Ever since this location had expanded the service is terrible. I used to visit this location when they were next to the Popoeys daily. Now I only come when I absolutely have to. The staff is very rude and slow. There is no reason an order ahead order should take 25 min. Go across the TraderJoes. You will have a much better experience.
Atmosphere: 1
Food: 2
Service: 1
Natalie Hood
I just moved to Bowie and I am disappointed with this Starbucks. Seems like a very popular Starbucks like others in the area. However, the drive-thru is extremely slow and they do not offer the green stoppers for the hot drinks like the other locations. For this reason alone, I rather travel to Waugh Chapel Starbucks. The stickers are useless, especially if your walking.
Atmosphere: 3
Food: 3
Service: 2
Jean Greenhill
I had a really great experience
Atmosphere: 5
Food: 5
Service: 5
Adela Morales
Service at the drive thru was very slow. Lately the drinks are not consistent.
Food: 3
Service: 2
Tracy Findlater
Great pastries!
Food: 5
Service: 5
Az A
Very clean, great service, nice for meetings!
Atmosphere: 5
Food: 5
Service: 5
Samantha Kapoor
Great service and coffee!
Atmosphere: 5
Food: 5
Service: 5
Rouane
Horrible customer service and EXTREMELY slow. Apparently, my name is Remakw -- only the first two letters are correct. Also, they didn't even know the wifi was down. I wasn't the only one who had to leave because of this. TERRIBLE explanation between the difference of similar drinks and won't even communicate if a change has been made. I basically wanted a matcha frappachino with the strawberry cream on top and decided to order the same drink with what I thought was a slight change given the explanation. Instead of blending the strawberry foam with the matcha, the barrister squeezed in strawberry syrup with whip cream not only on top but in the drink. It looked just like it tasted. I had to ask for another drink which I NEVER do. I also had to wait about 7-10 minutes and wasn't even told that vanilla would be poured on the matcha instead of strawberry!! First time here and won't be back. No thanks!!
Aiyanna
It’s so ironic that every time I come here, the Clover Vertica coffee machine is broken. SMH
Katie Psaromatis
I have been to this location multiple times and, when I have done the drive thru it is so slow. Then when I have ordered ahead, I end up waiting just as long. Today I tried to give it another chance and was given one of my frappuchinos and then waited another 10 min before my other one was ready and there was no one else waiting. And every time I am at the register or have noticed others at the register, no one acknowledges them to even say, we will be right with you. They are just chatting amongst themselves and ignoring the customers. I used to go to this location a lot before it moved and the customer service was always incredible, but I have not felt that once at the new location.
Great drinks, atmosphere, and staff! I would especially like to highlight Maya; she was amazing! The only thing I noticed is they forgot to ask for our name, but that’s just a minor thing
Atmosphere: 5
Service: 5
Steve
Good food and drinks, nice and polite staff, but the drive thru line is easily the slowest and least efficient of any Starbucks that I have ever been to. It doesn't matter if there is one car in line or ten, each time I wait almost 20 minutes for my order. Please improve the drive thru efficiency!
Atmosphere: 4
Food: 4
Service: 2
Joe Man
Service is great here.
Sunbusters Inc.
Order is always on point
Halsey B
ORDER AHEAD- ORDER AHEAD
Firstly, I am so grateful that we have a drive thru Starbucks so close now! I anxiously waited for so many months until it finally opened! The design and layout out inside is so great. It’s a wonderful location to meet up, or if you’ve got some casual work or light reading, this is a great spot.
My only complaint is how long it takes to be serviced. I have been in line for 20 minutes now and I’m still several cars back from the pick up window. I feel bad for the person a few ahead, with their car top down in the sweltering sun!
Literally if you’re not driving thru at opening up to 830 am on a weekend, or closing time, expect to wait in the drive thru for a very long time. I always kick myself for not ordering ahead. If you are nearby and suddenly think you’d love to pick up a quick coffee, just run into the Harris Teeter one across the street. This wait time kills me! Today was 10:36-10:57 for service. If you plan to go on your way to church, give yourself an extra 30
The staff has mostly been nice. They don’t seem to be over friendly but they do well for a customer service role. Minus the opening crew last weekend- I got there around 815 and I had ordered ahead. Ran in to get my drink and no one greeted me. It was empty (woohoo!) but they were all standing there quiet like brooding hens lol I know it’s early but the other locations have set the bar higher with being a lot more cheery and greeting every customer.
