The Pizza Hut pan is not thick like it used to be and is not as expected, yet they charge more for Pan crust. The flavor is bland.
ROBIN LAWSON-ATCHERSON
Thank you Mr Jules for your customer service today. Your personality and friendly ways was the reason to make sure I rated Pizza Hut today! Keep up the good work so your rating will show! Have a blessed day!
India Minor
Ordered here last month and they gave me a pan crust instead of stuffed crust. Called for a partial refund and never got it. Now today they forgot most of my sauces; thankfully the young lady I spoke to had another new driver drop it off. She was so kind and deserves a raise. Unfortunately, I say thankfully I got a new driver because I checked my phone after a while and the original delivery guy called and texted me asking if I was single. Very unprofessional. Do your job and go about your day.
Mariah Hines
This the type of pizza they serve their customers.. highly disappointed
Ralph Bellamy
The person who made my pizza did it with love
Sarah Paramore
Waited 25 mins for 1 personal pan pizza in the store after placing an order 50 minutes earlier online.
The One Channel
Good experience. Pizza was nice and hot
Enrique Escobar
Never updated on the app or called me to tell me they cancelled my order
L Griff
A child playing on a pizza app can follow better instructions than this staff when it comes to making pizzas. Ordered pick up, I live 8 min away, pizza cold. Wanted just pepperoni and sausage, got those plus onions and banana peppers. OH I also paid extra for it to be a pan pizza...that was wrong too. Just go somewhere else lol
Martin Ford
My order was not made correctly. The manager was sleeping in one of the storage racks. All the Employees looked lost
I attempted to call in an order for pick up with Fernando. He shared that the Carryout price that I saw online is no longer a deal that’s available for the pizza I wanted. Since I wouldn’t be the person picking up and paying for the order myself, I began to tell him I’d have to call back and make sure that’s ok. Before I could even finish my sentence he literally hung up the phone in my ear. Needless to say, I searched another location to place an order because I won’t be spending money at the Bowie location nor sending anyone else to on my behalf when someone would be rude enough to hang up mid sentence on a potential paying customer. I wasn’t rude nor disgruntled when speaking with him. Customer service for this review would’ve gotten zero stars if that was an option.
Service: 1
Nautica Gaskins
Had an issue with my experience, and it was quickly and efficiently handled by the manager Margo. I recommend if anything is ever wrong with either your food or the service to speak w| a manager first and give them a chance to help you.
Food is great and always ready on time.
Atmosphere: 5
Food: 5
Service: 5
bikram saini
Worst pizza ever
Atmosphere: 1
Food: 1
Service: 1
Nautica G
Had an issue with my experience, and it was quickly and efficiently handled by the manager Margo. I recommend if anything is ever wrong with either your food or the service to speak w| a manager first and give them a chance to help you.
Food is great and always ready on time.
gigi young
Pizza took 90 minutes to walk out of the door...but was good. Cheese sticks were Not Cheese sticks! Cinna sticks had no dipping sauce/icing.
The Pizza Hut pan is not thick like it used to be and is not as expected, yet they charge more for Pan crust.
The flavor is bland.
Thank you Mr Jules for your customer service today. Your personality and friendly ways was the reason to make sure I rated Pizza Hut today! Keep up the good work so your rating will show! Have a blessed day!
Ordered here last month and they gave me a pan crust instead of stuffed crust. Called for a partial refund and never got it. Now today they forgot most of my sauces; thankfully the young lady I spoke to had another new driver drop it off. She was so kind and deserves a raise. Unfortunately, I say thankfully I got a new driver because I checked my phone after a while and the original delivery guy called and texted me asking if I was single. Very unprofessional. Do your job and go about your day.
This the type of pizza they serve their customers.. highly disappointed
The person who made my pizza did it with love
Waited 25 mins for 1 personal pan pizza in the store after placing an order 50 minutes earlier online.
Good experience. Pizza was nice and hot
Never updated on the app or called me to tell me they cancelled my order
A child playing on a pizza app can follow better instructions than this staff when it comes to making pizzas. Ordered pick up, I live 8 min away, pizza cold. Wanted just pepperoni and sausage, got those plus onions and banana peppers. OH I also paid extra for it to be a pan pizza...that was wrong too. Just go somewhere else lol
My order was not made correctly. The manager was sleeping in one of the storage racks. All the Employees looked lost
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
I attempted to call in an order for pick up with Fernando. He shared that the Carryout price that I saw online is no longer a deal that’s available for the pizza I wanted. Since I wouldn’t be the person picking up and paying for the order myself, I began to tell him I’d have to call back and make sure that’s ok. Before I could even finish my sentence he literally hung up the phone in my ear. Needless to say, I searched another location to place an order because I won’t be spending money at the Bowie location nor sending anyone else to on my behalf when someone would be rude enough to hang up mid sentence on a potential paying customer. I wasn’t rude nor disgruntled when speaking with him. Customer service for this review would’ve gotten zero stars if that was an option.
Service: 1
Had an issue with my experience, and it was quickly and efficiently handled by the manager Margo. I recommend if anything is ever wrong with either your food or the service to speak w| a manager first and give them a chance to help you.
Food is great and always ready on time.
Atmosphere: 5
Food: 5
Service: 5
Worst pizza ever
Atmosphere: 1
Food: 1
Service: 1
Had an issue with my experience, and it was quickly and efficiently handled by the manager Margo. I recommend if anything is ever wrong with either your food or the service to speak w| a manager first and give them a chance to help you.
Food is great and always ready on time.
Pizza took 90 minutes to walk out of the door...but was good.
Cheese sticks were Not Cheese sticks!
Cinna sticks had no dipping sauce/icing.
Atmosphere: 2
Food: 2
Service: 2
Loading...