec… I asked was there a problem and she ignored me. I truly wanted to go inside and give her a piece of my mind because of her disrespect, but I’m just going to pray over the young lady and pray that God covers her and protect her. Maybe she was going through something today. Overall, usually this Dunkin is pretty accurate with my order. The young lady has taken my order plenty of times and I usually compliment her nails. Hoping tomorrow is better… Will probably give them a second chance because I guess we all deserve a second chance.
Atmosphere: 3
Food: 2
Service: 1
I just brought a large frozen coffee and the cup had split. The spilled all
over my center console. Please check the container before giving it to a customer.
Atmosphere: 4
Food: 2
Service: 1
Fast and accurate, but most importantly, the staff is awesome! Super friendly and funny and always in a great mood - we love our drive thru friends!
Atmosphere: 5
Food: 5
Service: 5
It's coffee, hard to screw up. Why come back to the story, The staff is friendly, welcoming and offer suggestions if you are unsure.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Sour Dough Bacon and Egg Sandwich
The new management here are so nasty and will want to give you what ever flavor of donut they like and if you refuse they will say let’s refund you. They are not customer friendly .
Dunkin meal deals
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Turkey Sausage Egg and Cheese
I ordered a hot vanilla latte and was given half a cup of COLD coffee in a hot cup. When I gave the coffee back and told them what the problem was; the woman who made the coffee had an attitude because I gave it back. She knew the coffee was cold when she initially gave it to me. I paid for hot coffee, and that's what I expected to have, a FULL cup of HOT coffee.
Atmosphere: 3
Food: 3
Service: 2
Despite the long line at the drive-thru it went very quickly.
Food: 4
Service: 5
Recommended dishes: Doughnut
Customer service is horrible, hot coffee is barely luke warm, and the donuts are stale. My coffee order was sitting in front of the cold window when i pulled up in the drive thru. The young man, cashier, was on his personal phone call for 3min while my warm coffee was getting cold as I'm impatiently waiting. He comes to the window as if this type of service is acceptable. I had to ask them to heat up my warm coffee before i left. SMH!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Medium Coffe
I ordered an iced holiday cookie latte. I gave the woman the money and she said, “$5.50”. I was 30 cents short. She could have politely said, “ you’re thirty cents short, sir”. Rude customer service.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
HORRIBLE! Do not go. That’s it. That’s all.
Atmosphere: 1
Food: 1
Service: 1
It's a decent atmosphere, never to crowded inside.
However, the staff don't communicate well enough to make sure mobile orders are completed in sufficient time.
This location is relatively ok. Nothing exactly special that captivates me to come here. The only time I come is purely for convenience.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Doughnut, Wake-Up Wrap - Bacon Egg and Cheese
I don’t know why all the time the guys here are angry ? also horrible family business and services they should be take again the basic training barista ice latte with 80% of ice minimum dose of coffee and milk .
I tried for many time in good manners be nice and explain the mistakes but the Dunkin guys don’t care with large face and bad mood ? ????
Also all the time I repeating many time 1 Splenda ??? and the they putted 4 Splenda.
NO COME and WASTE YOUR TIME AND MONEY
Atmosphere: 1
Food: 1
Service: 1
I hit the drive thru on my way out to run errands, and my order was perfect . The staff was great, and I'd frequent this establishment.
Parking: Plenty parking on their lot and in the lot behind their building
Atmosphere: 5
Food: 5
Service: 5
Charged me almost $9 dollars for a large ice latte. I guess I was ripped off.
Atmosphere: 1
Food: 1
Service: 1
Loading...