So mixed feels on this place but super grateful to have it at all. I know time and coffee complaints are a first world problem.
Ever since this location had expanded the service is terrible. I used to visit this location when they were next to the Popoeys daily. Now I only come when I absolutely have to. The staff is very rude and slow. There is no reason an order ahead order should take 25 min. Go across the TraderJoes. You will have a much better experience.
Atmosphere: 1
Food: 2
Service: 1
I just moved to Bowie and I am disappointed with this Starbucks. Seems like a very popular Starbucks like others in the area. However, the drive-thru is extremely slow and they do not offer the green stoppers for the hot drinks like the other locations. For this reason alone, I rather travel to Waugh Chapel Starbucks. The stickers are useless, especially if your walking.
Atmosphere: 3
Food: 3
Service: 2
I had a really great experience
Atmosphere: 5
Food: 5
Service: 5
Service at the drive thru was very slow. Lately the drinks are not consistent.
Food: 3
Service: 2
Great pastries!
Food: 5
Service: 5
Very clean, great service, nice for meetings!
Atmosphere: 5
Food: 5
Service: 5
Great service and coffee!
Atmosphere: 5
Food: 5
Service: 5
Horrible customer service and EXTREMELY slow. Apparently, my name is Remakw -- only the first two letters are correct. Also, they didn't even know the wifi was down. I wasn't the only one who had to leave because of this. TERRIBLE explanation between the difference of similar drinks and won't even communicate if a change has been made. I basically wanted a matcha frappachino with the strawberry cream on top and decided to order the same drink with what I thought was a slight change given the explanation. Instead of blending the strawberry foam with the matcha, the barrister squeezed in strawberry syrup with whip cream not only on top but in the drink. It looked just like it tasted. I had to ask for another drink which I NEVER do. I also had to wait about 7-10 minutes and wasn't even told that vanilla would be poured on the matcha instead of strawberry!! First time here and won't be back. No thanks!!
It’s so ironic that every time I come here, the Clover Vertica coffee machine is broken. SMH
I have been to this location multiple times and, when I have done the drive thru it is so slow. Then when I have ordered ahead, I end up waiting just as long. Today I tried to give it another chance and was given one of my frappuchinos and then waited another 10 min before my other one was ready and there was no one else waiting. And every time I am at the register or have noticed others at the register, no one acknowledges them to even say, we will be right with you. They are just chatting amongst themselves and ignoring the customers. I used to go to this location a lot before it moved and the customer service was always incredible, but I have not felt that once at the new location.
Atmosphere: 2
Food: 4
Service: 1
Restaurantji Recommends
Great drinks, atmosphere, and staff! I would especially like to highlight Maya; she was amazing! The only thing I noticed is they forgot to ask for our name, but that’s just a minor thing
Atmosphere: 5
Service: 5
Good food and drinks, nice and polite staff, but the drive thru line is easily the slowest and least efficient of any Starbucks that I have ever been to. It doesn't matter if there is one car in line or ten, each time I wait almost 20 minutes for my order. Please improve the drive thru efficiency!
Atmosphere: 4
Food: 4
Service: 2
Service is great here.
Order is always on point
ORDER AHEAD- ORDER AHEAD
Firstly, I am so grateful that we have a drive thru Starbucks so close now! I anxiously waited for so many months until it finally opened! The design and layout out inside is so great. It’s a wonderful location to meet up, or if you’ve got some casual work or light reading, this is a great spot.
My only complaint is how long it takes to be serviced. I have been in line for 20 minutes now and I’m still several cars back from the pick up window. I feel bad for the person a few ahead, with their car top down in the sweltering sun!
Literally if you’re not driving thru at opening up to 830 am on a weekend, or closing time, expect to wait in the drive thru for a very long time. I always kick myself for not ordering ahead. If you are nearby and suddenly think you’d love to pick up a quick coffee, just run into the Harris Teeter one across the street. This wait time kills me! Today was 10:36-10:57 for service. If you plan to go on your way to church, give yourself an extra 30
The staff has mostly been nice. They don’t seem to be over friendly but they do well for a customer service role. Minus the opening crew last weekend- I got there around 815 and I had ordered ahead. Ran in to get my drink and no one greeted me. It was empty (woohoo!) but they were all standing there quiet like brooding hens lol I know it’s early but the other locations have set the bar higher with being a lot more cheery and greeting every customer.
So mixed feels on this place but super grateful to have it at all. I know time and coffee complaints are a first world problem.
Atmosphere: 5
Food: 5
Service: 2
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