Ordered a smoothie one morning for pick up only to find out they decided not to open because of snow. Called and left a message about a refund and they did not call me back. I called to speak to the manager and was told the manager Tonya would not be available for hours. Tomatoes.
Atmosphere: 1
Food: 1
Service: 1
Jamey Tolson
One person working and ordering online does nothing but make you wait longer.
Atmosphere: 3
Food: 2
Service: 1
Veronica Wheeler
I came in today, Friday, at 2 PM at the Bowie location and ordered a 32 oz smoothie. However, while I was drinking it on my way to an appointment in Greenbelt, I realized that it was mostly just a half cup of ice. I was 30 minutes from the store, so I decided to call the store and spoke with a pleasant young lady named Jalisa. I explained my concern about the drink being mostly ice, and she kindly told me I could come in for a remake.
I returned at 3 PM to get my drink remade, and it was perfect! The young man who made it was working alone, but he did a fantastic job and thanked me for my business. I really appreciate the level of care shown when things go wrong; it’s reassuring to see that they are willing to be kind and make sure customers are satisfied.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Original High Protein Chocolate
Ameena J
So since yall can’t answer the phone I’ll write a review !!!I ORDERED FROM THE APP AND MY ORDER WAS NOT SEALED IDK WHAT COULD OF BEEN DONE TO MY SMOOTHIE THIS IS NASTY I WILL NEVER ORDER FROM YALL AGAIN AND I WILL BE SURE TO SPREAD THE WORD OF HOW NASTY AND UNSANITARY THIS LOCATION IS
Atmosphere: 1
Food: 1
Service: 1
Htae Skeem
It’s quite frustrating already that the weekend crew likes to lock the doors. But they now have the wrong times posted on the front door which clearly states 8am -9pm on Saturday. Yet in google it says 10:00am. Starting to get really irritated by how this place operates. During the week there is never an issue. The weekend comes and either the door is locked during business hours or they aren’t open when they are supposed to be.
Service: 1
Vanessa Tyson
I ordered online this morning and when I arrived to pick up, I noticed that the young lady was working alone. There were several people waiting when I got there and several came in after me. What impressed me was despite the pressure, she maintained strong professionalism and courtesy. She provided outstanding service in what I am sure was a stressful situation. Great job!! Now, get her some help! I'm sorry I didn't get her name.
Atmosphere: 4
Food: 5
Service: 5
Cane Monroe
One of the ladies likes to lock the front door and act like she didn’t know it was locked. It’s happened more than a few times during open hours. It’s becoming very ridiculous and annoying.
Service: 1
Jessica Jess
Terrible customer service
Atmosphere: 1
Food: 1
Service: 1
Pretty Reddz
Store staff was rude, had head phones on stated there is no Management. Wouldn't recommend
This is the best smoothie so ever, i recommend you to try it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry
A L
I really enjoyed my smoothie today. I always customize my smoothie because I like certain ingredients. They did a great job
Vegetarian options: I enjoy all the vegan options. Especially the nutty super grain.
Atmosphere: 5
Food: 5
Service: 5
Petagaye Riley
I love this location. Love the service and the smoothie and the employees.
Dietary restrictions: Don’t have any
Parking: Plenty of parking steps away from the door.
Kid-friendliness: There are plenty options here for children. My daughters love it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smoothie King Bottled Water 16 9oz, Pure Recharge Mango Strawberry
felicia colvin
Stopped for late lunch. Ordered the collagen smoothie, 20 oz. Ice continued to be added. Half went down the drain after my drink was poured. Drink mostly ice, and you could barely taste anything. For 8.05, I am ?. Are the servers properly trained, who is supervising, is there quality control?
Ordered a smoothie one morning for pick up only to find out they decided not to open because of snow. Called and left a message about a refund and they did not call me back. I called to speak to the manager and was told the manager Tonya would not be available for hours. Tomatoes.
Atmosphere: 1
Food: 1
Service: 1
One person working and ordering online does nothing but make you wait longer.
Atmosphere: 3
Food: 2
Service: 1
I came in today, Friday, at 2 PM at the Bowie location and ordered a 32 oz smoothie. However, while I was drinking it on my way to an appointment in Greenbelt, I realized that it was mostly just a half cup of ice. I was 30 minutes from the store, so I decided to call the store and spoke with a pleasant young lady named Jalisa. I explained my concern about the drink being mostly ice, and she kindly told me I could come in for a remake.
I returned at 3 PM to get my drink remade, and it was perfect! The young man who made it was working alone, but he did a fantastic job and thanked me for my business. I really appreciate the level of care shown when things go wrong; it’s reassuring to see that they are willing to be kind and make sure customers are satisfied.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Original High Protein Chocolate
So since yall can’t answer the phone I’ll write a review !!!I ORDERED FROM THE APP AND MY ORDER WAS NOT SEALED IDK WHAT COULD OF BEEN DONE TO MY SMOOTHIE THIS IS NASTY I WILL NEVER ORDER FROM YALL AGAIN AND I WILL BE SURE TO SPREAD
THE WORD OF HOW NASTY
AND UNSANITARY THIS LOCATION IS
Atmosphere: 1
Food: 1
Service: 1
It’s quite frustrating already that the weekend crew likes to lock the doors. But they now have the wrong times posted on the front door which clearly states 8am -9pm on Saturday. Yet in google it says 10:00am. Starting to get really irritated by how this place operates. During the week there is never an issue. The weekend comes and either the door is locked during business hours or they aren’t open when they are supposed to be.
Service: 1
I ordered online this morning and when I arrived to pick up, I noticed that the young lady was working alone. There were several people waiting when I got there and several came in after me. What impressed me was despite the pressure, she maintained strong professionalism and courtesy. She provided outstanding service in what I am sure was a stressful situation. Great job!! Now, get her some help! I'm sorry I didn't get her name.
Atmosphere: 4
Food: 5
Service: 5
One of the ladies likes to lock the front door and act like she didn’t know it was locked. It’s happened more than a few times during open hours. It’s becoming very ridiculous and annoying.
Service: 1
Terrible customer service
Atmosphere: 1
Food: 1
Service: 1
Store staff was rude, had head phones on stated there is no Management. Wouldn't recommend
Great customer service experience
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Always great service! Great smoothies++
Atmosphere: 5
Food: 5
Service: 5
This is the best smoothie so ever, i recommend you to try it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry
I really enjoyed my smoothie today. I always customize my smoothie because I like certain ingredients. They did a great job
Vegetarian options: I enjoy all the vegan options. Especially the nutty super grain.
Atmosphere: 5
Food: 5
Service: 5
I love this location.
Love the service and the smoothie and the employees.
Dietary restrictions: Don’t have any
Parking: Plenty of parking steps away from the door.
Kid-friendliness: There are plenty options here for children. My daughters love it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smoothie King Bottled Water 16 9oz, Pure Recharge Mango Strawberry
Stopped for late lunch. Ordered the collagen smoothie, 20 oz. Ice continued to be added. Half went down the drain after my drink was poured. Drink mostly ice, and you could barely taste anything. For 8.05, I am ?. Are the servers properly trained, who is supervising, is there quality control?
Atmosphere: 4
Food: 1
Service: 3
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