The male employee got my order wrong. When I circled back to fix it. The woman employee tried to say that I ordered it wrong in the app. But it wasn’t an app purchase. It was at the window. They were almost mad to fix it. Still tasted disgusting. Both employees were rude. I would never spend another dime here. Nasty behavior. And I was extremely pleasant despite their mistake.
Atmosphere: 1
Food: 1
Service: 1
Andy Cedeño
They literally always only have sour cream donuts. How do you never have glaze donuts at like 2pm on a Wednesday.
Kanae B
I hate when the route takes me past this Dunkin location. They don’t listen and always think they’re right. The service is terrible and the drinks are always mid. I prefer the one down the street (Mitchellville plaza)
Atmosphere: 2
Food: 2
Service: 2
Courtney McKiernan
Absolutely disgusting location with unsanitary and extremely unpleasant employees. While at drive thru window, male employee was actively chewing his fingernails behind counter and handling orders; will not be coming here again and would advise others to avoid this location as well.
D T
This place never mixes my coffee well. They just throw everything together and hand it to you so it usually tastes weird.
Nightbot
Tall guy at window extremely rude, came in because got my order wrong, noticed flies everywhere which I'm no food inspector but thats definitely a health violation.
Atmosphere: 1
Food: 1
Service: 1
Laura Waide
This store consistently skimps on flavorings. You pay for 4 pumps and you get maybe one. The quality is awful, the coffee often tastes burnt, and the service sucks. I’ve ordered cold brew and gotten regular iced coffee instead. Horrible.
Food: 1
Service: 1
Leandro Martini
Cold sandwiches, I've never seen them before. Dirty floor, dirty bathroom. Unfortunately this unit must be better.
Atmosphere: 1
Food: 1
Service: 3
Recommended dishes: Bagel
stephanie medel
I came in to get my usual coffee. Felt very uncomfortable . Customers service was very poor. Not even a greeting. I talk multiple languages over heard employees talk about their coworkers. I was not happy. you can see how some employees felt uncomfortable and they do it in front of their customers. I will not be going back and i hope management notices and fixes this issue.
Dunkin' donuts in general taste like a drive through 7-11 coffee. From a corporation that's been out for so many years. Their coffee is so inconsistent. Water down and just tastes like creamer.
Food: 3
Service: 4
Ryan Neal
The staff is extremely slow and have bad customer service.
Atmosphere: 2
Food: 3
Service: 1
Sheena L Dupree
Staff is knowledgeable about products. They could add skim or 2% Milk to their orders
Atmosphere: 5
Food: 5
Service: 5
Nette Cakes
Don’t come here if you’re expecting even decent service we asked for a drink (that very clearly no one likes to make) since they passed it on she rolled her eyes and spoke in another language (which I think is rude to do in front of customers) all while laughing at us and rolling her eyes. Then waited 11 minutes for a toasted bagel and cream cheese. Good thing these franchises are a dime a dozen, I won’t be back.
Atmosphere: 1
Food: 1
Service: 1
Tah M
The food here was only second to the Dunkin in Hanover at Arundel Mills. Didn't taste nor smell as if it had been burned (like most Dunkins)
My concern with the service was witnessing the woman at the drive thru gesture her fellow employee to come to the window to look at me due to my religious garments. She was not American born, full-blown accent, and bindi on her forehead, but she took the time to point out someone else. Not cool!
The male employee got my order wrong. When I circled back to fix it. The woman employee tried to say that I ordered it wrong in the app. But it wasn’t an app purchase. It was at the window. They were almost mad to fix it. Still tasted disgusting. Both employees were rude. I would never spend another dime here. Nasty behavior. And I was extremely pleasant despite their mistake.
Atmosphere: 1
Food: 1
Service: 1
They literally always only have sour cream donuts. How do you never have glaze donuts at like 2pm on a Wednesday.
I hate when the route takes me past this Dunkin location. They don’t listen and always think they’re right. The service is terrible and the drinks are always mid. I prefer the one down the street (Mitchellville plaza)
Atmosphere: 2
Food: 2
Service: 2
Absolutely disgusting location with unsanitary and extremely unpleasant employees. While at drive thru window, male employee was actively chewing his fingernails behind counter and handling orders; will not be coming here again and would advise others to avoid this location as well.
This place never mixes my coffee well. They just throw everything together and hand it to you so it usually tastes weird.
Tall guy at window extremely rude, came in because got my order wrong, noticed flies everywhere which I'm no food inspector but thats definitely a health violation.
Atmosphere: 1
Food: 1
Service: 1
This store consistently skimps on flavorings. You pay for 4 pumps and you get maybe one. The quality is awful, the coffee often tastes burnt, and the service sucks. I’ve ordered cold brew and gotten regular iced coffee instead. Horrible.
Food: 1
Service: 1
Cold sandwiches, I've never seen them before. Dirty floor, dirty bathroom. Unfortunately this unit must be better.
Atmosphere: 1
Food: 1
Service: 3
Recommended dishes: Bagel
I came in to get my usual coffee. Felt very uncomfortable . Customers service was very poor. Not even a greeting. I talk multiple languages over heard employees talk about their coworkers. I was not happy. you can see how some employees felt uncomfortable and they do it in front of their customers. I will not be going back and i hope management notices and fixes this issue.
Atmosphere: 1
Food: 1
Service: 1
i get shop
Restaurantji Recommends
Dunkin' donuts in general taste like a drive through 7-11 coffee. From a corporation that's been out for so many years. Their coffee is so inconsistent. Water down and just tastes like creamer.
Food: 3
Service: 4
The staff is extremely slow and have bad customer service.
Atmosphere: 2
Food: 3
Service: 1
Staff is knowledgeable about products. They could add skim or 2% Milk to their orders
Atmosphere: 5
Food: 5
Service: 5
Don’t come here if you’re expecting even decent service we asked for a drink (that very clearly no one likes to make) since they passed it on she rolled her eyes and spoke in another language (which I think is rude to do in front of customers) all while laughing at us and rolling her eyes. Then waited 11 minutes for a toasted bagel and cream cheese. Good thing these franchises are a dime a dozen, I won’t be back.
Atmosphere: 1
Food: 1
Service: 1
The food here was only second to the Dunkin in Hanover at Arundel Mills. Didn't taste nor smell as if it had been burned (like most Dunkins)
My concern with the service was witnessing the woman at the drive thru gesture her fellow employee to come to the window to look at me due to my religious garments. She was not American born, full-blown accent, and bindi on her forehead, but she took the time to point out someone else. Not cool!
Atmosphere: 5
Food: 5
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